The Digital Patient

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Scott MacDonald, MD, Chief Health Information Officer at UC Davis Health , about "Diagnosing EHR Frustration Like a Patient Exam, How AI Scribes Could Break Clinical Decision Support, the Hidden Risk of AI's Errors of Omission, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Edward Sankary, MD, Vice President, Chief Health Informatics Officer and Chief Value Officer, UT Health San Antonio, and President, Regional Physician Network ACO , about "Why Pilots Can't Be an Excuse to Avoid Strategy, How a "Mundane" AI Agent Hit Near-100% Complianc...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Richard Milani, MD, Chief Clinical Innovation Officer at Sutter Health , about "Why RPM Billing Pays for the Wrong Thing, the 10-to-1 ROI of Chronic Disease Control, Health Literacy as a Design Input—Starting With Measurement, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Keith Morse, MD, MBA, CMIO at Stanford Children's Health , about "The Real Reason AI Projects Succeed Has Nothing to Do With AI, Why One Use Case Undersells Every LLM, Why Building Your Own AI Is a Closing Window, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Marlene Millen, MD, Chief Medical Information Officer at UC San Diego Health , about whether 20% Use of AI Draft Portal Responses is Enough, Why Clinician Stories Beat ROI Spreadsheets for AI Funding, How to Stop Shadow AI Without Punishing Anyone – and much more.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anthony Rosania, MD, MHA, Chief Health Information Officer at Bergen New Bridge Medical Center , about "How Safety Nets Use AI Safely, What Informatics Can Learn From Pharmacists on ROI, Why a Zero Denial Rate Means You're Losing Money, and more..."

In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enou...

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine , about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Brian Hasselfeld, MD, Executive Medical Director, Digital Health and Innovation at Johns Hopkins Medicine , about "Why AI Is a Labor Transformation, Not a Tech Shift, How Hopkins Governs AI Without Grinding to a Halt, and Who Gets the Productivity Gain with AI, an...

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jonathan Witenko, System Director, Digital Transformation at Lee Health, about "Why Ambient AI Stalls the Moment It Leaves the Ambulatory Clinic, Why He Stopped Waiting for the Perfect Smart Room, 60-Second Pitches to Get Your Project Funded, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Reetu Singh, MD, FACHE, MBA, Senior Vice President and System Chief Medical Officer at Saint Francis Health System , about "Why to Shop for Digital Tools the Way You Shop at Home Depot, the Hidden Cost of Standardizing Patient Care, the Signal That Beats Every Dashboar...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with David Kunstman, MD, Associate Chief Medical Information Officer at Essentia Health , about "The Voice Agent Epic’s Agent Factory Built in Under a Day, Why Faster Builds Mean Faster Mistakes, Why Ambient AI Is Care Redesign, Not Documentation, and more..."

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Matt Kull, Chief Information and Digital Strategy Officer at Inova Health , about "Why the Five-Year Vendor Contract Is Dead, Catching AI Model Drift Without Doubling Headcount, How to Protect Trust with Good Governance, and more..."

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Muhammad Siddiqui, Chief Digital and Information Officer at Reid Health , about "Being 2nd to Go-Live with Epic’s Emmie AI, Epic Gold Stars 2 to 10 in Six Months, How AI Can Scale Dysfunction if You're Not Careful, and more..."

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Stacey Johnston, MD, MHA, CHCIO, Chief Information and Digital Execution Officer at Beacon Health System , about "Pushing Oracle to Its AI Limits, The Agent That Ordered 7,000 Colon Screenings and Caught Cancer Early, What If You Spent More on Tech Than on Recruit...

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Hasan Ahmad, DO, MBA, MSc, Associate Chief Medical Information Officer at Parkview Health , about "Why Deleting Alerts Is the Safest Thing You'll Do This Year, Three Questions Every AI Tool Must Answer Before Go-Live, Why Clinician Resistance Is Usability Feedback and...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Amish Desai, MD, MSc, Chief Medical Officer, Population Health at Northwestern Medicine , about "Making 2,500 AI Calls in 5 Days that Patients Loved,  The Scale-First Rule That Kills Pilotitus, Why You Should Judge AI by the Alternative, and more..."

Josh and Alan reunite for a “solo” episode to recap their adventures at AMDIS 2026 in Ojai, CA. They dive deep on how health systems are moving from AI Anxiety to AI Ops, What the EHR Might Look in 2030, the Uber That Nearly Escaped Them at the Spa, and more...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Zsolt Kulcsar, DO, MPH, MBA, CPE, Vice President, Virtual Health at Emory Healthcare , about "Why Virtual Health Needs Its Own Department, The "Doc of the Day" That Frees Clinic Space, Why Virtual Care Is More Primed for AI Than the Exam Room, and more.....

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Pranav Jain, MD, MBA, Chief Health Information Officer at Wellstar Health System, about "What Ambient Rollouts Get Wrong About the Care Model, How AI Fluency Creates 10X Clinicians, The One Clinical Skill You Cannot Automate, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Andrew Miner, MD, Chief Health Information Officer at Inova Health , about "50x'ing IT Adoption Through Physician Bonuses, The Reason Ambient's Biggest Win Isn't Time Savings, Why Your EHR Will Soon Know Your Patients Better Than You, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Ryan Sadeghian, MD, MBA, MSc, former Enterprise Chief Medical Information Officer at the University of Toledo, about why you shouldn't "Outsource Your AI Thinking, The Reason Clinical AI Tools Die After the Pilot, Why Nobody Is Auditing Whether Documentation W...

Josh and Alan reunite for a casual “solo” episode to catch up on Josh's adventures at Epic's XGM. They dive deep on how health systems are moving from AI Anxiety to AI Operations, the Great Snack Wheelbarrow Chase, Why Alan Dressed Up as the Tin Man, and more...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jackie Gerhart, MD, Chief Medical Officer at Epic Systems , about "Epic's Vision for The Intelligent Visit, Which of Epic's 100+ AI Use Cases Get the Most Adoption, What Changes About Physician Identity in the Age of AI, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Veena Lingam, MD, Associate Chief Medical Information Officer at the Moffitt Cancer Center, about "The Hidden Skills Required for CMIO 4.0, the Real Risk of Consumer AI Tools in Your Org Right Now, How to Build AI Governance When There's No Blueprint, and more...