The Business of Healthcare Podcast with Tara Humphrey

New things are happening. In this episode, find out all about my brand new scheme, the Business of Healthcare Scholarship to support healthcare professionals from a BAME background pursue their leadership careers. And you may have noticed that this episode has been launched on a Tuesday – we are going to trial doing two episodes a week. On a Tuesday, I'll provide a shorter, solo episode from me wi...

Lisa Rodrigues is currently a Writer, Coach and Mental Health Campaigner and has spent 13 years of her career as CEO of Sussex Partnership NHS Foundation Trust. She was awarded a CBE for services to the NHS in 2012, and has become known for challenging the stigma of mental illness whilst suffering with depression and mental health issues herself. Lisa joins me today to share some of the amazing ex...

Dr Kit Latham is Co-Founder and CEO of Credentially who are a health-tech start up supporting organisations to on-board clinicians and healthcare workers in a timely and efficient way. Kit is an A&E doctor where he learned first-hand some of the problems the NHS faces, and now uses his company to help solve them. Kit joins me today to talk about the journey that has led to what Credentially looks...

Dr Mala Mawkins is a trained doctor, has featured in Forbes 30 under 30, feature in Vogue magazine, been a finalist of Women of the Future UK and is host of the Royal Society of Medicine Podcast. She currently works for Cellen Therapeutics a provider of personalised cannabis-based products for patients living with long-term conditions. Mala joins me today to talk about what she is doing to help pr...

Dr Anas Nader is Co-Founder and CEO of Patchwork Health, a technology company transforming flexible working in healthcare. Anas trained as a bio-medical communications specialist, then trained as a doctor and started working in the NHS as a junior doctor. AS a junior doctor he realised there was a need to reduce staffing spend, but also create a more efficient temporary staff and flexible working...

Matthew Gibbons is a Project and Operations Manager and part of the Time for Care NHS England Sustainable Improvement Faculty. His background is in Software Engineering, and as he branched out into self-employment he discovered himself in Primary Care as the Business and Network Manager for Watergate Primary Care Network in Cornwall. This is the second episode with Matthew, and this time we are de...

Matthew Gibbons is a Project and Operations Manager and part of the Time for Care NHS England Sustainable Improvement Faculty. His background is in Software Engineering, and as he branched out into self-employment he discovered himself in Primary Care as the Business and Network Manager for Watergate Primary Care Network in Cornwall. Matthew joins me today for Part 1 of 2 episodes where we talk ab...

Monique Carayol is the Director of Strategy and Transformation at Hounslow and Richmond Community Healthcare NHS Trust. Monique has worked in the NHS for 20 years starting as a PA then making leaps and bounds in progressing her career to now be Director today.   Monique joins me this week to share her experiences and expertise of working in Strategy and Transformation. She talks about the differen...

In this episode, I share my perspective on what it feels like to deliver bad news. People in leadership positions go through this all the time, but their perspective is often not documented and it is just as hard to give bad news as it is to receive it. Join me as I share my planning and thought process on how to go about it. I share the questions I ask myself as I approach it. I talk about how to...

Catherine Blackaby is a Development Advisor, Facilitator and Coach, and part of NHS England Time 4 Care Faculty. She works with Primary Care, General Practices, Primary Care Networks to help them facilitate change in a meaningful and positive way.   Catherine joins me this week to give an introduction into what quality improvement is, and to explain it in a simple way. She shares how quality impro...

Whether we are working from home, have had to stop working or something in between, lots of people have been looking to learn something new in this time. In this solo episode of The Business of Healthcare Podcast, I focus on making the most of what we already have rather than the new.   Join me in a short but sweet episode, where I share my thoughts on the value of resources we already have. Text...

Whether you have been part of a project that has ended, or more recently been affected by Coronavirus and your project has just stopped, here are some fundamental tips to consider when you find yourself in this position. In this solo episode of The Business of Healthcare Podcast, I share 5 core things to do when your project has stopped. I talk about how to communicate with your teams, how best to...

