The Biz Body Podcast

Deliver the experience by upgrading yours.

You work with people that want to feel better. Plus, clients don’t come in if they hurt. What if they came in knowing that they feel better BECAUSE they came in? This is the list of skills that have made the biggest impact in lasting results. Ignore them to your own peril.

Every have a client that will not do what you ask? Even when you think you’ve nailed it, nothing changes. I had that same problem, and these questions are the solution. Great questions create great solutions.

Do you hate marketing? I did. Mostly because I didn’t know what it could be. Make it easier on yourself, and check out this episode.

Have you ever had a client ask you a question that you regretted answering? How about when you answered the question and your relationship changed for the worse. This is how you answer those difficult questions.

Ever have someone come in 30 min late for a consultation? What do you do? Listen to some strategies that help you connect with your clients to manage expectations. Enjoy

Have you ever had a mental shift? It can define your practice. So how are you going to recognize it? More importantly, how are you going to utilize it?

What happens when your client walks in the door? What about your process? How does that process relate to your results?  Maybe, it even affects your professional relationships.  You know....how people see you.     This is front line talk with two trainers that work with unhealthy populations.  Actually, these are two trainers that people go to when the prospect has all but given up on exercise.  ...

Ever wonder why some gyms kill it? They have their practice dialed in. The process is smooth. A well tuned business is like good acting. You don’t notice it until it’s bad. So take the responsibility and build it better.

Ever stress out about how your week is too packed, only to have it fall apart?   No shows, cancelations, and the weekly "major problem' that needs fixing.   This week, Mel and Keith talk about how to solidify your schedule. When you schedule is solid, you giver yourself time to grow.  Time for creating a better practice.  Time for improving the experience you would like your clients to have.     H...

Blindspots are everywhere. This episode is all about how to recognize them, and what to do about them.   The more you know about your own biases, the faster you make better decisions.  

Did you ever take your time getting back to someone? If yes…… RRRRRRRRRRR. Wrong answer. Speed kills. Use it to help your practice thrive with these five strategies.

Do you deliver? I mean, really deliver. Do you go universal and beyond to get the job done? Do you know what job you need to get done? Listen to this quick two minutes to gain a whole new perspective on your practice.

Have you ever wondered how trainers come up with how much they charge? Most have done it the way that pigeon holes them. Don’t be that trainer!! Check out how to do it differently to deliver a better experience and keep people coming back for more.

If you work with clients where exercise selection is of grave importance, then this is a great episode for you.  When every rep counts, then the components of the individual and the exercise can make the perfect fit.   Mel and Keith talk about strategic questioning, framing, and mechanics to fit the exercise to the individual.   If you want to step up your training game, start asking what your cli...

These are big roadblocks for practitioners. Don’t let them get in your way.

If you don’t know where pain comes from, you are at a disadvantage. Guess what, most people don’t have any idea and they say they treat pain. If you learn about pains origins, you may help people feel amazing because you understand how sensations may work. Reading List Titles: Why Zebras Don’t Get Ulcers Explain Pain Pain and Perception The Brain that Changes Itself The Sensitive Nervous System Ph...

This could mean the difference between a great day or a-fib. If you value your clients’ health, it doesn’t make sense to skip this step in your intake process.

You are in the business of improving health. Knowing what matters, when, and for what situation is a big deal. Your system defines your results. Use these three strategies to upgrade fast.

If you work with unhealthy people that want to feel better, use these simple tools for baselines and angles that can change lives.

The frame of your relationship with your client is more important than you think. What do they want, and how can you deliver it to them? Set your plan with your knowledge of mechanics, physiology, pathology, and recovery to deliver. Then, ASK YOUR CLIENT ABOUT WHAT THEY EXPERIENCED!!! It may not be what you thought.

After listening to your clients, make changes. Understand their needs before they do. See how associations can make a difference. Establish the right frame for making better decisions around your client’s future. See what happens.

Ever think that you have connected with a client or prospective client. Only to realize shortly after that is not the case. They show up late. They don’t listen to you. They don’t follow through. What if that could be different by doing something different when you first meet them? Once a professional relationship begins, it is difficult to reset. Do this to help set things in the right direction....

I made this mistake only a couple days ago and it might have cost me a professional relationship. Be better than me. Connect with your clients. Listen to them. Build questions around their needs. Then you can create a plan in their image. A plan they will actually do.

Focusing on the right things? I think we all are trying to do better.  Especially when we want to do the best for our clients and ourselves.   A win win.   This episode is full of strategies to help you do just that. How to take wins in stride. Schedule the right stuff first.   Know what helps, and what hurts.   Thanks for listening.