The Double Duty Agent® Podcast with Carla Higgins

Welcome to the final episode in our anniversary flashback series! We’ve saved a special one for last - an insightful, inspiring conversation with Steve Fulford, the Director of Agent Growth at Keller Williams. Steve brings decades of wisdom, humor, and real-world perspective to this episode as he shares his journey from a dual-career agent working at General Motors to a leader who now helps agents...

Have you ever had a potential client go completely silent after showing interest? You reach out... and hear nothing but crickets.   If you’ve been feeling ghosted lately, you’re not alone - and it’s not a sign that you’re doing something wrong. In today’s episode of Coach’s Corner , we're unpacking why ghosting happens, how to reframe it without falling into negative stories, and how to follo...

Today, we’re flashing back to one of the most inspiring stories ever shared on the Double Duty Agent Podcast! Meet Libby Johnson  -  a true triple duty force: real estate leader, single mom to triplets, and a walking example of what happens when you follow alignment, say yes to opportunity, and refuse to give up when life gets hard. Libby’s journey from the corporate financial world to becoming a...

“You don’t need more time. You need more alignment.”   This week’s episode is for every dual-career agent who has whispered, “There’s just not enough time to fit it all in.” If you’re constantly juggling your career, your family, your life and trying to build a real estate business—you’re not alone. And this episode isn’t about another time-blocking strategy. It's something deeper.   Coach Ca...

In this powerful Anniversary Flashback, we revisit one of the most impactful episodes from our first year of the podcast featuring Scott and Rhonda Smith —a couple whose story continues to inspire agents across the country. What happens when two people align their vision, values, and commitment? Massive momentum. Unshakable trust. And a real estate business that becomes a legacy. Scott and Rhonda...

n this episode of the Double Duty Agent Podcast, we’re joined by Jennifer Delong, a hairdresser turned successful real estate agent. Jennifer shares her journey of pivoting during the COVID-19 pandemic, managing dual careers, and finding fun and purpose in her work. Her story is a reminder that success doesn’t have to be traditional—it just has to be true to you.   Key Topics Discussed:   Jennifer...

Do you ever feel like there’s just no time to build your real estate business? You're juggling a full-time job, managing a household, and squeezing in family, church, or community commitments—yet real estate still holds a piece of your heart. If you've been thinking, "I just don’t have the time…” —this episode is for you. Coach Carla is diving deep into one of the most common challe...

As we continue celebrating the Double Duty Agent Podcast’s upcoming one-year anniversary , we’re flashing back to one of the most unforgettable and inspiring stories from our first season: my conversation with Jason Smith .   Jason is a top-producing agent at Keller Williams Legacy Group in Richmond, Kentucky, and for nearly two decades, he’s also been a full-time school teacher. That’s right—Jaso...

One-Year Anniversary Countdown Episode   Host: Carla, The Double Duty Agent Podcast Replay Guest: Cody Kuhn Episode Summary: We’re counting down to the one-year anniversary of the Double Duty Agent Podcast, and to celebrate, I’m replaying a few of the most impactful episodes from our first year. And today’s episode? It was a no-brainer . This conversation with Cody Kuhn has been our most downloade...

In this episode of Coach’s Corner , Coach Carla delivers a reality check for agents—especially those balancing dual careers—about what lead generation really means. If you've been checking the "lead gen" box with social posts, newsletters, or casual conversations but aren’t seeing results, this episode is for you. Carla breaks down the difference between movement and meaningful acti...

Can you believe we’re coming up on the ONE YEAR anniversary of the Double Duty Agent Podcast ?! I honestly can't believe how quickly the time has flown—and I just want to say thank you . Whether you’ve tuned in to one episode or every single one, your support, shares, and messages have meant the world to me. This podcast exists because of you!   To celebrate this milestone, we’re hopping into...

In this episode of The Double Duty Agent Podcast , we welcome Todd Cook, a highly successful real estate agent who started as a double-duty agent—balancing a full-time job while building his real estate career. Todd shares his inspiring journey from an automotive engineer to a top-producing real estate professional, discussing the choices, actions, and mindset shifts that helped him transition and...

In today’s Coach’s Corner episode, we tackle a common challenge that many agents face: the belief that they cannot be successful without a mentor. If you’ve ever thought, “If only I had a mentor, I’d be successful,” this episode is for you. We explore the story of Jake, an agent who has stalled in his real estate career because he’s convinced he needs a mentor before he can take action. But is men...