Again, Tara joins Ben Gowland, the Director of Ockham Healthcare, on his podcast The General Practice Podcast.  Tara, project management expert, supports the development of Primary Care Networks and GP Federations, and joins Ben again to discuss and reflect on the pandemic from a business and management perspective. This week Tara and Ben reflect on where they are up to in their own roles, within...

Meet Hector Smethurst the Founder of Appt Health. Appt Health is a tech company and a social enterprise working with Primary Care organisations to help improve the call and recall process making it easier for patients to access appointments. Hector set up his business from scratch having had the idea from working in a practice as a volunteer. Hector joins me today to share his masterclass in how t...

Katy Murray is a leadership coach, facilitator and the founder of Catalyst Collective. She uses Power Practices, which are little exercises or questions, which you can use everyday to keep you on track, build your resilience, help you to feel motivated and to focus. Katy joins me this week to share ways on how we can cope during these difficult times. She talks about the benefits of an early morni...

I have both Fiona Claridge and Dr Farzana Hussain joining me on the podcast this week. Fiona is the Regional Lead for London and East of England at the NHS Confederation. Her role is to support NHS confederation members and to represent the health care system across England Wales and Northern Ireland. And Farzana is a GP and Clinical Director of Newham Central 1 Primary Care Network. With the vast...

Shilpa Shah is a pharmacist and is the CEO of Kent Local Pharmaceutical Committee (Kent LPC). She has many years of experience working as a Pharmacist and is so passionate about Community Pharmacy. Shilpa joins me to talk about the role of the pharmacist and of local pharmacies. She shares what she is doing as a leader in her relatively new role as CEO and the ways she approaches engagement and pr...

Dr Rachel Morris is a GP and Executive Coach with a specialism in resilience for professionals in high stress jobs. Rachel and I have been part of the same Mastermind Group for over a year now, and it's brought us both huge benefits to how we run and implement our businesses. This week, Rachel joins me to talk about what a Mastermind Group is, how it works and what benefits you can achieve from it...

Tara puts the mic in the other hand again this episode when she is interviewed by Ben Gowland, Director of Ockham Healthcare on The General Practice Podcast. They talk about the current Covid-19 crisis. How do you prepare for an upcoming crisis which is anticipated, yet unpredictable? What steps should a practice and a network be taking to manage its response and resources, whilst safeguarding its...

I'm sure we have all been dusting off our continuity plans, or if we don't have one recently been trying to write one. These are the plans on how to manage during an accident or crisis and we always hope we'll never need them. In this solo episode of The Business of Healthcare Podcast, I share the how, why and whats behind continuity plans. I share some of the main areas to think about when writin...

Another slightly different episode today, where I bring you insights into my work with Primary Care Networks, specifically Newham Central 1 PCN. Before the Coronavirus outbreak, Dr Farzana Hussain and I decided to share a warts-and-all approach to what we are working on at ground level with the Primary Care Networks. This week we talk about mindset and resilience. We are all being tested to the ma...

With the outbreak of Coronavirus having a significant impact on our daily lives, it was difficult not to address the situation and talk about the reality of how it's impacting healthcare, in particular Primary Care Networks. In this solo episode, I share my thoughts and feelings during this uncertainty. I talk about how physical interaction with people is important, how to keep your routine, ways...

This episode is something slightly different. Due to my work with Primary Care Networks as a Network Manager, and Dr Farzana Hussain's role as a Clinical Director at Newham Central 1 PCN, and current reign as GP of the year, we are increasingly being asked: "what is happening at ground level with Primary Care Networks?". This week, Dr Farzana Hussain joins me again on the podcast to share our wart...

Please note: This episode was recorded before Covid-19 impacted the UK. Some of you may have some time on your hands at the moment to get your finances in order and if so, this one is for you.   Get practical advice on your finances from James Gransby, Partner at RSM Accountants. RSM provide a host of services including audit and insurance, legal accountancy, tax and other financial services. Jame...

This is an extra special episode. Not only is it St Patrick's Day and my birthday(!), today is also the five year anniversary of THC Primary Care. I thought this week, I'd share this extra episode on my reflections and lessons learnt from being a business owner and employer for the last five years.   I share how I love working in Primary Care, and that I'm braver and more resilient that I thought...