Strategy with Jason

✨ Welcome to another exciting episode of Driven Loyalty, sponsored by Podium—your partner in enhancing customer communication and driving business growth. 🎧 In this episode, Jason Harris sits down with Chuck Schwan, a forward-thinking automotive leader, to explore the game-changing role of AI assistants in modern dealerships. Chuck breaks down how these tools are not only streamlining customer i...

On today's episode of The Drive Podcast, Joe Kyriakoza from S&P Global joins me in Newport Beach California at the EMG Event. Joe and I discuss EV forecasts, taking action on data, eliminating ad waste and more! For more info on EMG, visit: https://evolutionmediagroup.com/ Joe Kyriakoza: https://www.linkedin.com/in/joekyriakoza/ Digital Dealership Solutions: https://strategywithjason.com/digital-d...

Car dealerships thrive when customers return time and time again. But how do you build that loyalty? Our brand-new podcast, Driven Loyalty, dives deep into strategies to create lasting customer relationships that drive business growth. 🔑 What to Expect: - Actionable tactics to boost retention - Expert interviews with industry leaders - Inspiring success stories - Proven methods to enhance the cus...

This week on The Golden Wrench Podcast I sit down with Don Andres. Don and I discuss how to retain Technicians without giving away the bank, how dispatching can always stay one step ahead of technicians, measuring the quality of the MPI and more! For more info on Repair360, visit: https://www.repair360.com/ Don Andres: https://www.linkedin.com/in/don-andres-8876448/ Digital Dealership Solutions: d...

This week on The Golden Wrench Podcast I sit down with Richard Lupo. Richard and I discuss the impact of being a part of your local community, providing equity to your customer, how to effectively develop technicians and more! For more info on Repair360, visit: https://www.repair360.com/ Richard Lupo: https://www.linkedin.com/in/richard-lupo-307ab330/ Digital Dealership Solutions: ddsolutions.ca S...

In this episode of the Strategy with Jason Podcast, Jason sits down with Adam Furlough from Advent Resources to dive into the current state of sales processes and data in the automotive industry. They tackle how to streamlining your sales process, data entry efficiency, transparency, preparing for cyber attacks and more! For more info on Advent Resources, visit: https://www.adventresources.com/ Ad...

On today's episode of The Drive Podcast, Andrew Eamer from AET Automotive joins me in Newport Beach California at the EMG Event. Andrew and I discuss marketing creative, aging inventory, creating content at scale, social media marketing and more! For more info on AET Automotive, visit: https://aetautomotive.com/ Andrew Eamer: https://www.linkedin.com/in/andreweameraet2020/ Digital Dealership Solut...

This week on The Golden Wrench Podcast I sit down with Joseph Clementi. Joe and I discuss being a leader at your dealership, how to develop loyalty, improve customer experience and more! For more info on Repair360, visit: https://www.repair360.com/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podca...

On today's episode of The Drive Podcast, James Klaus joins me in Newport Beach California at the EMG Event. James and I discuss optimizing your marketing efforts with streaming ads, targeting the right consumer, the multiple device capabilities of OTT ads, attribution data and more! For more info on EMG, visit: https://evolutionmediagroup.com/ James Klaus: https://www.linkedin.com/in/andreweamerae...

In this episode of Strategy with Jason, Jason sits down with Jonathan Morgia from Call Tracking Metrics to dive into the current state of technology in the automotive industry. They tackle how to leverage technology and data to improve the customer experience, AI call summary, marketing analytics and more! For more info on Call Tracking Metrics, visit: https://www.calltrackingmetrics.com/ Jonathan...

Generative AI (Gen AI), the technology powering ChatGPT, is poised to revolutionize the dealership landscape, fundamentally transforming how dealerships operate. Its ability to mimic human dialogue and perform cognitive tasks will catalyze a new era of hyper-efficiency—in both back and front office—and give rise to new business models, systems, jobs, and workflows. Dealerships must embrace the dis...

On today's episode of The Drive Podcast, Brian Ortega from Valley-Hi Toyota joins me in Newport Beach California at the EMG Event. Brian and I discuss the process of video creation, ad distribution, the impact that producing video content has on dealerships, video creation best practices and more! Brian Ortega: https://www.linkedin.com/in/brianjortega/ Digital Dealership Solutions: https://strateg...

