The DEX Show: A Show for IT Change Makers

If the last two years have done anything, it’s revolutionized the way that we work. Mobile working no longer means we work from an office and can go to a job site. It means we have the world at our fingertips—literally.  The ability to be anywhere didn’t happen at the snap of our fingers, but thanks to the advancements in technology like Snapdragon. In today’s episode, we chat with Rami Husseini,...

One of the first technologies we worked with was fire. From there it exploded into a multitude of different ways to integrate and make our lives easier.   The future of technology is just as complex as our evolution from fire to modern day computers. And it’s rooted in psychology.  In today’s episode, we chat with our very own Oriana Ott, Senior UX Researcher at Nexthink, about the intersection be...

There are different moments in our lives that change the course of what we thought was going to be. From small acts like trying new foods and clothes to taking massive leaps.  Our guest on today’s show found this ideology shift on a beach in Morocco which led her to create a company bent on saving the planet.  In today’s episode, we chat with Lubomila Jordanova, CEO & Co-Founder Plan A & Co-Founde...

New immersive technology has the potential to revolutionize the way we communicate, and that will have a profound impact on the way we work. So what futuristic tools are on the horizon and how will the role of the IT team transform to meet the needs of the user? In today’s episode, we chat with Mike Kenny, Global Technical Delivery Lead Unified Communications at Mondelēz International, about the w...

Traveling back to the age of the dinosaur, we find the advent of the Digital Employee Experience founded in Windows 95.  Jumping forward about 20 years, and we have a whole new world of technology driven customer experiences that have changed the landscape of DEX.  In this special episode of The DEX Show, we turn the tables on Tim Flower, Global Director of Business Transformation at Nexthink, to...

Disability inclusion continues to be a focus for change in evolving workforces.   The influx of remote and hybrid jobs has created a new space and opportunity for those that may not have thrived in an in-person working environment.   But, what changes have been made and what still needs to change globally?  Antonio Santos, Social Media Evangelist at Atos, joins us to talk about the changing focus...

The only constant is change. At least, that's how members of the workforce have felt over the last few years. We’ve all existed in a state of constant flux. We’ve all had to be adaptable and flexible. Welcome to the modern workplace. Is it here to stay? Christian Reilly, VP of Technology Strategy at Citrix, joins us to talk about the evolving relationship between people, place, and technology. We...

IT has the power to architect a better employee experience—to enable an end user to stay in a flow state and perform their job better. But it requires nothing less than a revolution. Sounding the alarm is Jonathan Roberts, Analyst at Forrester. He joins the show to chat about how IT must expand its aperture and find new and innovative ways to support the business.  We discuss: Highly engaged and b...

When we think about technology, old has become synonymous with slow, inefficient, outdated. Once a device reaches a certain age (or starts performing poorly), we’re quick to toss it out in favor of a sparkling replacement.  But the ongoing chip shortage crisis has put unprecedented strain on companies’ hardware supplies – leading many in IT to ask: what if a device’s age isn’t the real problem? Wh...

Burnout and stress have been hallmarks of the work experience tracing all the way back to the industrial revolution.  However, people are much more aware of it today, and as a society, we are taking concrete steps to confront the collective delusion that success comes at the expense of wellbeing.  The process starts with setting clear boundaries around work and technology.  Arianna Huffington, Fou...

Years ago, you would need to insert a CD or floppy disk into your gaming system to install and play a video game. Nowadays, you can download a game through a gaming engine and run it remotely. Business technology has been going through a similar transformation—and the worlds of gaming and the enterprise are starting to converge in fascinating ways. Johan van Amersfoort, Author and Technologist at...

To really improve the employee experience, people managers—and organizations, in general—need to start thinking differently about the role technology plays.  After all, though the employee experience is not particularly driven by technology, it is enabled by it.  In this episode, we welcome Ben Whitter, Founder & Chief Experience Officer at HEX Organization and one of the world’s leading managemen...

