Techcess: embracing technology and IT support for success in your business

Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity. In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024. Scroll down to get your free copy of our Buyer's Guide, new for 2024! Is it time to change your IT provider in 2024? Hi and welcome to the Techcess podcast . I'm Mark Riddell...

 Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed! Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity. In today's episode, we're diving into the world of smartphone hacking. Whether you're using the latest iPhone or an Android device, it's important to know the signs that your phone may be hacked and what steps you can...

Solving the #1 Cyber security problem in your business... Welcome to Techcess, the podcast dedicated to helping businesses navigate the world of IT and cyber security.  In today's episode, titled "The Number 1 Problem Your Business Has with Cyber security and why it's not just an IT problem," we're going to reveal the most common issue plaguing businesses. No spoilers yet, but did you know that 57...

Remote work cybersecurity: protecting your business in a changing work environment! (This episode is accompanied by a free guide. Scroll down below to grab it!) With more and more people pitching up their working desk on the kitchen table, it's crucial to address the subject of remote work cybersecurity. Because without a plan in place, protecting your business is going to become near impossible!...

When It's Time to Move On: Signs Your Business Has Outgrown Your IT Provider Welcome to another episode of Techcess, the podcast that helps you figure out the technology opportunities in your business and find the right IT solutions for you. In today's episode, we're covering a topic many businesses grapple with: knowing when it's time to part ways with your current IT provider. We understand just...

Protecting Yourself from AI-Powered Scams - with the help of special guest Joe Rogan In this week's episode, we're taking a look at the rising use of AI in scams and how it can impact our lives and business technology. The inspiration for this episoide is all thanks to our host's falling for a scam involving AI and Joe Rogan's voice. As he recounts his story, we explore the growing sophistication...

The Buyer's Guide: Questions to ask to ensure the best IT support for your business In today's episode, we're taking a meta look at the world of IT support and discussing the important questions you need to ask before selecting a potential new IT supplier. Whether you're a small business looking to upgrade from your local one-person provider or a growing company in need of more robust IT support,...

The Importance of Knowing the Difference: CC vs. BCC in Email Communication In this episode, we're covering a topic that many people overlook but is critical for email security: understanding the difference between CC and BCC. It's astonishing that in 2023, email remains a common target for cyberattacks and data breaches. We'll explore the reasons behind this and share guidance from the Informatio...

How do HR considerations impact on your business when you have staff using technology remotely?  Welcome to another episode of  Techcess podcast. Hi, this is  Mark Riddell and in this week's episode, we'll be discussing the implications you're having to face in terms of HR if you're running a business that uses technology remotely! Getting your head around those hr obligations in this new remote t...

The new 'Y2K' for businesses is coming. Are you prepared for it? Hi, this is Mark Riddell , host of the Techcess podcast. In this week's episode, we'll be discussing a significant event that will impact businesses across the UK – the big switch off of the public switch Telephone Network (PSTN). I'll be breaking down what this switch off means for your business and why it's essential to be prepared...

We're revealing the top 5 industries our 'delightful' cyber criminals love to target! Hi, this is Mark Riddell , host of the Techcess podcast. We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the industries most valuable to attack. If you work in any of them, you'll need to send the episode to your boss to listen to, asap! As...

You know what it's like. Trying to send an email and then you find out - file too large. Argghhhhh! Good news. Microsoft is about to solve this. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems...

Small or medium sized business owner? Oh boy do cyber criminals love you! Hi, this is Mark Riddell , host of the Techcess podcast. It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of cyber criminals. Interestingly, quite the opposite is true. Why cyber criminals love your smaller business We're going to discuss w...

We've all been there. Reaching for our phone where we expect it to be and... oh no. Where is it? That sinking feeling starts to take hold as you realise you've got all your sensitive business data and info on it. Well, the good news is there could be a solution for this around the corner. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episod...

Is your business investing in technology for operations? No? Oh dear. You need to listen! You know me as Mark Riddell , host of the Techcess podcast. But my job is being Managing Director of an IT support company named m3 Networks which is offering a range of managed services. And a large part of that day job is fielding objections from people who think we're just scaremongering them into buying s...

Is it true that the software giant is actually trying to hack you? It's possible! Sort of. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.co...

How blockchain and nfts could revolutionise small business technology! If like me you're a little green around the topic of blockchain and Web3 (web 3.0) then this could be the episode for you! As the host of this technology podcast "Techcess", I,  Mark Riddell , am used to being an expert on the topics we're usually covering, such as cyber security, networking, MFA, and other business technology...

Have you integrated Google Calendar into your workflow?  Then their latest update might be of interest to you. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://ww...

Focusing for success by breaking down big tasks!   In this episode of Techcess, we're talking tech hacks for those who struggle with productivity thanks to an unfocused mind. We're directly addressing a common struggle that many of us face when it comes to maintaining focus. As the host of Techcess, I, Mark Riddell , share my own personal challenges with focus and how it affects my productivity. F...

Unless you've been living under the sea for over a year, you'll be aware of AI tools like ChatGPT and Google Bard. But have you been fully leveraging them to grow your business? We're going to share some ideas for how you can do so. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business...

Beyond Free Trials: Choosing the Right CRM Software and Planning for the Future!  In this episode of Techcess, I'm joined by Zoho software expert Leigh Partin , from " Work Grow ", who will talk us through how we can get our CRM systems nailed for business growth and success.  Psssst! Click this for your free 30 day trial of the Zoho One software, on Leigh!   Leigh's journey began when he left sch...

Are you aware that the rise in global VPN usage has skyrocketed? The reasons are clear as day: Virtual Private Networks offer increased security, anonymity, and allow access to geo-restricted content online. But here’s the million-dollar question: Are all VPNs created equal? Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering e...

Email Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses.  Part one of our story followed a character named David who made a very alarming discovery when a supplier contacted him over an unpaid bill... Ensure you listen to that part...

It’ll come as no surprise, but  Microsoft  has yet more exciting news for us. Sometimes we wonder if they allow their employees to sleep! Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check...

Transforming Lives through Fundraising with Alzheimer's Research UK In a world full of uncertainties, one man's life took an unexpected turn, forever changing his purpose. Little did Chris Bane know that his mum’s devastating diagnosis would ignite a flame within him, propelling him towards a mission of hope. His journey, fuelled by this personal connection to a charity’s mission, has led him to t...