The Business of Healthcare Podcast with Tara Humphrey

Bonus Episode: Burgers, Busyness and Business Tara Humphrey on the 'You Are Not A Frog' Podcast Tara puts the mic in the other hand this episode when she is interviewed by Dr Rachel Morris on the 'You Are Not A Frog' Podcast. They chat about the main mistakes GPs and other professionals make when trying to run a business, either trying to do everything themselves or not paying enough attention to...

A first for The Business of Healthcare Podcast – we have two guests on this episode! Soline Jerram and Suzy O'Callaghan are both from St Wilfrid's Hospice - Soline is the Chair of Trustees while Suzy is the Director of Nursing. They have a clear mission and aim to create a strong culture based on quality and kindness. Soline and Suzy join me today to share how St Wilfrid's Hospice is a charity and...

This is Gary Hughes second appearance on The Business of Healthcare Podcast. He joined me back in Episode 2 where he shared a behind-the-scenes look at his role as Practice Manager, the opportunities for growth and some of the challenges he has faced. If you haven't already, definitely have a listen to the episode here .   Gary joins me again to tell us all about his brand-new book 'Leadership in...

Anne-Marie is the founder and CEO of Ruby Red Consulting. Ruby Red has just celebrated it's 10 year anniversary where Anne-Marie has been providing business and leadership coaching. Anne-Marie focuses on human centric leadership where putting people first and kindness is used as a business strategy. Anne-Marie joins me today to talk about how businesses that invest in people and treat them well wi...

Dr Vidhya is a life-coach, author, mum and GP with a specialist interest in mental health and lifestyle medicine. She has over 10 years of clinical experience being a Clinical Director, GP Partner, and has a background in academic medical education. Through her work Dr Vidhya aims to help people grow emotionally and strengthen their emotional fitness to improve their lives.   Dr Vidhya joins me to...

Dr William Dawson is from the OneMedicalGroup, where he is the Chief Medical Officer and the Deputy Chief Executive Officer. Working in North Leeds, he is also a working GP and involved in Primary Care Networks. As a father of two, he loves cooking going to the cinema and learning to paint. Will joins me today to talk about wellbeing, compassion and leadership. With his experience of growing and i...

Are you heading up a project, service or network? Or in a management position supporting a clinical lead? Often the role lacks clarity and you'll not be sure what you are supposed to be doing or how to utilise the support around you.   Today I'll share some guidance and inspiration on what is expected and what you need to do. I discuss the benefits of having a project or operations manager to supp...

Audrey Songhurst is an established manager and leader, most recently working as the Head of Operations at Kent Innovation and Enterprise at the University of Kent. Audrey has served as owner, manager, and consultant with her consulting firm, Audrey Songhurst Consulting, and worked at Canterbury Christ Church University for eighteen years, with over a decade as director of the Research and Enterpri...

Dr. Simon Tobin is an NHS General Practitioner, GP partner, and trainer with a focus on lifestyle medicine, diabetes, and the role of exercise on improved health outcomes. Dr. Tobin has worked in his current role at Norwood Surgery in Southport, Merseyside for 25 years, where he also serves as the Diabetes Lead. Additionally, he works with Parkrun as an Ambassador for Health and Wellbeing. Through...

Dr. Hussain Gandhi is a General Practitioner, trainer, and Primary Care Network Clinical Director. He is the founder of eGPlearning, a company that aims to advance knowledge on topics surrounding healthcare technology and improvements in digital primary care. In addition to working at St Anns Nottingham at the Wellspring Surgery, Dr. Gandhi serves on the RCGP Council as a national representative a...

Are you prepared to move forward into 2020 with clarity, direction, and focus? By strategising your goals and structuring your time accordingly, you can make every day count and have clarity on how to approach the various requests and demands thrown at you. With planning, you will no longer be thrown off by the ever-changing nature of the healthcare industry and can effectively prioritise what nee...

Jemma Fairclough-Haynes is a Human Resources Specialist and the owner and CEO of Orchard Employment Law, a firm that provides valuable HR insights to help employers manage their staff more effectively. Jemma is a public speaker on topics surrounding HR, employment law, and related rights and obligations. She is also the co-host of the business radio show, Bunker Xtra.   Jemma joins me today to dis...

