Liam Brennan

Subscription Box Answers

Business EN ↓ 183 episodes

Welcome to Subscription Box Answers, the podcast for anyone looking to start or scale a successful subscription box business. I'm Liam Brennan, co-founder of BusterBox, a dog subscription box company that we started in a spare bedroom back in 2016.  Since then, we've grown to thousands of subscribers and over $13 million in sales, and along the way, I've learned a ton about what it takes to make a subscription box business thrive. In this no-nonsense podcast, I'll be sharing all of my proven tips and strategies for building a successful subscription box business, from sourcing products to mark...

Author

Liam Brennan

Category

Business

Podcast website

www.buzzsprout.com

Latest episode

Jul 6, 2026

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Episodes

The Future Of Subscription Boxes + A.I (With Stefan Pretty) 21.07.2025

On this episode of Subscription Box Answers, I'm chatting with Stefan Pretty, the CEO of Subbly, about the future of Subscription Boxes and AI. A couple of weeks ago, the Subbly team demoed their brand new Agentic Builder,  an incredibly impressive piece of technology that uses AI to build high-converting subscription websites with ease. It basically removes the biggest barrier to launching:...

How To Quickly Add MRR With Post Purchase Upsells! 14.07.2025

On today’s episode of Subscription Box Answers, I’m sharing a simple way to add extra MRR and make more money from your existing customers — using post-purchase upsells. It’s a small tweak that can make a big difference to your bottom line… and help the finances of your subscription box business work so much better. Got a question you want answered on the show? Head over to www. SubscriptionBoxAns...

Open or Closed? The Subscription Box Cart Debate 07.07.2025

In this episode of Subscription Box Answers, we're diving deep into one of the biggest decisions every subscription box owner has to make: Should you keep your cart open all the time or use a closed cart launch model? Both can work,but they come with very different pros and cons depending on your niche, your offer, and your traffic strategy. I'll share what’s worked (and what hasn’t) fro...

Retention Secrets: How To Keep Subscribers For A Long Time! 30.06.2025

We all know churn is a killer.  If your customers keep leaving, you’re building a business on sand. But if you can boost retention?  You make more money.  You grow faster.  And your business becomes way more valuable. In today’s episode, I’m sharing 5 secrets that will immediately help you boost your retention and keep your subscribers around for the long haul. Got a question you want answered on...

How I Would Launch A Subscription Box In 2025 23.06.2025

In this episode of Subscription Box Answers , I break down exactly how I would launch a subscription box in 2025. It’s all about verifying demand before you waste time or money—so you give your box the best possible chance of success. Whether you're brand new or already running a box and thinking of launching a second one, this episode is a must-listen. Got a question you want answered on the...

How We Reached Our First 1000 Subscribers! 16.06.2025

On today’s episode of Subscription Box Answers , I’m rolling back the clock and breaking down—step by step—exactly how we got our first 1,000 subscribers. The tactics may have evolved over time, but the core message hasn’t changed:  If you want your business to hit a big milestone, you might need to forget about being fancy and drag it there kicking and screaming. If you’ve got a question you want...

This Chicken T-Shirt Subscription Has Hit 1000 Subs (with Jared Latigo) 09.06.2025

On today’s episode of Subscription Box Answers, we are welcoming back Subscription Box Experts member Jared Latigo. Jared is the founder of The Chicken Bawks, a chicken-themed T-shirt subscription. He recently hit 1,000 subscribers, and today’s episode is all about what he did to reach that milestone! I hope you enjoy it. If you have a question you want answered on the show, head over to www. Subs...

The Power Of Doubling Down And Finding Your Niche. 02.06.2025

On this episode of Subscription Box Answers… I’m diving into why niching down is one of the most powerful moves you can make when building your subscription box business. You’ve probably heard the phrase “the riches are in the niches” —and it’s true. Too broad and you’ll struggle with everything from targeting to pricing. But get the niche right… and everything gets easier. Your messaging becomes...

10 Lessons I’ve Learned from Running a Subscription Box for Over 9 Years 26.05.2025

What I’ve Learned After Nearly 10 Years Running a Subscription Box On today’s episode, I’m sharing 10 lessons I’ve learned from nearly a decade in the subscription box world. From marketing and operations to retention and everything in between — these are the insights that helped me grow a multi-million dollar box. Learn from somebody who’s been doing this a very long time. Take a listen. To get y...

Your Summer Doesn't Have to Be a Subscription Box Wasteland 19.05.2025

Summer Slowdown? Not Anymore We all know summer can be a slower season for retail and subscription boxes are included in that But that does not mean you have to accept a dip in sales In today’s episode I cover three simple things you can do right now to keep subscribers coming in and revenue flowing during the summer months Take a listen because this could be the difference between a quiet season...

The Secret to Making Your Subscription Box Stand Out (Product Differentiation) 12.05.2025

In today’s episode of Subscription Box Answers , we’re diving into one of the most crucial topics for subscription box owners — product differentiation . If you think you can just put a random collection of products in a box and send it out… think again. That might have worked back in 2018, but the subscription box market has evolved. To succeed today, you need to make your box stand out. Because...

