Techcess: embracing technology and IT support for success in your business

How are you managing your passwords within your business? mark from m3 Networks explains everything you need to know about passwords Are you using a password manager? If not, time to listen to this episode... One of the most important issues when it comes to managing passwords in a business is creating and enforcing a password policy. This policy should require employees to create strong passwords...

Are you ready for windows 12? This bonus episode brings us an exciting update on the next big OS from Microsoft   While Windows 11 is only just celebrating its first birthday, we’re already hearing our first rumours about what Windows 12 will have in store. There’s no rush for the time being – we won’t see this new operating system until the back end of 2024 – but we love to be ready for what’s co...

When did you last check your office 365 licenses? mark from m3 Networks explains that you might be overpaying for licenses that you don't even need! If you're unsure, Mark is here to enlighten you on all things Office 365 licensing... In case you didn't already know... (where have you been living?!) Office 365 is a subscription-based office software suite from Microsoft. It includes the applicatio...

Be careful when using Microsoft Teams to share sensitive data This bonus episode brings you a helpful caution around using Microsoft Teams   Microsoft Teams has fast become one of THE most useful business tools for the way we work today. No matter where your people work from, they can communicate and collaborate quickly and reliably. But this remote way of working can also open the door to some MA...

Ever wonder what happened to Saints star danny griffin? mark from m3 Networks chats to him and francis smith (Chief executive) from saints in the community Building stronger communities through sport education wellbeing outreach The m3 Networks Chosen Charity intiative If you've been listening to Techcess for a while, you'll know we have our chosen charity partners throughout the year. Every three...

Is that really Zoom you're downloading? This bonus episode brings you a helpful caution around downloading Zoom   When you think about tools for remote working and chatting online, one of the first names in your mind is Zoom. But its popularity has opened the door for cyber criminals. They’re using its name to steal sensitive data. Listen to learn about six sites that are lying to you to steal you...

Are you doing enough to defend and invest? mark from m3 Networks explains how you might be the dream business for cyber criminals to target! These cyber hackers are not kiddies playing around on computers anymore... When it comes to running a business, it can be stressful enough just keeping things ticking over. Throw in the constant threat of a cyber attack toppling things into the mix, and you'v...

Bosses think people do less when working from home This bonus episode brings you some interesting results from a survey conducted by Microsoft Microsoft  has become the leader of productivity over many decades. Can you imagine doing your day to day work without their software? So it’s no surprise the tech giant recently conducted a major new survey into productivity in the workplace – and some of...

Do you run a business? Well, we'd best run you through this guide to phishing then mark from m3 Networks explains everything you need to be aware of with phishing This week we're diving more deeply into phishing! In a recent episode, we talked you through the various types of phishing attacks you need to be aware of. Here's a link to listen if you haven't yet. https://www.techcesspodcast.com/do-yo...

how android 13 will help your business This bonus episode brings great news for your business when it comes to mobiles We all use our phones for a lot more than sending messages and making the occasional call. And that means most of your staff are probably using their personal mobile for work now and then. Everyone does it. The downside of this is it puts your business data at risk. If it can be a...

We're going to tell you the 5 essential iT systems for your business mark from m3 Networks explains the absolute basics Ever wondered what kind of questions a competent and knowledgeable IT support company will ask? Last week we talked you through the question you need to ask to test the level of competency your chosen IT support provider has. Here's a link to listen if you haven't yet. https://ww...

Cloud server dangers This bonus episode brings a stark warning for anyone running a business using a cloud server If your business uses a cloud server, you absolutely need to listen to this episode! If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out...

Want to know a quick and easy way of figuring out your IT provider's competence? mark from m3 Networks explains a simple question you can ask them This one question alone can help you understand whether you're wasting IT budget. There are so many IT service providers out there. But not all of them are the same. At m3 we obviously pride ourselves as being among the best and most professional out th...

USB upgrade coming This bonus episode brings good news if you've got lots of newish USB cables lying around! You're about to get much faster USB speeds using your existing stuff. USB 4 v2.0 is coming. Listen to this tech update to hear what that means for you and your work flow.   If you want to check out our full episodes, covering everything from how to protect your business from a phishing atta...

Need to get your staff set up to work from home efficiently? mark from m3 Networks talks us through some of the best ways to ensure smooth WFH running Changing your business operations to working from home carries some risks It might seem like a great idea at the time, but transferring your business operations to fully working from home carries risks. Even working part time remotely can uncover so...

It's the oldest trick in the book - would your team fall for it? If you're in an office that accepts incoming mail, you need to listen to this bonus episode Cyber criminals have a reputation for constantly coming up with new ways to scam us into handing over login details or sensitive data. And while you might think your team would spot an attempted attack, you could be surprised. We’ve seen a lot...

Want to reduce your cyber insurance premiums? mark from m3 Networks talks us through how to keep the insurers happy and paying out! Did you know, your business is at risk of you losing everything and your insurer not paying out? Your data may seem totally secure right now. After all, you're signed up to Cyber Essentials. I mean, that's what you're paying for, right? Oh dear. We might have some ala...

Malicious browser extensions This bonus episode will hopefully nudge you to check your browser extensions! There are hundreds of thousands of browser extensions designed to help us to save time, be more productive, and personalise our online experience. And while the majority of them do what they’re supposed to, some are not designed to help you at all! As the business owner, you might also look i...

What are the different types of hacking your business can be at risk from? mark from m3 Networks explains the 6 different phishing styles to be aware of in your business Do you know all about phishing vishing and smishing? Phishing, vishing, smishing - all types of cyberattacks that you need to be aware of. You probably already know all about phishing, and if you don't you can check out our other...

Passkeys are on their way to your device soon This bonus episode explains how remembering passwords will hopefully become a thing of the past this year If you find yourself always defaulting to your pets names, you're in luck! Apple (and soon to be others) will save you from yourself! We're all guilty of struggling to come up with the 9,999th password we need for yet another online site or app. An...

The facts about Microsoft office 365 backup mark from m3 Networks explains what you need to know about your responsibilities  Do you know who is responsible for your Microsoft Office 365 backups? Office 365 is a great cloud-based solution for businesses of all sizes. But when it comes to backup and disaster recovery, who is responsible? Is it Microsoft, or is it the customer? In this episode, we'l...

Useful Windows 11 feature coming to windows 10! This bonus episode explains how your paranoia around leaving confidential print outs is a thing of the past! If you print a lot of stuff out, you're gonna love this! Show me anyone who hasn't at some point had a moment of panic when they realise they've left a confidential document in the printer! Job applications, emails you've printed that you shou...

Excellent coverage across your home for less than £150? mark from m3 Networks explains how it can be done, and how he's done it What is this big wi-fi secret? Wi-Fi is a technology that allows devices like laptops, smartphones, and tablets to connect to the internet wirelessly. It creates a network in your home or office using an access point, which is usually a router. You can use Wi-Fi to connec...

Stop and think! This bonus episode explains what you need to do if you get a link from someone! Don't buckle under pressure! Take the time to think sensibly before you click that link! We've all had them.  Those dodgy emails from what looks like our service provider but it's urging us to do something immediately to prevent something bad from happening. In this Techcess Tech Update bonus podcast ep...

SoGEA. So what? mark from m3 Networks talks you through the telecoms changes you need to know What is SoGEA?  Well, that is just one of the many questions Mark from  m3 Networks answers in this episode of the Techcess technology podcast. Here's a quick spoiler - it stands for "Single Order Generic Ethernet Access" If you enjoyed our previous telephony themed episode all about VoIP - (this one:  ht...