Nexthink

The DEX Show: A Show for IT Change Makers

Technology EN ↓ 236 episodes

The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind. If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you. Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience managemen...

Author

Nexthink

Episodes

Law and Automation w/ Slater & Gordon 03.06.2021 30:03

It’s an industry that predates the Industrial Revolution, as well as one that we need on average every seven years. Today, we’re talking about automation in the legal industry. In this episode, we interview Slater and Gordon Lawyers UK’s Jon Grainger, Chief Information Officer, and Dan Morton, Technology Director, about shaping the consumer experience in the legal industry with automation. What we...

Mavericks and Operators w/ Predictive Advantage 17.05.2021 23:36

As the show enters double figures, Thomas McGrath and Tim Flower set out to bridge the gap between IT and psychology, with help from Michael Jones (Associate, Predictive Advantage) and Jeremy Baker (Productivity Director, Nexthink). In the course of a lively discussion the crew reveals: - The history and power of professional psychometric test the Predictive Index - The need for a truly tailored a...

Three Magic Kings w/ Nexthink Founders 16.04.2021 35:59

How does a “crazy idea” become a unicorn company? In a very special episode, hosts Thomas McGrath and Tim Flower are joined by Nexthink CEO Pedro Bados, along with his fellow co-founders Patrick Hertzog and Vincent Bieri. In a wide-ranging conversation – both a trip down memory lane and a look to the future – the minds behind Nexthink discuss: -The idea that became Nexthink and the road to unicorn...

Remote-work Wireheading w/ Tom Goodwin 23.03.2021 33:23

For better and for worse, moments in real life over the past year have probably reminded you of scenes from a sci-fi movie. Is our virtual world becoming our reality – or has that already happened? In today’s episode, Tim Flower and Thomas McGrath of Nexthink speak with Tom Goodwin, author, columnist, and founding member of Wharton’s Future of Advertising board. They had an insightful and free-...

A Human Approach to the Future of Work w/Paul Hardy and David D'Agostino 03.03.2021 31:47

Today, Paul Hardy, Evangelist, Chief Innovation Office at ServiceNow and David D'Agostino, ITSM Practice Lead at Nexthink cover this and much more on episode 7 of Digital Employee Experience. This discussion focused on the future of the digital workplace and... - How the measure of success has shifted since working from home - The power integration of services can have on your employees and busine...

An Imperative Year for IT Backed by Data w/Dion Hinchcliffe 23.02.2021 15:48

Why was 2020 the most imperative year for the digital employee experience? Today, Dion Hinchcliffe, VP and Principal Analyst at Constellation Research, Inc. and Sean Malvey, Content Manager at Nexthink cover this and much more on episode 6 of Digital Employee Experience. This discussion focused on what IT leaders are thinking and... - How are IT leaders prioritizing the digital employee experience...

Aristotle in the Digital Workplace w/Dr. Brennan Jacoby 28.01.2021 31:46

How does a modern day philosopher think about your digital workplace? Today, Tim Flower, Global Director Business Transformation of Nexthink and Thomas McGrath, Content Strategist of Nexthink, join Dr. Brennan Jacoby, Philosopher & Founder of Philosophy at Work, on episode 5 of Digital Employee Experience for a spirited chat focused on the pursuit of truth in a digital workplace. They talked about...

IT Insights as a Cornerstone of Company Culture w/Gil Cohen 06.01.2021 15:14

Why do we continue to treat employees as if we are in the Second Industrial Revolution? How can we use personal insights to make decisions? What are ways to strike the perfect balance between work from home and in the office? These are a few of the many burning questions answered on today’s show. In this episode, Tim Flower and Thomas McGrath of Nexthink speak with Gil Cohen, Founder of Employee E...

The Art and Science of Digital Employee Experience w/Alan Nance 09.12.2020 19:09

In this episode, Tim Flower and Thomas McGrath of Nexthink invite Alan Nance, Co-Founder of CitrusCollab, to episode 2 of the Digital Employee Experience podcast. This conversation focused on moving the needle for IT in your organization based on experiences over metrics and... - IT experiences generationally from Baby Boomers to Gen Z - Measuring cumulative IT experiences over time - Micro experi...

Holistic Technology Experience Management w/Andrew Hewitt 09.12.2020 25:51

A strong IT team, IT leaders, and IT insights are needed now more than ever with growing remote working environments across the globe. Today, Tim Flower, Global Director Business Transformation of Nexthink and Thomas McGrath, Content Strategist of Nexthink, join Andrew Hewitt, a Forrester Analyst, on episode 1 of Digital Employee Experience for a dynamic discussion on trends across the industry. T...

CIOs in the Age of Experience w/Martha Heller 09.12.2020 23:57

Companies have adopted, improved, and innovated technologically to fit business needs for hundreds of years. Now, we are living in a moment that will be historic as CIOs move entire companies from on-prem to online. In this episode, Tim Flower and Thomas McGrath of Nexthink speak with Martha Heller, CEO of Heller Search Associates, on episode 3 of the Digital Employee Experience podcast. After spe...