Subscription Box Challenge: Your Road To Recurring Revenue... 05.05.2025

I want to personally invite you to The Subscription Box Challenge – Your Road to Recurring Revenue. This free 4-day challenge kicks off on Monday, May 19th — and it’s designed to help you finally launch your subscription box or grow the one you’ve already started. By the end of the challenge, you’ll know exactly how to launch your box and start getting paying subscribers — without any guesswork, c...

Do These 2 Things Now to Make Your Subscription Box a Success 28.04.2025

In this episode of Subscription Box Answers, I cover 2 things you need to do right now to make your subscription box a success. If you are stuck or you are very serious about pushing your business on. I highly recommend checking this out.

Reducing Failed Payments - (This is working great for us) 21.04.2025

This is a follow-up episode about a tool we’ve been using called Stunning . It’s really helping us reduce failed payments. Take a listen to hear how our churn is looking after using it for the past five months. It’s a shorter episode today as I’m on holidays, but normal service will resume next week! If you have a question you’d like answered, head over to www. SubscriptionBoxResources.com , join...

Reels Follow-Up – (I share what’s working and what isn’t) 14.04.2025

On this episode of Subscription Box Answers , I’m following up on last week’s episode about Reels. We’ve been testing what I covered, and it’s working really well for us. Hopefully, this helps you with your customer acquisition. If you have a question you’d like answered, head over to www. SubscriptionBoxResources.com , join the FREE Facebook group, and post your question there!

The Biggest Opportunity On Meta In 2025 Is Reels.. 07.04.2025

Last week, myself and the two other BusterBox co-founders were invited into Meta HQ in Dublin for a full day of marketing strategy sessions focused on 2025. We got a behind-the-scenes look at what’s working right now—and the biggest opportunity to lower customer acquisition costs in 2025 is clear: Reels . In this episode, I break down exactly what we learned, how to take advantage of this shift, a...

Boost Your Subscription Box with SMS: What Works & What Doesn’t 31.03.2025

In this episode of Subscription Box Answers , I share the most effective ways we've used SMS marketing to grow our subscriber base, sell more products, and retain customers. If you want to boost your subscription box business with SMS, you won’t want to miss this! Got a question you’d like answered on the show? Head over to www. SubscriptionBoxResources.com , join our FREE Facebook group, and...

Going Global: How to Take Your Box to New Countries 24.03.2025

In this episode of Subscription Box Answers , I share how you can test your subscription box in new countries using a method called direct inject. This is the strategy we used to expand BusterBox from Ireland to the UK quickly, without massive overheads. If you have a question you'd like answered on the show, head over to www. SubscriptionBoxResources.com , join the free Facebook group, and p...

Organic Marketing Isn’t FREE 17.03.2025

A common misconception is that paid marketing is bad because you have to pay for it, while organic marketing is good because it's free. But in most cases, that’s simply not true. Effective organic marketing that actually moves the needle requires time, money, and resources. In this episode, I break down why. If you have a question you want answered, head over to www. SubscriptionBoxResources....

Using Insert Swaps + Partnerships To Grow Your Subscription Box Business 10.03.2025

In this episode of Subscription Box Answers , I discuss a few underrated, old-school strategies to grow your business: partnership marketing and insert swaps . When done correctly, these tactics can significantly lower your customer acquisition costs (CAC) and generate additional revenue for your company—all while reaching customers you might not have been able to reach otherwise.

You may have to "patch" things together to make your business work. 03.03.2025

In this episode of Subscription Box Answers , I explain how you may need to piece together a variety of different elements to make your business work. In an ideal world, simpler is better—but for most boxes, that isn’t the case. To keep your business running smoothly and the numbers in your favour, you may need to get creative. Listen to this episode for more details.

Can Chat To Cancel Lower Your Churn Rate? 24.02.2025

In this episode of Subscription Box Answers , I share something new we’re testing in BusterBox called Chat to Cancel . This is still in the very early stages, but I’m sharing what we’ve done so far and what we’ve learned. Churn reduction should be a top priority for any subscription box business, and getting creative with your approach can make a big difference. If you have a question you want ans...

Using Stunning To Lower Your Churn Rate And Make More Money! 17.02.2025

In this episode of Subscription Box Answers , I’m sharing how we are testing a new dunning tool in BusterBox called Stunning. The results so far have been very positive, and it has helped us recover a lot of money. Passive churn can account for up to 40% of overall churn, so it’s crucial to have a process in place to manage it effectively. You can check it out here https://stunning.co/ If you have...

More Emails, More Subscribers 10.02.2025

In this episode, I explain a couple of changes we made to our email marketing that have greatly increased the number of subscribers we’re getting while lowering the CAC. You'll learn from this that the general opinion about something isn’t always right. If you have a question you’d like answered on the show, head over to www. SubscriptionBoxResources.com , join the FREE Facebook group, and po...

How Emotional Triggers and Masterful Copywriting Drive Subscription Box Success 03.02.2025

You've probably heard that customers buy based on emotion and justify with logic—but are you truly applying this in your marketing? In this episode, I break down a powerful marketing and copywriting strategy that has helped BusterBox sign up more subscribers than ever before. I’ll show you: How to identify the emotional triggers that make people want your subscription box Why logical triggers...

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