Welcome back to The Double Duty Agent Podcast ! Today, we’re diving into a game-changer for every real estate agent—conversation practice.   As agents, we have five essential job responsibilities:   Conversation practice & skill-building Lead generation (talking to people) Lead follow-up (staying in touch with prospects) Going on appointments (asking for and conducting client meetings) Negotia...

Welcome back to The Double Duty Agent Podcast ! Today’s episode is a little different, and I’ll be giving you some straight talk—delivered with care and candor—about the excuses that are holding you back and how to break through them. This episode was inspired by a real conversation I had with an agent who felt completely stuck, convinced they had run out of options. But here’s the truth: You have...

Episode Summary: Welcome back to Coach’s Corner on the Double Duty Agent Podcast ! In this episode, Coach Carla shares her biggest takeaway from Family Reunion 2025 —how to get purposeful and effective with social media to generate leads and build relationships. Most agents struggle with consistency, engagement, and conversion when it comes to social media. That’s why Carla is hosting a LIVE AI-Po...

Welcome back to The Double Duty Agent Podcast .  In this episode we’re diving into the key takeaways from the 2025 Keller Williams Family Reunion Vision Speech . If you attended the event in Las Vegas or watched the livestream, you know it was packed with valuable insights. But if you missed it—don’t worry! I’m here to break it all down for you, plus share how you can use this information to eleva...

Welcome back to Coach’s Corner on the Double Duty Agent Podcast ! I'm your host, Karla Higgins, and today we’re diving into an important topic: Texting for Lead Generation. Texting is a powerful tool for growing your real estate business, but can you rely on it alone to build deep, lasting client relationships? Unfortunately, no. In this episode, we explore both sides of the coin —why texting...

In this episode, host Carla welcomes fellow coach and real estate professional Meesha Courtney , who shares her “double duty” journey of transitioning from a full-time front desk position at a mental health clinic to becoming a thriving real estate agent, and ultimately a real estate coach. Meesha’s story underscores how consistency, mindset, and resourcefulness can shape your career—and why trans...

The 15th Protocol – Your Mid-Month Business Reset   Welcome back to Coach’s Corner on the Double Duty Agent Podcast ! In this episode, Coach Carla shares a game-changing strategy to keep your momentum strong and ensure you hit your real estate goals every month —The 15th Protocol. By the 15th of the month, you should be 60% of the way toward your goals . If you’re not, the 15th Protocol helps you...

Unlocking the Power of Agent to Agent Referrals: Tumikia’s Roadmap to Real Estate Success   In this inspiring episode of the Double Duty Agent Podcast , host Carla Higgins sits down with her former coaching client and longtime friend, Tumikia Gilbert . Tumikia shares her unique journey from first getting her real estate license at age 21, stepping away to start and grow a daycare business, and eve...

Welcome back to Coach’s Corner on the Double Duty Agent Podcast ! A couple of weeks ago, we dove into the Telephone Consumer Protection Act (TCPA) and what it means for real estate agents like you. Today, we’re following up with some important updates and reminders that could impact how you connect with potential clients.   What’s New? On January 24, 2025, the FCC announced a postponement of the h...

Can you believe it’s already the first week of February? Today’s episode is all about kicking off February with a powerful month-end debrief—an essential tool to stay on track with your goals. This is a process you can use at the end of every month to make adjustments and ensure you’re moving toward success.   In This Episode:   Celebrate Wins: We’ll start by celebrating our wins—big or small. Win...

In this episode of The Double Duty Agent Podcast , host Carla Higgins takes a detour from traditional business-building and mindset topics to explore the Lunar New Year and its lessons for double duty real estate agents. Carla unpacks how the moon’s cycles, the principles of the Lunar New Year, and even the symbolism of the Year of the Snake can help agents reset, refocus, and launch into a year f...

In this episode of Coach’s Corner on the Double Duty Agent Podcast , host Carla Higgins dives into the critical topic of staying compliant with the Telephone Consumer Protection Act (TCPA). With updated regulations that could result in hefty fines, it's more important than ever for real estate agents—double-duty or not—to understand and adhere to these laws.   Carla breaks down:   What is the...