Mark Riddell (m3 Networks)

Techcess: embracing technology and IT support for success in your business

News EN ↓ 198 episodes

This is the Techcess technology and IT support podcast, where we unravel today's pressing tech dilemmas facing businesses. From cybersecurity threats to the big switch-off impacting the UK, join us weekly as we dissect complex tech topics, making them digestible for every business owner. Stay ahead of the curve with insights from industry experts, riveting discussions, and a sprinkle of tech humor. Follow the show now and equip your business with the tech knowledge it craves! New episodes are released every Wednesday.

Author

Mark Riddell (m3 Networks)

Category

News

Podcast website

techcesspodcast.com

Latest episode

Jan 3, 2024

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Episodes

Is working from home really good for your business? 07.08.2022

Is working from home really good for business? This bonus episode explores the negative aspects of your team working remotely! We explain why you might want to rethink your plans to move to working from home operations on a permanent basis! We've probably all experienced working from home in some way over the past couple of years. For some businesses it's now become the new normal. But is it all i...

Business Beats Cancer: Dundee man continues his late wife's campaign 03.08.2022

We're helping our friend and his business beat cancer mark from m3 Networks and Les Johnson chat about continuing the fight started by his late wife Who's Les Johnson and why is he featuring on this episode of the "Techcess" technology podcast? Les Johnson is a remarkable human being. And we're not just saying that because he's done some magnificent design work for us here at m3 Networks. Les has...

What does the global chip crisis mean for your business? 31.07.2022

How will this global chip crisis impact on your business? This bonus episode explains how the global chip crisis could impact on your business! We aim to bring you up to speed on what's causing the global chip crisis and what it could mean for you and your business! For the past couple of years, the tech world has been struggling with a huge shortage of chips. But it’s not just tech businesses tha...

Start planning to replace your Windows Server 2012 now! 27.07.2022

Is it time you thought about replacing your windows server 2012?  mark from m3 Networks talks us through why we might need to give our trusty old reliable operating system some consideration!   If you're still using Windows Server 2012 (a lot of people are!) then you need to listen to this episode...  Windows Server 2012 has been around for a while (not quite ten years) and it's now becoming offic...

Are your remote employees fully IT security protected? 24.07.2022

Are your remote staff fully IT security protected? This content contains some worrying stats about IT security within remote systems! This bonus episode will enlighten you on why you might need to do more to protect your business operations! Do you have staff located in places separately from your main operations? This could cause big problems for your business if something goes wrong. And when it...

Big Data Security Challenges? Avoid them by taking the Techcess 57 Minute Data Security Challenge! 20.07.2022

Are you brave enough to take the techcess 57 minute data security challenge?  mark from m3 Networks talks us through how easy it is to breach your IT network - and offers a free solution!   This might prove to be the most important episode of Techcess that you ever listen to. Mostly because it could lead to you having the knowledge you need to decide to save your business.  If you're working with...

Employees going rogue with IT security 17.07.2022

Are your employees going rogue over their online access? They could be compromising your wider IT security! This bonus episode is all about the danger of allowing your staff full control!  Do your staff do their own thing when it comes to the software and apps they're using and installing inside your business network? You probably don't realise it, but they're putting your business and its IT secu...

Commodore 64 computer memories (Meet Mark and learn the origin story of m3 Networks) 13.07.2022

the m3 networks origin story - tinkering with a commodore 64 computer  Listen as mark from m3 Networks tells us the story of how m3 networks (and techcess!) came to be   We're about to take you on a retro journey in this episode. We'll learn all about a young  Mark Riddell and how he and the rest of the m3 Networks crew ( Techcess team) originated. So, as you've hopefully already learned about us,...

Microsoft is retiring "Microsoft Azure Face AI" 10.07.2022

Have you used Microsoft Azure face AI?  It's being retired. This bonus episode is to inform you of the upcoming retirement of Microsoft Azure, their face AI software!  Have you dabbled with Microsoft Azure's facial recognition software? Facial recognition is an increasingly popular form of biometric authentication that can be embedded into apps with little machine learning expertise. The features...

"2022 Cyberthreat Defense Report" Is Out - Techcess talks you through all the IT insights 06.07.2022

The "2022 cyberthreat defence" report is out! Listen as mark from m3 Networks talks us through it!   We love bringing you deep-dive insight into technology and its impact on business. This episode is no exception, as our own Mark Riddell and the Techcess team talk us through the insights contained in the 2022 Cyberthreat Defense Report. This is a report that has been produced by the Cyber Edge Gro...

Spam email is still wasting your staff's time 03.07.2022

Do you still get regular spam email?  Not surprised. It's still wasting several hours per year of company time. This bonus episode is to inform you of the continuing issue of spam email and offer a solution!  There are some pretty incredible stats shared in this bonus episode regarding the numbers of hours of wasted time most companies are enduring because of spam! In this Techcess Tech Update bon...

Seven benefits of using technology for recording business phone calls coming in to your small or medium sized company 29.06.2022

The benefits of recording business phone calls coming in to your small or medium sized business are huge! Here are just a few of them! We've done it again. Our own Mark Riddell and the Techcess team have popped together an insights-loaded episode all about the benefits of having a system for recording business phone calls that are coming in to your office or network! (Check out the transcript belo...

