The Business of Dentistry Podcast

In this episode of The Business of Dentistry Podcast, Les Jones catches up with Chris Barrow, Dental Business Coach, to discuss AI and the way it is shaping businesses and how you can adopt it.  What you’ll hear: The landscape of AI over the next 5 years Different types of AI software for dentistry The use of Open AI software.

In this episode of The Business of Dentistry Podcast, Hazel Dockery is joined by HR and employment law expert Sarah Buxton to discuss the often-overlooked topic of pregnancy and family-related issues in dental practices. What you’ll hear: The legal gaps around miscarriage and IVF Recent legislative changes affecting parental leave and bereavement Advice on how to support your team while staying co...

Nigel Jones catches up with Stephen Henderson, Independent Dental Adviser, to explore what really happens when things go wrong in dentistry. They talk about the pressures dentists face, how the regulatory landscape is changing and what support is out there if it feels too much. What you'll hear: What it's like to be investigated by the GDC and how the process has changed The emotional toll of comp...

Hazel Dockery from Practice Plan catches up with Lisa Bainham, Practice Manager and Chair of ADAM (Association of Dental Administrators and Managers), to hear her advice on how to handle difficult conversations in practice. What you’ll hear: • The importance of giving staff the confidence to handle difficult conversations through training • Ways to take the heat out of a challenging situation • Wh...

Nigel Jones, Director at Practice Plan, is joined by Dr Lauren Harrhy, Principal Dentist and member for Wales on the BDA’s Principal Executive Committee, to discuss the latest proposals for changes to NHS dentistry in Wales and what it means for practices. What you’ll hear: Overview of current dental landscape in Wales and recent updates Centralised patient waiting lists and continuity of care Pos...

Amy Hansford, Regional Support Manager at Practice Plan catches up with Ulrika Skalberg, Dentist and Practice Owner at Teeth on the Heath, to talk about the growth in plan membership at the practice and the benefits. What you’ll hear: How the plan has benefitted the practice How the practice have grown it's plan patients over the years How to get all the team involved The role each team member has...

Hazel Dockery sits down with Gemma Starkey, better known as Miss Social, to dive into the world of TikTok, explore why dental practices should be on the platform, and uncover the most effective ways to create and share content. What you'll hear: Gemmas background in dentistry Why practices should use TikTok Types of content to post Following different accounts and syncing contacts Benefits of TikT...

Nigel Jones, Director at Practice Plan Group, is joined by Andy Acton, Director at Frank Taylor and Associates to talk about some of the challenges of being an independent practice owner and how to make owning a practice more enjoyable and ultimately successful. What you’ll hear: Current challenges of running a dental practice Opportunities for practice owners What does an optimised practice look...

Fern Jackson is joined by Nina Farmer, a dental therapist and nutritionist, to explore the transformative power of nutrition and share practical tips for enhancing overall health. What you’ll hear: How does nutrition affect our overall health Common nutritional deficiencies Preventative measures for maintaining good oral health Simple dietary changes to improve overall health.   For more informati...

Hazel Dockery catches up with Gemma Starkey, otherwise known as Miss Social, to talk about LinkedIn and how to best use the platform. What you’ll hear: Benefits of LinkedIn Building a presence on the platform Producing newsletters Types of content to share and repost How regularly to post. To find out more visit https://www.misssocial.co.uk/  

Nigel Jones, Director at Practice Plan Group, is joined by Mike Blenkharn, Partner and Head of Dental at UNW LLP, to discuss the rising costs for dental practices and improving profitability. What you’ll hear: Impact of latest budget on NHS and private dental practices Impact on staff and recruitment Exit strategies Benchmarking and financial performance Increasing revenue.

Katrina James, Area Manager at Practice Plan, is joined by Louise Anderson, Regional Support Manager at Practice Plan, to look at the current dental landscape in Wales and common issues practices are facing. What you’ll hear: Overview of the current landscape How NHS dentistry operates in Wales Knock on effects of trying to reach targets Recruitment and retention issues Conditions for 6% pay uplif...