With the proliferation of hybrid work, the focus of IT needs to change. As opposed to the traditional approach of looking inwards toward tech, IT now needs to look outwards towards people. In fact, it’s the only path forward if IT is to remain relevant. In this episode, we’re talking with Spencer Pitts, Digital Workspace Chief Technologist at VMware, and Andy Philp, Principal Product Marketing Man...

We’re now at the tail end of 2021, which means it’s time for our customary year-in-IT review. We take a look at the best, the worst, and the most baffling trends that emerged in the past year. And for that, we welcome back our first returning guest to the DEX Show, Geoffrey Wright, Global Solution Owner at Mondelēz International.  We discuss: - The defining workplace trend of 2021 - Why password r...

Everything these days revolves around digital transformation. Despite that fact, many companies have lost sight of what it’s all about. Today’s guest, Charles Araujo, Keynote Speaker, Best-Selling Author, Analyst, and Founder of The Institute for Digital Transformation, was talking about digital transformation before it was cool. In this episode, he sets the record straight on what it should be an...

Increasingly, we’re living in a knowledge and service economy where your ability to learn, your ability to be creative, and your ability to solve problems depends wholly on your ability to crowd out distractions and lock into moments of flow. Clearly, flow is important. But how can we cultivate it? Adam Grant, Organizational Psychologist at Wharton, New York Times Bestselling Author, and Host of t...

What makes an online community thrive? Sure there are the Reddits of the world, which boast millions of users and discourse that ranges from constructive to ghastly and everywhere in between. But in today’s time of information overload and endless online noise, can IT leaders still build small, supportive communities centered on emerging technologies? On this week’s episode, our hosts are joined b...

Technology is improving at a speed and scale never before seen in human history. This vast convergence of multiple different technologies has come to be known as the fourth industrial revolution. Ravin Jesuthasan, a futurist, author, speaker, and the Senior Partner and Global Leader for Transformation Services at Mercer, joins the show to share what the fourth industrial revolution means for IT an...

With the almost constant screen time we’re all facing these days between work and home lives, most of us are flirting with digital burnout. And if we aren’t, it’s probably because we’re already right smack dab in the middle of it. Due to the pandemic, we’re just not experiencing a normal level of digital engagement. Betsy Bula , All-Remote Evangelist at GitLab, join s the show to save us all from...

In 2020, the amount of energy consumed worldwide by data centers increased by 40% due to the pandemic. With that increase in consumption comes an increase in production of energy, which more often than not leads to an increase in carbon emissions. It’s clear to see that the more we digitize, the more we should seriously consider how green IT principles can reduce our impact on the environment. In...

The paradigm used to be that corporate technology slowly inched its way into the consumer's hands. During that era, IT had full control over the technology. Users, however, were frustrated because of its inability to adapt to the experience we expected and needed. Now, that paradigm has shifted. Ever since the advent of the iPhone, we’ve flipped the script. Now, we’re bringing user-friendly consum...

As a society, we’re still shackled to this industrial-age idea of what productivity looks like. Our exploration of the potential of modern productivity has just begun, and there’s still so much we have to learn. In this episode, Neil Miller, Host of The Digital Workplace Podcast, joins us to chat about the future of productivity in the modern workplace. We discuss: - The relationship between techn...

Working in IT isn't always easy. There are certain aspects of the job that can simply be maddening. In this episode, Geoffrey Wright, Global Solutions Owner for Mondelēz International, joins the show and we have a free-wheeling discussion about the 5 worst things about working in IT. What we talked about: - Every project needs a problem statement - The illusion that tools will fix everything - The...

With remote work becoming the norm, you’re no longer restricted to your company’s physical location to hire the best available talent. Mary K. Pratt, Freelance Journalist, and Sean Malvey, Writer, Editor & Content Strategist, are two of the brilliant contributors behind the launch of our DEX Hub. We’ve asked them to join us for today’s episode of DEX to discuss talent as a competitive advantage. W...

The role of IT in businesses is changing; it can no longer be viewed as just a repair shop. Using a combination of more data and integrating new data-driven roles, IT is becoming more proactive with their customers—solving problems before they have a chance to disrupt business.  Matt Roberts, Global Consulting Lead, Workforce Transformation at Dell Technologies, joins the podcast to discuss the ev...