Techcess: embracing technology and IT support for success in your business

Another day, another scam. And this is a sneaky one. Cyber criminals are getting smarter. This recent malware threat is unusually smart. It impersonates a highly trusted brand name to get a foot in the door. Targets receive a convincing looking email that appears to come from a widely used e-signature platform. Listen to this latest Tech Update to find out more!   If you want to check out our full...

How can the onboarding process go wrong when you change IT providers?  Mark  from  m3 Networks talks us through the risk you'll be facing when you decide to improve your IT support - and how you can mitigate the risk! What can go wrong when you change IT support provider? Businesses often stick with their IT company despite dissatisfaction due to fear of switching. This fear can sometimes be reali...

How’s the January health kick going? Lots of us take our health seriously – once a year, anyway – and it’s good to spend time thinking about whether you’ve been looking after yourself (and better still, doing something about it). Your doctor would probably like to see you once a year for a health check, just to pick up any small problems and stop them getting worse. It’s exactly the same principle...

How much should you expect to pay for IT support if you're a small business? Mark from m3 Networks shares expertise as a long standing IT support provider, discussing the various pricing models available and the challenges that businesses face when trying to determine the cost of IT support. What does IT support cost for your business? Even if you've got an IT company, you know what it costs from...

It seems that Gen Z and even some Millennial employees are less tech savvy than many employers might expect. It’s an assumption that’s leading to a sense of ‘tech shame’. Younger workers may have grown up using Snapchat, TikTok and Minecraft, but they’re not always equipped with the skills they need to adapt to the workplace. A recent study has found that one in five employees aged 18 to 29 feel j...

Time to think about cloud security! Mark from m3 Networks explains exactly what kind of business uses cloud services and how they should be protecting them. (Spoiler - you are!) How to tell if you're using cloud services There's a fairly easy way to tell if you're using cloud services in your business. You're using a computer that does things outside of the limits of your computer itself. So yes,...

Countless employers still  don’t trust their people  to do their best work unless they’re physically in the office.  But while managers may be struggling to adjust to our new hybrid working world, this perception is a long way from the truth. Listen to this latest Tech Update to find out more!   Full episodes of "Techcess"   If you want to check out our full episodes, covering everything from how...

Great excuse to upgrade your telephony and save money - soon you won't have a choice! Mark from m3 Networks explains what's happening to BT's legacy PSTN network...  Is your office phone system still on the old style copper wire network? Did you know that your telephone handsets might not be the only thing using the old PSTN system that's been around for longer than most of us have! In this episod...

If you're thinking of shopping around for a new IT services provider... Mark from m3 Networks explains how he can help you make sure you choose the right one for your business!  Does your IT services provider suck? Time for a new one. But who? In this episode, Mark will be talking you through what the " 2023 IT Services Buyer's Guide " is. Hopefully you've carried out the free security audit offer...

Do you have Windows based systems in your office? This bonus episode explains why you need to be more vigilent! Windows machines are very common in offices around the world. But with that comes an increased danger of attack. Listen to this latest Tech Update to find out more!   Full episodes of "Techcess"   If you want to check out our full episodes, covering everything from how to protect your bu...

Is your server room a snake's wedding? Mark from m3 Networks explains how you can make your server room less of a snake's wedding! Is your server room an absolute mess? Are you struggling with cluttered and disorganised server rooms? You're not alone. As Mark explains in the episode, the teams at m3 Networks have seen a lot of server rooms that are just as chaotic as yours, if not more so!   What...

Your Office 365 security could be in major danger if your IT company's getting this wrong... Mark from m3 Networks explains how your IT company needs to be on top of one very important security measure with Office 365! Is your IT company putting your Office 365 security at risk? Find out in this episode as we discuss the importance of one particular thing they should be checking to ensure you have...