BH020 - How CCG Supplies are Leading Their Business with Values and Value   Ben Elvidge serves as Company Director at CCG Supplies, a full-service healthcare organization that provides information technology resources and medical supplies to clients such as the NHS. In addition to his work with CCG Services, Ben is the co-founder and former Co-CEO of a charity called Don't Mind Me UK, which aims t...

BH019 How Dexcom is revolutionising the management of Type 1 Diabetes with Karen Baxter Karen Baxter is the Senior Director at Dexcom UK, a diabetes management company specializing in continuous glucose monitoring (CGM) systems. She brings two decades of healthcare experience to this role and has previously worked in leadership roles at Johnson & Johnson, Innovex, and Pfizer Consumer Healthcare. T...

BH018 Understanding Change and What It Requires with Sophie Edwards   Sophie Edwards is an organisational development consultant, facilitator, certified coach, and trainer, helping organisations strategically approach and navigate change. Sophie currently works as faculty on NHS England's Sustainable Improvement Team and has also served as Associate Programme Director at a public sector consultanc...

BH017 Lantum - Building a Business to Save the NHS £1Billion with Dr. Ishani Patel   Dr. Ishani Patel is a GP, entrepreneur, and co-founder of Lantum , an organization on a mission to revolutionize the healthcare workforce and reduce the NHS's staffing costs through effective operating systems and mentorship for healthcare professionals. She is a contributing author for the Pulse blog and has led...

BH016 - Influencing a Culture to Speak Up Allison Hawes is a Freedom to Speak Up Guardian who currently works at the Sussex Community NHS Foundation Trust. She has over thirty years of experience in the healthcare field, serving as a coach, mentor, facilitator, and senior nurse. Allison holds a Master of Science from the University of Surrey, where she also received a degree as a Specialist Commun...

BH015 MBAs...More than Just a Masters Is it truly worth getting your MBA in the healthcare industry? Does a master's degree really give you a 'leg up' over your competition and help you land the prestigious positions you want for your career? How can a busy healthcare professional fit continuing education into their already busy lifestyle while raising a family and helping patients? As a healthcar...

BH014 When you have had a bad day   We all have bad days. Whether it's due to a stressful event in our personal lives or an unexpected situation occurs at work that causes us to feel upset, worried, or otherwise stressed - we all experience moments when we think we're prepared for just about anything, but something unexpected occurs. The question is - how do you handle bad days?  In today's episod...

Ben Gowland is the Founder and Director of Ockham Healthcare, a leading healthcare consultancy specializing in the development of primary care. He is the host of The General Practice Podcast, a show that shares conversations with industry leaders and change-makers to unlock the secrets of their success and unpack the mistakes they've made along the way. He is the author of The Future of General Pr...

BH009 Why your organisation needs radical candor   What is 'radical candor?' According to experts, it is our moral obligation to say what we think, to challenge others, and to be personally challenged in a humane way. In the healthcare industry, our actions can significantly impact our patients. When we withhold information, we inadvertently put our patients - as well as our professional credibili...

Dr. Gyles Morrison is a Clinical UX and Digital Therapeutics Specialist and the Managing Director of Dr-Hyphen , a clinical user experience (UX) and digital health consultancy firm based in Leicestershire, UK. His company is dedicated to helping healthcare companies around the world to improve the user experience of their products and services. His company has worked with countless leaders in heal...

Dr. Umesh Prabhu is an award-winning consulting paediatrician, author, and the former Medical Director of the NHS. He is the National Advisor to the Clinical Assessment Service, the Clinical Director of Pediatrics, and has sat on the Board of Directors for the UK National Patient Safety Agency.  Umesh has received multiple awards and recognition for his work in patient safety throughout the medica...

What is 'radical candor?' According to experts, it is our moral obligation to say what we think, to challenge others, and to be personally challenged in a humane way. In the healthcare industry, our actions can significantly impact our patients. When we withhold information, we inadvertently put our patients - as well as our professional credibility - at risk. So how can healthcare professionals e...

Austin is the co-founder of the Practice Managers Association (PMA), an organisation with more than 25,000 members and over 80 staff. In this episode, Tara talks to Austin about communication and the systems that the PMA uses to interact with so many people working across locations. The two also discuss how general practices are learning to be more financially astute and lessons from traditional p...