Ian Storey, David Warburton and James Kendall
The Complete Agent - The Podcast For Premium Real Estate Agents
Hosted by top-performing estate agents David Warburton, Ian Storey and James Kendall. The Complete Agent Podcast is your weekly inside track on building a smarter, more profitable estate agency.... without the fluff. With over 60 years of combined experience, your hosts bring real-world strategies, proven marketing tactics, and honest conversations from the front lines of the UK property market. Each episode delivers practical insights on winning premium listings, commanding five-figure fees, navigating market shifts, and building a brand that attracts the right clients. Whether you're an ind...
Author
Ian Storey, David Warburton and James Kendall
Category
Podcast website
Latest episode
Jul 9, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
35. Four Things Troubling Agents Now and How To Learn From Others. 05.09.2024 1:08:57
Send us Fan Mail In this episode, the hosts discuss their recent experiences in the real estate market, including their success with listings and sales. They also talk about the importance of valuing properties based on data and not personal opinions. The hosts share stories of dealing with unrealistic price expectations and the value of providing expert advice to clients. They also mention the ef...
34. Ian Storey has a rant! - Why your new business will fail and how to avoid making the same mistakes. 29.08.2024 1:09:23
Send us Fan Mail In this episode, the hosts discuss their recent experiences in the industry and offer advice to those starting out. They go through the importance of generating listings and cash flow, and provide tips on how to do so, such as door knocking and sending direct mail. They also stress the need for investment in marketing, including a professional website and high-quality videos. Th...
33. The 3 P's Become the 4 P's. 23.08.2024 1:12:33
Send us Fan Mail In this episode, the hosts discuss their recent experiences in the real estate market. They talk about their sales and listings, as well as their strategies for success. They also introduce the concept of the four P's: presentation, promotion, price, and patience. They emphasise the importance of consistent and high-quality presentation in order to maximise the sale of a property....
32. Estate Agents who Overvalue and How to Beat Them. 15.08.2024 1:05:26
Send us Fan Mail This weeks Episode David & James discuss a common challenge a lot of agents seem to consistently come up against. Agents overvaluing! James & David discuss how to beat overvaluing using data driven insights and how to shift the dynamic on the valuation. Don't forget to join our Facebook Group "The Complete Agent" and continue the conversation!
31. Ups and Downs 08.08.2024 54:21
Send us Fan Mail In this episode the trio discuss the ups and downs, challenges in the current market and discuss the opportunities available to those that are prepared to be consistent and work smart. They discuss conveyancing issues, client management and much more! Be sure to continue the conversation on Facebook by searching "The Complete Agent" Facebook group and connect with other like minde...
30. Cash Flow, Resilience and Strategy: Thriving in Today's Market 01.08.2024 58:18
Send us Fan Mail In this episode, our hosts delve into the estate agency market, sharing personal experiences and discussing the challenges they face. The conversation highlights the importance of resilience and adaptability in the ever-changing property landscape. They emphasise the critical role of effective communication with clients, noting that honesty and transparency build trust and lead to...
29. Selling & Buying Experiences with Special Guest Stephen Brown 25.07.2024 1:05:32
Send us Fan Mail In this weeks episode James, Ian & David are joined by none other than industry legend Stephen Brown. As always, Stephen delivers bucketloads of value. He shares his insights on the industry and highlights the need for agents to educate consumers and provide exceptional customer experiences. He also discusses the importance of negotiation skills and the value of building long-...
28. Pricing in an evolving marketplace and what can you do? 20.07.2024 53:31
Send us Fan Mail In this episode, the hosts discuss their recent activities and experiences in the real estate industry. They discuss the importance of following data and using it to inform pricing decisions. They emphasise the need for agents to be honest with clients about the actual value of their properties and the potential challenges they may face in selling them. The hosts also highlight th...
27. A New Brand? Or Stretching your Current One? 11.07.2024 58:13
Send us Fan Mail In this episode of The Complete Agent podcast David, Ian & James discuss brand stretching and brand splitting. Ian has successfully stretched his brand, David has two brands and James is currently in the midst of deciding whether to stretch or split and has come to a decision about what he is going to do moving forward. As always the conversation dives deep into the Estate Age...
26. Maintaining a strong mindset, educating your market and success stories! 04.07.2024 40:30
Send us Fan Mail In this episode of the Complete Agent Podcast, hosts David Warburton and Ian Storey dive into the dynamic world of estate agency, sharing their personal experiences and valuable insights. James Kendall is missing this week - off on a stag/birthday long weekend in Benidorm, leaving the Northern lads holding the fort! Ian recounts a roller-coaster few weeks, highlighting a high-valu...
25. Marketing Fees & World Class Video. 27.06.2024 1:16:51
Send us Fan Mail In this discussion, the hosts reflect on their experiences with property fall-throughs, underscoring the importance of a positive mindset and strong support networks. They also highlight recent successes and the strategies employed to secure instructions and attract buyers. The conversation emphasises the value of consistency in marketing efforts and the impactful role of video in...
