Techcess: embracing technology and IT support for success in your business

The nasty new type of email phishing attack - how to avoid becoming a victim! There's a new type of phishing attack putting UK and global businesses under threat!  Click this is you're hard of hearing and want to just download and read the episode as a PDF   Have you heard of the new type of phishing attack that's targeting UK businesses? At m3 Networks we're always urging our customers and member...

Want to know 3 quick and easy tips for upgrading your video calls?  You don't have to invest in a high end video studio to make significant improvements to your video calls! This bonus episode will help you get better results next time you're on Teams or Zoom! We're an IT support company, so we're always on video calls.  And we've seen everything when it comes to cameras and video call quality. Th...

How Scotland's national children's charity uses technology Senior Fundraiser Amy Anderson at Children 1st explains the impact technology has on the Scottish charity! As a business, m3 Networks is not only about using tech to keep businesses operating at full speed.  A big part of m3's business model is working with charities and helping them to stay connected both with their internal teams and als...

Want all your passwords protected by a pass key?  Here's an interesting new app you might not have thought of using before now! This bonus episode will help you ensure you're better protected against phishing attacks! Those pesky email phishing scammers are getting really clever these days. So sadly the onus is on you to do more to protect yourself. At least there are some handy tools around now t...

Is your tech set-up floating away towards an IT 'waterfall'? Do you and your IT people know exactly what's around the corner or do you feel like you're floating around aimlessly? Click this is you're hard of hearing and want to just download and read the episode as a PDF We say it a lot but it is true. You don't know what you don't know. And sometimes even when you do know, you don't always believ...

Microsoft Teams is getting an update  Here are three feature updates you need to know about in the latest version of Microsoft's answer to Zoom! This bonus episode will help you ensure you're ready to rock your next Teams call! Whenever Zoom updates its video call software, news travels fast. Not only do their updates get huge press coverage, but so many people are using it on a daily basis, that...

Are you less than satisfied with your current IT provider? Does the idea of parting ways with them fill you with dread because you're worried your IT will fall apart when you do? We've been circling around something of a theme with the Techcess technology podcast recently; how to ensure you're getting the best from your IT partner. It might be something to do with the face we've just published our...

Microsoft's going the extra mile with password security Their browser will now feature some additional password security. But should you trust it?... Do you just blindly trust the 'remember this password' option on your browsers? You might want to listen to this bonus episode. The first of our Techcess Tech Update bonus podcast episodes!  

Here's why you should be sceptical of all I.T. support companies There's a lot of risk attached to hiring your I.T. support provider. Let us help you navigate the search! Are you shopping around for a new IT partner to help you with the technology in your business? You need to listen to this episode of the Techcess technology podcast before you sign anything! Click this is you're hard of hearing a...

What are you doing to keep your I.T. protected while your staff are based remotely? There's a lot to consider now in this new normal of day to day working! If you're currently running a business that's working remotely, you need to listen to this episode of the Techcess technology podcast! Click this is you're hard of hearing and want to just download and read the episode as a PDF How do you keep...

You may well have a business plan, but do you have an i. T. strategy? The I.T. strategy can be just as important as the business plan for a lot of companies! You'd best listen to this episode of the "Techcess" technology podcast to learn more about the importance of a good strategy around your technology! Click this is you're hard of hearing and want to just download and read the episode as a PDF...

Windows 11 is available for all windows-based pcs But should you rush in and update your operating system? We'd suggest not. You'd best listen to this episode of the "Techcess" technology podcast to learn why not! What does Windows 11 bring to the (office) table? Windows 11 is the latest operating system available from Microsoft . It offers a range of new features and improvements over Windows 10,...

Scary! New phishing dangers being posed to us by Russian 'Conti' hackers! Do you have a spare half a million pounds to escape from a ransomware attack? If not, you'd best listen to this episode of "Techcess"! Want to read a transcript of this episode? Click this link; http://traffic.libsyn.com/techcess/Techess_35_Scary_Russian_Conti_Hackers_transcript.pdf What is 'Conti'? Since the beginning of th...