In this episode of Strategy with Jason, Jason sits down with Rob Mudd of Mudd Advertising to dive into the current state of the automotive industry. They tackle how to avoid the pitfalls of marketing “snake oil” and highlight the value of having a true marketing partner to navigate the vast ocean of strategies and opportunities. Packed with lighthearted car dog humor and insightful perspectives, t...

On today's episode of The Drive Podcast, Brett Hall from EMG joins me in Newport Beach California at the EMG Event. Brett and I discuss attribution-first streaming advertising, marketing partners, streaming expertise and more! Brett Hall: https://www.linkedin.com/in/brettnhall/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://st...

On today's episode of The Drive Podcast, Curtis Degroote from MarketPoint Technologies joins me in Newport Beach California at the EMG Event. Curtis and I discuss de-anonymization, service to sales conversion processes, lead engagement, vehicle packets and more! Curtis Degroote: https://www.linkedin.com/in/curtisdegroote/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealersh...

This week on The Golden Wrench Podcast I sit down with Brian Kramer. Brian and I discuss how to optimize your site for AI searches, acquiring cars through service, training your staff for the digital hand-off and more! For more info on Repair 360, visit: https://www.repair360.com/ Brian Kramer: https://www.linkedin.com/in/bkramer1/ Digital Dealership Solutions: https://strategywithjason.com/digita...

On today's episode of The Drive Podcast, Jeff Clark from Dealer Alchemist joins me in Newport Beach California at the EMG Event. Jeff and I discuss streaming data, OTT advertising, dealership marketing opportunities and more! Jeff Clark: https://www.linkedin.com/in/jeff-clark-2448633/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: htt...

This week on The Golden Wrench Podcast I sit down with Mike Vogel. Mike and I discuss how to improve customer retention by putting time & attention into the experience, fixed ops processes, customer relationships and more! For more info on Repair 360, visit: https://www.repair360.com/ Mike Vogel: https://www.linkedin.com/in/mike-vogel-5b342823/ Digital Dealership Solutions: https://strategywithjas...

This week on The Golden Wrench Podcast I sit down with Ed Roberts. Ed and I discuss the importance of looking at your business through the customer's lens, meeting customers on their terms, building a career in the automotive industry and more! For more info on Repair 360, visit: https://www.repair360.com/ Ed Roberts: https://www.linkedin.com/in/ed-roberts-00948b36/ Digital Dealership Solutions: h...

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Shawn Armorer to discuss AI communication in service, how important is the customer relationship for experience, fixing communication breakdowns, operational efficiencies and more! For more info on Repair 360,...

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Corey Smith to discuss investing into training, coaching, emotional intelligence, leadership and more! For more info on Repair 360, visit: https://www.repair360.com/ Corey Smith: https://www.linkedin.com/in/cor...

On today's episode of The Drive Podcast, Randy Kobat from Repair OnDemand joins Jason in Las Vegas at the NIADA Conference. Randy and Jason discuss innovative ways to obtain vehicle diagnostics, inefficiencies between fixed ops and used car departments, acquiring used cars, customer retention and more! For more info on Repair OnDemand visit: https://www.repairondemand.com/ Randy Kobat: https://www...

On today's episode of The Drive Podcast, Kirsten Von Busch from Experian Automotive joins Jason in Las Vegas at the NIADA Conference. Kirsten and Jason discuss the 4 steps that will enhance your customer data, data complacency, personalized data-driven marketing and more! For more info on Experian Automotive visit: https://www.experian.com/automotive Kirsten Von Busch: https://www.linkedin.com/in/...

On today's episode of The Drive Podcast, Troy Scheer from Brain + Trust Partners joins Jason in Las Vegas at the NIADA Conference. Troy and Jason discuss ad waste, breaking down the data silos in your dealership, data-driven customer experiences and more! For more info on Brain + Trust Partners visit: https://braintrust.partners/ Troy Scheer: https://www.linkedin.com/in/troyscheer/ Digital Dealers...

On today's episode of The Drive Podcast, Zach Klempf from Auto Manager & Selly Automotive joins Jason in Las Vegas at the NIADA Conference. Zach and Jason discuss how to properly utilize your CRM, removing friction in your customer experience, becoming data driven and more! For more info on Auto Manager visit: https://benchmarktm.com/ For more info on Selly Automotive visit: https://benchmarktm.co...