(VIDEO TRAILER) 7 benefits of recording business phone calls 29.06.2022

The benefits of recording business phone calls coming in to your small or medium sized business are huge! And we list just a few of them! Tomorrow's episode of Techcess we'll be talking you through the reasons you might want to consider recording business phone calls coming in to your offices. Want to get more 'Techcess' in your business? Book a free chat with Mark ! Get more valuable technology i...

Microsoft Windows 11 privacy auditing 26.06.2022

Worried about the privacy of your windows 11 machine?  We've got some good news for you in today's Techcess Tech Update. This bonus episode is to inform you of the updates being made to Microsoft's Windows 11's privacy settings!  Let's face it, we're all worried about our mobile technology security, and usually the operating systems have a solution for this. But what about your PC?  Well good news...

Microsoft Windows 11 privacy auditing 26.06.2022

Worried about the privacy of your windows 11 machine?  We've got some good news for you in today's Techcess Tech Update. This bonus episode is to inform you of the updates being made to Microsoft's Windows 11's privacy settings!  Let's face it, we're all worried about our mobile technology security, and usually the operating systems have a solution for this. But what about your PC?  Well good news...

Cloud migration strategy (the Techcess and m3 Networks way) 22.06.2022

Is it time to get started with your cloud migration strategy? Well, you'll soon know, as Mark Riddell and the Techcess team are here to talk you through the benefits and risks of a cloud migration strategy for your business! (Scroll to get your free Cloud Migration Strategy checklist!) Click this is you're hard of hearing and want to just download and read the episode as a PDF Every business will...

Google is working around the clock to remove all that annoying notification spam from your inbox (VIDEO version) 19.06.2022

Do you suffer from all those annoying notification spam emails from websites?  We've got some good news for you in today's Techcess Tech Update. This bonus episode is to inform you of the work that's being done by Google behind the scenes!  At m3 Networks we really feel for our customers present and future when it comes to those annoying emails that keep turning up in your inbox. These are emails...

Google is working around the clock to remove all that annoying notification spam from your inbox 19.06.2022

Do you suffer from all those annoying notification spam emails from websites?  We've got some good news for you in today's Techcess Tech Update. This bonus episode is to inform you of the work that's being done by Google behind the scenes!  At m3 Networks we really feel for our customers present and future when it comes to those annoying emails that keep turning up in your inbox. These are emails...

What Every IT Support Company Wishes You Knew About IT 15.06.2022

What Every IT Support Company Wishes You Knew About IT Listen as Mark Riddell and the Techcess team talk you through the IT support 'triangle'!  (Scroll to get your free IT services buyers guide!) Click this is you're hard of hearing and want to just download and read the episode as a PDF There are things IT support companies like ours wish you already knew As a business decision maker, you're for...

What Every IT Support Company Wishes You Knew About IT (Episode promo - publishing tomorrow) 14.06.2022

What every IT support company wishes you knew about IT You don't know what you don't know. But after this episode, you will know a bit more... Tomorrow's episode of Techcess we'll be talking you through some of the things we'd love our potential customers to be aware of before we even begin to work with them. We'll be discussing 'bedroom warriors' and the risk of working with them for your company...

The three most common cyber security mistakes businesses like yours are making (VIDEO version) 12.06.2022

are you making one of these three most common cyber security mistakes made by businesses like yours?  There are a lot of pitfalls to be found when managing your IT and cyber security. This bonus episode is intended to help you understand the three main ones, so that you can avoid them!  During our time running our busy and fast moving IT support company m3 Networks, we've seen it all. Every kind o...

The three most common cyber security mistakes businesses like yours are making 12.06.2022

are you making one of these three most common cyber security mistakes made by businesses like yours?  There are a lot of pitfalls to be found when managing your IT and cyber security. This bonus episode is intended to help you understand the three main ones, so that you can avoid them!  During our time running our busy and fast moving IT support company m3 Networks, we've seen it all. Every kind o...

IT transformation and the major impact that an effective digital strategy could have on your business! 08.06.2022

Could your business benefit from an IT transformation? Mark Riddell and the Techcess team are here to guide you through everything you need to know to get started with IT transformation!  (Scroll to get your free Digital IT transformation guide!) Click this is you're hard of hearing and want to just download and read the episode as a PDF What is IT transformation? Businesses are always looking for...

Digital IT transformation (Episode promo - publishing tomorrow) 07.06.2022

How can your business benefit from digital IT transformation? Some businesses can't survive without embracing IT transformation. Tomorrow's episode of Techcess will explore major household brands who have implemented digital IT transformation in the past. And what we can learn from them! We study Netflix, Lego and Kodak. Make sure you're following the podcast in your favourite app to ensure you do...

Ransomware attack survey: listen to learn how many business owners say they'd pay the ransom 05.06.2022

Would you pay hackers the fee to release your system from a ransomware attack?  When a business falls foul of a ransomware attack, the official advice is to not pay it. But would you? We reveal the results of a survey on ransomware attacks. This bonus episode will help you get better prepared for when it inevitably affects you (if you haven't already taken preventative measures!) As an IT support...

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