The Digital Patient

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jason Szczuka, Chief Digital Officer at Bon Secours Mercy Health and President at Accrete Health Partners, about "How to Build Coalitions That Actually Move Innovation Forward, The 18-24 Month “Scale or Sunset” Rule for Pilots, Creating Organizational Readiness Th...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Michael Weiss, Associate Chief Medical Information Officer at Memorial Healthcare System, about "Fixing "Rogue" Clinical Notes, Designing Workflows for Rare but High-Risk Events, Applying Goldilocks Principles to Governance, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Eric Poon, CHIO at Duke Health, about "Understanding Informatics as a Sociotechnical Team Sport, Co-Creating AI Tools to Promote Accountability, Why We Must Kiss a lot of Frogs to Find Real Innovation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. David Feinberg, Chairman of Oracle Health, about "How Oracle Health has Reimagined the EHR in the AI Era, The Next Frontier For Agentic Workflows, Strategic Bets Oracle Health is Making, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Karl Kochendorfer, Chief Health Informatics Executive at Southern Illinois Healthcare, about "The Real Path to AI-augmented Clinical Messaging, The Role of LLMs for Patient Interactions, How AI can actually make Clinicians More Human, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Chris DeFlitch, CMIO at Penn State Health, about "What Health Systems Can Learn From Disney, Creating an Emergency Room with No Waiting Room, Why Digital Transformation is still about People Taking Care of People, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Sameer Badlani, Chief Strategy Officer & Chief Digital Officer at Fairview Health Services, about "Creating New Platforms for Healthcare Delivery, Bringing Retail-Quality Consumer Experiences to Healthcare, Proven Frameworks for Evaluating Tech Value, and...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Veena Jones, CMIO at Sutter Health, about "Scaling Ambient AI for Real-World ROI, Involving Patients to Design AI Inbox Responses that Actually Work, Moving Beyond Pajama Time to True Fulfillment, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Robbie Freeman, Chief Digital Transformation Officer at Mount Sinai Health System, about "Enabling Clinician-Led AI Innovation, Embedding Forward-Deployed Engineers into Clinical Workflows, Empowering Nurses to Lead Ethical AI, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Roopa Foulger, Vice President, Digital and Innovation Development at OSF HealthCare, about "Why 80% of Healthcare AI Fails in the Real World, Inside OSF’s Three-Horizon Innovation Strategy, When to Break the Rules of Evidence-Based Tech, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Mark Mabus, Chief Medical Informatics Officer and Senior Vice President of EHR, Clinical and Revenue Cycle at Parkview Health, about everything "From Escape-Room Training to TikTok-style Edutainment, Infusing Creativity into Healthcare IT Training, Preparing C...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Natalie Pageler, CHIO at Stanford Children's Health, about "The Hidden Pediatric Data Crisis, How AI Is Best Used in Pediatrics, Preventing Automation Complacency in Medicine, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Tamara Moores Todd, Chief Health Informatics Officer at Intermountain Health, about "what she learned about healthcare from a Near-Death Experience, sustaining informatics through ‘Gardening Mode’, how AI Agents will shape healthcare, and more..."

On this special episode of The Digital Patient, Alan and Josh recap their time at Becker's 10th Annual Health IT + Digital Health + RCM Annual Meeting. From trick-or-treat-style swag hunting and celebrity keynotes to hot takes on what health tech conferences should do differently in the future, they share the fun and frustrations of one of healthcare's best gatherings. Tune in to hear them...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Amy Sitapati, CMIO, Population Health at UCSD Health, about "How AI Agents May Impact Data Cleanliness, Why Clinicians Need to Get Their Hands Wet with AI, Understanding Patient Preferences to Personalize Care, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Eric Cheng, CMIO at UCLA Health, about "Applying Randomization to Informatics, Creating   AI-Enabled,   Personalized EHR Experiences for Every Clinician, Advancing Equity Through Accurate Data, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Albert Bonnema, CMIO at Kettering Health, about "Combining EHR, genomics, and AI for breakthroughs in precision medicine, Risks of AI use in medical education, Barriers to making personalized medicine standard, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Greg Ator, former, longtime CMIO at Kansas University Health System, about "Why AI Chart Summarization is the Next Dominant Use Case, Having a CMIO in Every Clinical Department, Could a Startup Disrupt the Major EHR Incumbents? And more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Craig Norquist, CMIO at HonorHealth, about "What the Healthcare C-Suite can learn from the Navy, where AI Agents best fit in Healthcare, How being a Clinician-Patient exposes Healthcare Inequities, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Joel Gordon (CMIO, UW Health) and Stacy Rasmussen (VP, IS Business Relationship Management, Planning and Growth, UW Health), about "Building a Successful Digital Transformation Dyad, Leading and Lagging Indicators of Success with AI, Measuring ROI with Rigor f...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Sonali Kohli, EVP, Digital Transformation & Chief Information Officer at Niagara Health, about "Lessons from a Modern Day EHR Implementation, Establishing Guardrails for Safe AI, Success with Digital Care Journeys for Remote Surgical Monitoring, and more...&qu...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Robert Slepin, Chief Digital Officer and Senior Vice President at SE Health, about "Implementing EHRs Globally, Strategic Recommendations for EHR Companies, Keys to Mitigate Risk with Large-Scale Digital Transformation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Shoma Desai, Executive Director, Digital Innovation at Cedars-Sinai, about "Scaling AI-powered Virtual Urgent Care, Why Virtualists Can Get More Face Time with Patients, Understanding Customer Acquisition Costs to Sustain Innovation, and more..."

On this special episode of The Digital Patient , we recap Josh’s recent trip to the AMDIS conference in Ojai, California. Josh shares highlights from his patient engagement panel, thought-provoking sessions on AI governance, and candid hallway conversations with CMIOs from across the country. From fireside chats with Oracle Health to literature reviews on hype ratios–and a chaotic Uber saga–this e...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Alistair Erskine, veteran CIO/CDO, formerly at Emory Healthcare, about "Proving ROI for AI, Chat-based AI interfaces for the EHR, and Why Every Health System should Hire a Chief Financial Informatics Officer, and more..."