When can you finally forget your password? This bonus episode brings an update on the continuing campaign to rid us of passwords! Passkeys are set to take over from traditional password to give us a safer, more secure way of logging into our online accounts. That will be a major step forward for online security, and it’s gathering pace quickly with more and more big names adopting the technology....

Do you have many different IT suppliers? mark from m3 Networks explains what the risks are if you consolidate them (and why you should anyway!) This episode is a must-listen for anyone who gets their IT services supplied from lots of different vendors! In today's world where technology is constantly evolving, it's increasingly important to have a reliable source of IT services. With so many differ...

Almost half of people with social media accounts have admitted to falling for shopping scams. This bonus episode brings a festive warning! If members of your team are doing a little last minute Christmas shopping from work, how can you be sure your business is protected? New research shows that a massive 47% of people have clicked on links hoping to get a great deal, and instead ended up giving fi...

The grace period is coming to an end - Cyber essentials certification will soon mean Multi-FActor authentication is a must! mark from m3 Networks explains why you need to think about how prepared you are for the change over! The grace period for cyber essentials certification is coming to an end! Listen to learn how you can be ready!  You've had your grace period. And the big updates to Cyber Esse...

Is teams about to be unseated as the business suite master? This bonus episode brings us up to date on this potential update to Zoom!   You think  Zoom , you think video calls. For millions around the world, it’s a tool they rely on at work every day. But for productivity, collaboration and workplace integration (as well as video calls), it’s  Microsoft Teams  that’s leading the way. But for how m...

Have you planned your next major IT purchases yet? mark from m3 Networks explains why now is the perfect time for you to think about kitting out your IT  You've got a bit of time left to take advantage of a major saving through your tax liability - but you've got to be quick!  It's not every day the government pressures you to treat yourself to a new toy. So the fact they're asking you to do so no...

The latest dangerous online scam will not leave you feeling like you're on cloud9! This bonus episode brings us up to date on the latest scam!   We go to a lot of effort working to protect our clients from online security threats. These could come in the form of key loggers that record you as you enter your login information, or DDoS  (Distributed Denial of Service) attacks, which overwhelm a serv...

Do you know where your biggest security leaks are? mark from m3 Networks explains how your biggest one could be drawing a wage... from you! Have you addressed the biggest security leaks in your business? Someone working for you right now is also working alongside some of the world's most successful cybercriminals. Yep, we know. It's hard to believe that. Who could it be? Your team is lovely. None...

Are you losing hours each week setting up video calls? This bonus episode brings us more info on how to get some of our time back!   You could be losing a full-time working week for every member of your team, thanks to the hassle of setting up video calls. Video conferencing  has revolutionised team meetings, and saves a huge amount of travel time. But we’re still not getting the full benefit from...

Want your systems to talk to eachother? mark from m3 Networks explains how you can get your IT software to sing in harmony! Do you use integrations in your business? If you're not using automations and integrations in your business, now's the time to start. There are lots of tools that can do this job for you, but our favourite here at m3 Networks is Zapier. With Zapier, you can remove around 40%...

Are you risking everything in your business by using dodgy software? This bonus episode brings us a stark warning about using 'warez' in your business   A huge number of small and medium-sized businesses would consider using pirated software to try and save money. A new study has revealed a surprising number of businesses willing to  break the law  to save costs. Our advice? Think twice before you...

Need to get faster wifi in your office? mark from m3 Networks explains everything you need to know about juicing up your internet signals Do you rely on Wi-Fi signals for your business operations? Let's be honest about it, without good Wi-Fi, we don't have the first hope of things running smoothly in our businesses. And that's why it's super important to ensure your Wi-Fi connections are super sol...

Are you using avatars on your Microsoft Teams calls? This bonus episode brings us some ideas for 'shaking up' video calls   Do you inwardly (or outwardly) groan at the thought of yet another video call? They’re now a normal part of our working lives, but it doesn’t make them any more exciting. Good news: Microsoft is introducing Metaverse-style avatars, called Mesh avatars, to Teams....   Full epi...