A scary horror story about a business email hijack incident Although we're offering a disclaimer that this is a scary horror story, it is a dramatic reconstruction of a very real email hijacking and hacking incident that m3 Networks have assisted with the repair from. Prefer to read a transcript of the episode? Click here . Email hijacking is a scary thing. It can happen to anyone. And it often go...

Are you using a password manager in your business? You probably should think about signing up for a password manager if your business is logged into several different apps and websites! Prefer to read a transcript of the episode? Click here . If you're like most business owners, you have a lot of passwords to keep track of. You probably also worry about the possibility of hackers getting into your...

Are the huge changes that are coming to the automotive repair industry's legislation bad news for the industry?  And how will they impact on motor vehicle block exemption regulation (MVBER)? Prefer reading to listening? You can download the full episode transcript, here: What's happening in the automotive repair industry? The automotive repair industry is about to see some massive changes in the l...

NCSC Cyber Essentials guidance amid russia invasion National Cyber Security Centre official advice for proactive measures in light of Russia-Ukraine conflict Is your I.T. and cyber security set up able and ready to tackle any cross-fire from the conflict? Prefer reading to listening? You can download the full episode transcript, here: http://traffic.libsyn.com/techcess/Techcess_NCSC_Cyber_Essentia...

SHOULD YOU CHANGE IT BUSINESS PARTNER? Current m3 Networks customer Cheryl Brunton shares her experience of doing just that!  Listen to learn what it was like for a client to switch over to m3 Networks from another supplier!  Our previous advice for shopping around, and achieving Techcess! If you listened to the previous episode of Techcess , you'd have heard us explaining why it was worth conside...

10 REASONS WHY BUSINESS OWNERS SWITCH IT BUSINESS PARTNER "IT Services Buyers Guide for 2022" preview Is your IT support services partner letting you down?  Prefer reading to listening? You can download the full episode transcript, here: http://traffic.libsyn.com/techcess/Techcess_Reasons_Switch_IT_Support_Partner.pdf Our advice for shopping around, and achieving Techcess! Are you happy with your...

Your website homepage isn't 'About' you - so listen to this episode to learn about all the required changes! Are your website's home page and about page ready for Techcess On this episode of Techcess, m3 Networks Managing Director Mark Riddell talks all things website design and conversion rates with digital expert David Dwyer from Inspire Digital Agency. No spoilers, but one of the main takeaways...

Cyber Essentials Standard - all the changes! m3 Networks Managing Director Mark Riddell talks you through what's new in Cyber Essentials Standard, and how the changes will impact on you and your business! Prefer reading? Click here if you want a full transcript of the episode! What is happening with Cyber Essentials Standard? More and more businesses are using Cyber Essentials Standard as part of...

m3's MD learns more about M.D. This episode features m3 Networks Managing Director Mark Riddell learning more about what Muscular Dystrophy is and how businesses can help the charity's work. What is Muscular Dystrophy and why are we talking about it on Techcess? This is a question that will be answered in full on the episode. Bottom line, we like to support good causes at m3 Networks. This quarter...

How much cost have you put on a cyber-attack on your business? This episode is the one you need to listen to if you've not yet calculated the monetary cost of a cyber-attack on your company! Transcript If you prefer reading to listening, you can get the full transcript of the episode here . (Naked link at the bottom) What is your cyber risk worth to you? This is a question that not many business o...

Get ready - Microsoft 365 prices are increasing! Everything you need to know about the impending change! (If you prefer to read this episode's contents, scroll for the full transcript!) In a couple of months, Microsoft 365 will be making the latest change to the pricing model. It falls under the 'new customer experience' from Microsoft which aims to simplify billing and pricing. In this episode of...

Learn how to upgrade your email signatures! And 'automagically' replace the 'sent from my iPhone' text whenever you send an email from your phone! Have you ever had a bad email with a terrible email signature? Right. So you'll remember how much you cringed when you saw that. Now imagine that someone else is having exactly the same experience, and you don't even know it. It's very possible they cou...