The Business of Dentistry Podcast

In this episode of the In the Loupe podcast, Nigel Jones chats to Simon Thackery, Practice Owner and President of the British Association of Private Dentistry about the changes in dentistry moving into 2026. What you’ll hear: Their thoughts on why the Chancellor has called for an inquiry by the CMA into private dentistry costs Their views on the current dental landscape and the costs associated wi...

In our latest Practice Plan bodcast Laura Hills gets to know more about our newest Regional Support Manager, Kirsty Munn. Kirsty fills us in on her career so far, how she sees her role at Practice Plan and what she hopes to bring to her practices in the coming months.   What you’ll hear: Kirsty’s career before heading into the world of dentistry What attracted her to joining Practice Plan Previous...

In this episode of the In the Loupe podcast, Nigel Jones is joined by Eddie Crouch, chair of the British Dental Association, to discuss all the recent news stories and changes in dentistry heading into 2026 and beyond.   What you’ll hear: Thoughts on the recent UK Autumn Budget The recent headline about the Chancellor calling for an inquiry by the CMA around private dentistry costs The reaction to...

In this episode of The Business of Dentistry podcast, Regional Support Manager, Amy Hansford, sits down with Victoria Vickery, founder of All Star Marketing Club, to discuss all things social media within your dental practice and how vital a tool it can be to communicate and engage with your patients.   What you’ll hear: Key objectives dental practices should aim for with their social media presen...

In this episode of The Business of Dentistry podcast, Area Manager, Katrina James, sits down with Regional Support Manager, Louise Anderson, to discuss the current dental landscape in Wales and navigating the NHS contract changes in Wales heading into 2026. What you’ll hear: Their initial reaction to the changes The biggest impacts on day-to-day working under this new contract How Practice Plan ca...

In this episode of The Business of Dentistry podcast, Dental Business Coach, Michael Bentley, chats to Hazel Dockery about the power of a dental treatment coordinator (TCO) and how the role can really benefit a dental practice. What you’ll hear:   How Michael started out in dentistry   How valuable a TCO can be   How practices without a TCO are missing out.

In this episode of the 'In the Loupe' podcast, host Nigel Jones reflects on the recent UK Autumn Budget and the Chancellor’s calls for a CMA investigation. What you’ll hear: How the UK Autumn budget could affect dentistry Recent news around the Chancellor calling for an inquiry by the CMA around private dentistry costs What all this could mean for dentistry in the coming months.

In this episode of The Business of Dentistry podcast, Principal Dentist and Co-owner at Duston Dental Practice, Andrew Lamb sits down and speaks to us about his journey from NHS dentistry to becoming a private practice.  What you’ll hear: How Covid became a massive game changer for the practice 2 years on from converting - how life has changed Advice for anyone who is considering the move to priva...

In this episode of The Business of Dentistry Podcast, three years post-conversion, Ant Davies, Principal Dentist and Owner of Belvedere Dental Practice and Nook Street Dental, chats to Hazel Dockery about life as a fully private dentist and how he became an ‘accidental’ group owner. What you’ll hear: How he came to the decision to leave the NHS How treatments have changed since going private What...

In this episode of The Business of Dentistry podcast, Special care Dental Nurse, Lisa Andrews Davies, chats to Hazel Dockery about the online resource ( adhdoralhealth.my.canva.site) she has developed to help dental professionals and parents of children newly diagnosed with ADHD and Autism. What you’ll hear: What motivated Lisa Some advice for parents of children whose appetite is affected by medi...

Nigel Jones is joined by Shaz Memon, Founder of Digimax Dental, a highly rated dental marketing agency. The business leader, designer, award-winning digital and dental marketing expert and author of Instagram for Dentists, talking all things marketing in the dental landscape.     What you'll hear:   His journey into marketing and eventually specialising in Dentistry   Thoughts on the Dental Indust...

Nigel Jones is joined by Paul Graham, Managing Director of Medical at Christie & Co, to explore the current dental practice market and delve into insights from Christie & Co’s latest annual market review report. What you'll hear: The current practice market landscape The key points that came from the annual marketing review report The current landscape of NHS dentistry Tips for when the ti...