24. Selling Houses without Rightmove - Effective Pre-Launch & Off Market Strategies. 20.06.2024 1:02:22
Send us Fan Mail In this episode, the hosts delve into the advantages of off-market and pre-market strategies in the property sector. They share their successful experiences of selling properties off-market and utilising social media to generate interest. The discussion underscores the importance of a robust pre-launch strategy and how it can help position a property in the market effectively. The...
23. Telling Stories (Not Storeys), Negotiation & Unpacking the Mastermind 12.06.2024 50:05
Send us Fan Mail In this conversation, the hosts discuss their recent successes in the real estate market and share tips for achieving higher fees and improving time management. They emphasize the importance of personal branding and using social media to showcase the unique services and attention to detail they provide. They also highlight the value of structuring their schedules and prioritizing...
22. Our First Mastermind! 07.06.2024 38:29
Send us Fan Mail Summary The conversation revolves around the experiences and takeaways from the first complete agent mastermind event. The hosts and guests discuss their successful weeks, the impact of the event on their businesses, and the valuable insights gained from the mastermind sessions. Key topics include data training, marketing plans, negotiation strategies, the power of networking, an...
21. Managing Clients and why sellers leave agents. 30.05.2024 58:38
Send us Fan Mail The conversation covers various topics related to estate agency, including market trends, vendor management, pricing strategies, and the impact of data on property valuations. The hosts discuss the challenges and opportunities in the real estate market, emphasizing the importance of delivering factual data to clients and managing their expectations. The conversation covers variou...
20. Targeting On Market Homes, What to say and send and a General Election on 4th July! 23.05.2024 1:11:49
Send us Fan Mail Summary In this episode, James, Ian, and David discuss their recent experiences in the estate agency market. Ian shares that they had a great week with multiple offers on properties and successful sales above the asking price. They also launched five new properties and had successful valuations. David talks about his busy week with many valuations and upcoming listings. He also m...
19. Building the Right Team: The Key to Success in Estate Agency 16.05.2024 1:02:13
Send us Fan Mail Summary This week's discussion focuses on team structure and how having the right people in the right seats is crucial. Keywords real estate market, direct mail campaigns, marketing mix, lead generation, team structure, restructuring, team structure, roles, consistency, professionalism, work environment, outsourcing, attraction agent, results Takeaways Direct mail campaigns can be...
18. What the best agents are doing to succeed w/ Simon Gates 09.05.2024 1:16:39
Send us Fan Mail In this episode, the hosts are joined by special guest Simon Gates to discuss the power of data in growing an Estate Agency Business. They emphasise creating and working with data, particularly in direct mail campaigns. They highlight the need for consistency across various marketing channels, including direct mail, social media, and networking. The conversation also touches on t...
17. Origin Stories - Ian Storey 03.05.2024 1:00:27
Send us Fan Mail In this week’s episode, Ian Storey discusses the origins of his career in estate agency, sharing his personal journey. Ian had a slightly different journey from James & David having worked in Surveying, Landscaping and Independent agency and even founding two distinct brands in different market sectors, before setting up Storeys which now is consistently averaging over £10,000...
16. Origin Stories - David Warburton 25.04.2024 1:14:25
Send us Fan Mail In this week’s episode, David Warburton discusses the origins of his career in estate agency, sharing his personal journey. Inspired by Sarah Beeny’s 'Property Ladder' in 2001, he initially got involved in property development. After navigating through the recession, he began anew in a corporate agency role before eventually founding two distinct brands in different market sectors...
15. Origin Stories - James Kendall 18.04.2024 1:17:06
Send us Fan Mail In this week's episode James Kendall talks through where it all started in Agency sharing his own personal struggles and insights into going from working in Corporate Agency to working out of a Bedroom at £999+VAT to being in a position today being able to command £10K Fees. As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed w...
14. Recapping the Mini-Series 11.04.2024 1:24:05
Send us Fan Mail In this week's episode, hosts James, Ian, and David recap the mini series picking the best parts out of each episode. As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end of the market. For more information on joining The Complete Age...
13. How to go from £999+VAT to £10K - Mini Series - The completion process and after-sales 'keep in touch' policies. 04.04.2024 1:13:30
Send us Fan Mail In this week's episode, hosts James, Ian, and David share insights into the role of a 2% agent during the completion of a house sale. They discuss the process leading up to completion day, including the handover of keys, client gifts, and their ongoing 'keep in touch' policy. Additionally, they answer questions that have been submitted. As always, the conversation moves into more...
12. How to go from £999+VAT to £10K - Mini Series - Progressing Sales like a 2% agent 28.03.2024 1:04:35
Send us Fan Mail In this week's episode, hosts James, Ian & David are joined by Ian's wonderful progressor Michelle Smith, who shares her insights into what a 2% agent progresses a sale like from a first person perspective. As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure th...
11. How to go from £999+VAT to £10K - Mini Series - Viewing & Negotiating like a 2% agent 21.03.2024 1:02:44
Send us Fan Mail In this weeks episode hosts James, Ian & David discuss their various different methods on how they conduct viewings and negotiate on their homes in their respective businesses. As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.