Hazel Dockery from Practice Plan is joined by Hannah Burrow and Jay Shah, Founders of Kiroku, to discuss the ethical side of AI and what to consider when implementing it into your business. What you’ll hear: What defines Ai Some of the biggest misconceptions How Ai has improved efficiency or decision making in practice The ethical challenges around Ai How can practices ensure their data practices...

Donna Hall, Regional Support Manager at Practice Plan shares her top tips for attracting new and existing patients to your membership plan. What you’ll hear: How to communicate plan benefits to new and existing patients Common concerns from patients about joining a plan Importance of the patient journey and involving the clinicians. 

Wesleyan Financial Services Regional Manager for Dental, Simon Cosgrove, talks to Chris Nicholson, Regional Support Manager for Practice Plan about the impact of the October 2024 budget and how practices can mitigate rising costs by reviewing their plan fees. This podcast is for information purposes only and does not constitute financial advice. Please bear in mind that advice in relation to inher...

In the second episode of our brand-new series, “In the Loupe”, Nigel Jones, Director at Practice Plan Group sits down with Paul Graham, Managing Director of Medical team at Christie & Co, to discuss the current state of the dental practice sales market. What you’ll hear: Trends over the last few years  Growth in smaller corporate groups Focus on quality of sites rather than quantity The impact...

Hazel Dockery catches up with Gemma Starkey, otherwise known as Miss Social, to talk about Instagram and how to best use the social media platform. What you’ll hear: Introduction to Gemma Benefits of Instagram and its demographics Follow local accounts and attractions Potential pitfalls Different types of content Benefits of having an annual content calendar. To find out more visit https://www.mis...

Hazel Dockery from Practice Plan catches up with Fiona Elwood, Executive Director at the Society of British Dental Nurses, to discuss feeling safe at work and ways to improve psychological safety in practice. What you’ll hear: Overview of Fiona’s career Definition of psychological safety and the benefits How to implement in practice Having a psychological safety champion Consequences of low psycho...

Donna Hall, Regional Support Manager at Practice plan is joined by Jane Mead, Finance Director at Elegant Smiles, to discuss their journey of multiple NHS conversions and the benefits of moving their group of practices to one plan provider. What you’ll hear: Elegant Smiles' conversion journey Transitioning four practices from NHS to private The benefits for the business, team and patients Life in...

Introducing our brand-new series, “In the Loupe.” In this first episode, Nigel Jones, Director at Practice Plan Group sits down with Eddie Crouch, Chair of the BDA, to explore predictions for the future of dentistry in 2025. What you’ll hear: Key milestones for 2025 Workforce problems NHS dentistry tie-in for graduates.  

Hazel Dockery from Practice Plan is joined by John Greenshaw, Owner and Director of Merlin Telecommunications Ltd, to discuss the upcoming changes to UK telecoms systems, how it will impact dental practices and action to take. What you’ll hear: What is the big switch off? Action to take now New opportunities for practices The benefits of the new systems.

In this latest Bodcast, Deborah Bell, Regional Support Manager at Practice Plan, shares an effective questioning technique that many of her practices have found beneficial when communicating and building rapport with patients. What you’ll hear: Importance of asking open questions Different uses in practice Building rapport with patients Patient testimonials.

Les Jones, Creative Director at Practice Plan shares his top tips for boosting creativity at home and in the workplace. What you’ll hear: What is creativity? Stimulate ideas by challenging and alternatives Quantity vs quality Setting stretch goals Creativity in practice Having creative hobbies Benefits of journalling.

Wesleyan Financial Services Specialist Financial Adviser Karen Watson-Brown talks to Monica Pacult about retirement planning for dentists, in particular looking at the option of partial retirement versus retiring, then returning to work and how both options will impact pensions. For more information go to https://www.wesleyan.co.uk. This podcast is for information purposes only and does not consti...

In this latest episode of Bodcast, host Laura Hills from Practice Plan is joined by Hannah Whitworth, Dental Nurse Development Manager, to talk about the diverse career paths available for dental nurses and how to unlock a world of possibilities in the dental industry. What you’ll hear: Hannah’s own journey in dentistry The challenges dental nurses face, particularly the lack of progression opport...