In this episode of The Business of Dentistry Podcast, Patient Care Coordinator Chloe Anderson chats to Regional Support Manager Donna Hall about her role and how it really benefits the dental practice and patients.  What you’ll hear: How the role of a patient care/ treatment coordinator works within the practice Working alongside clinicians within the dental practice Advice for practices consideri...

In this episode of The Business of Dentistry Podcast, Donna Hall chats with dental leadership and culture consultant Mark Topley, Chair of the charity Gold for Kids, to explore the organisation's mission and impact. With precious metals discarded every day in dental practices, Gold for Kids is a not for profit organisation which melts down unwanted metals and donates the funds to trusted UK charit...

In this episode of The Business of Dentistry Podcast, dental nurse, academic, mentor and educator Fiona Ellwood , chats to Hazel Dockery about her multi-faceted squiggly career. What you’ll hear: What is a squiggly career The benefits of a squiggly career How Fiona first stepped off the straight and narrow career path How to go about ensuring your career is squiggly

Nigel Jones is joined by Mike Blenkharn, partner and Head of Dental at UNW LLP, who has over 10 years experience working with dental professionals. During their conversation they discuss exit strategies and how early on you need to consider them. What you'll hear: Best time to consider your exit strategy Getting the structure right on day one Tax planning Timeline for selling a practice How dental...

In this episode of The Business of Dentistry Podcast, Les Jones catches up with Manish Chitnis, Principal and Practice Owner at Dental Concepts to discuss his transition from leaving the NHS into a transition to fully private.  What you’ll hear: Lessons learnt from previous NHS transformations Understanding from patients during the transition Support from Practice Plan Regional Support Managers Ad...

Nigel Jones is joined by Shaenna Loughnane, Chief Executive at Bridge2Aid for an insightful conversation around working closely with the Tanzanian Dental Association and Ministry of Health Chief Dental Officer in Tanzania focusing on capacity building with the Dental therapists and opportunities for people to help out with 1-2 week outreach programmes. What you'll hear: Training dental therapists...

In this episode of The Business of Dentistry Podcast, Katrina James catches up with Michelle Hardy, Sales Support Manager at Practice Plan, to discuss NHS conversions and examples of successful conversions she has seen during her time at the business.  What you’ll hear: NHS conversion transformations Highlighting the process of a conversion Best ways to talk with an expert for guidance.

In this episode, Specialist Financial Advisor, Richard Ollive, and Donna Hall, Regional Support Manager for Practice Plan, talk about how they work together to support dental practices. From financial advice to hands-on plan support, they share how their partnership helps dentists and practices to feel more confident, supported and ready for whatever comes next.   This podcast is for information p...

In this episode of the 'In the Loupe' podcast, host Nigel Jones discusses the recent NHS England announcements. What you’ll hear: 10-year plan for the NHS in England including dentistry Publication of the consultation on changes to the current contract for dentists in England Latest instalments in the hearings from the Health and Social Care committee.

In this episode of The Business of Dentistry Podcast, Regional Support Manager Donna Hall is joined by Online Fitness Coach and Dentist Rohan Verma to discuss improving your physical and mental wellbeing. What you’ll hear: Transition from dentist to fitness coach Hints to improve your lifestyle Eating tips to gain that extra energy boost each day.

In this episode of The Business of Dentistry Podcast, Donna Hall is joined by HR and employment law expert Sarah Buxton to discuss contractual staff benefits. What you’ll hear: Mandatory staff benefits and optional benefits Creating the right staff benefit plan Advice on how to advertise these benefits for future staff.

Nigel Jones is joined by John Gibson for a powerful conversation on mental health in dentistry, exploring burnout and regulation pressures. John advocates for a shift towards a “community of kindness” - sharing practical, compassionate ideas to restore empathy across the profession. What you'll hear: How burnout is impacting the dental industry A 'community of brokenness' is forming How fear of co...

In this podcast, we explore why every dentist in a partnership - or considering one - should take a close look at their partnership agreement. We break down what these agreements should cover, why regular reviews are essential, and the serious legal and financial risks of outdated or vague terms. We’ll cover: What a dental partnership agreement should include Common pitfalls and how to avoid them