Chris McCabe

Seller Performance Solutions

Business EN ↓ 256 episodes

This is the definitive podcast that covers performance and policy teams from the perspective of a former Seller Performance team member, and former Amazon employee Chris McCabe. Leah McHugh nails down analysis of listing compliance violations and presents viable solutions to troubleshoot product takedowns. We created Seller Performance Solutions to help sellers better understand the inner workings of the team I worked on at Amazon, and to help 3rd party marketplace sellers cope with account and listing suspensions. We answer questions around things like, How does Seller Performance investigate...

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Author

Chris McCabe

Category

Business

Podcast website

rss.com

Latest episode

Nov 5, 2026

Where to listen?

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Episodes

Reporting Fake Amazon Reviews & Staying Compliant with Shane Barker 22.05.2025

Ever wondered how to protect your Amazon listings from review abuse? In this episode, Chris McCabe sits down with Shane Barker, founder of TraceFuse, to discuss how sellers can effectively remove fraudulent reviews, safeguard their listings, and sharing insights on recent competitor abuse tactics—and how to fight back.

Driving Sales Beyond Amazon with Josh Hadley 15.05.2025

The days of easy wins on Amazon are over, and those who don’t adapt will get left behind. In this episode, Chris McCabe sits down with Josh Hadley, who shares how he transformed his brand from being 98% reliant on Amazon to just 70%—all in under a year. His strategy? Building demand off Amazon through smart omnichannel growth.

Review Tactics That Will Get You Suspended 08.05.2025

Amazon is cracking down on shady review tactics, and many sellers are finding themselves caught off guard. In this episode, Chris McCabe and Leah McHugh expose the real risks behind popular strategies like rebates, influencer campaigns, and product inserts. Think your methods are safe? Think again.

Beating Uncertainty Amidst Amazon Chaos with Brent Zahradnik 01.05.2025

Things move fast in the Amazon world—too fast for many sellers to keep up. In this episode, Chris McCabe talks with Brent Zahradnik of AMZ Pathfinder and SellerPlex on how to stay focused amidst constant changes, and why events like Seller Velocity are more valuable than ever—especially when sellers are hungry for real strategy, not just surface-level advice.

Is Europe the Future for Amazon Sellers? 24.04.2025

With tariffs rising, is expanding to Europe your best move? More Amazon sellers should be eyeing Europe, not just as a backup plan, but as a real growth strategy. In this episode, Chris McCabe talks with Vincenzo Toscano of Ecomcy about how Amazon sellers are pivoting fast, and what it really takes to make a European expansion work.

Tackling Tariffs & Boosting Profits on Amazon 17.04.2025

What does it actually take to survive—and thrive—as an Amazon seller in 2025? Chris McCabe sits down with Brandon Young (DataDive, Seller Systems, CampEcom) to talk about the real challenges sellers are facing right now: tariffs, rising costs, sourcing shakeups, and a rapidly shifting global market. Brandon breaks down why the days of casual, side-hustle selling are over—and why sellers who want t...

Cutting Corners Will Cost You 10.04.2025

While everyone’s chasing growth, too many sellers are gambling with compliance, cutting corners, and hoping for the best. In this episode, Chris McCabe and Leah McHugh break down the mounting pressure from both Amazon and the market—and why the smartest brands are treating this moment as a make-or-break turning point. If you’re still hoping for a return to the old Amazon, you’re going to fall behi...

Prosper Recap: What Sellers Need to Know 03.04.2025

In this post-Prosper recap, Chris McCabe and Leah McHugh dive into the most common (and dangerous) assumptions sellers are still making in 2025, breaking down what sellers are still getting wrong—and why it’s costing them more than they realize.

How Sellers Sabotage Their Own Reinstatement 27.03.2025

Most Amazon sellers don’t permanently lose their listings because of bad luck—they lose them because they mishandle the recovery. In this episode, Chris McCabe breaks down how sellers unintentionally bury their chances of reinstatement under a mountain of misfires and why a disorganized approach often leads to silence from Amazon.

Why Thinking Ahead can Save Your Business 20.03.2025

Amazon sellers are facing a new reality in 2025—one where outdated tactics don’t just fail; they make things worse. In this episode, Chris McCabe uncovers the biggest mistakes sellers are making when trying to reinstate their listings and accounts, and why Amazon’s dispute-first approach means old strategies won’t cut it anymore.

Why AI is Failing at Appeals & What to Do Instead 13.03.2025

As Amazon’s enforcement evolves, sellers are turning to AI to draft appeals—but is it making suspensions worse? Chris McCabe and Leah McHugh uncover why AI-generated appeals are often ineffective, how Amazon detects them, and why a strategic, human approach is still the key to reinstatement.

Amazon’s Zero-Tolerance Policies Are Getting Tougher – Are You Ready? 27.02.2025

Amazon’s compliance policies are stricter than ever, and sellers need to stay ahead of enforcement trends to avoid costly suspensions. With Prosper Show 2025 around the corner, Leah McHugh will be taking the stage at the Amazon Compliance Lightning Round to help sellers navigate these challenges and protect their accounts. In this episode, Chris McCabe and Leah McHugh discuss the biggest complianc...

Crafting Resilience on Amazon with Bradley Sutton 20.02.2025

How do Amazon sellers adapt to the relentless changes in policies and fees? In this episode, Chris McCabe speaks with Bradley Sutton from Helium 10, exploring effective strategies to handle Amazon's unpredictable environment. They discuss utilizing comprehensive data analytics and equipping sellers with the necessary tools to succeed amid frequent shifts.

How AI Impacts Amazon Listing Takedowns 13.02.2025

AI is increasingly involved in the processes of appeals, investigations, and listing management, which is leading to unforeseen challenges that can directly impact seller operations. In this episode, Chris McCabe and Leah McHugh discuss how these systems, while designed to streamline operations, often result in errors and miscommunications that can jeopardize a seller's standing on the platform.

Seller Support Issues Exposed 06.02.2025

Amazon's internal confusion can severely disrupt seller operations, and many are learning this the hard way. From policy enforcement to compliance, the disarray within Amazon's systems often leads to miscommunication and errors that sellers must navigate carefully. In this episode, Chris McCabe and Leah McHugh dive deep into the tangled web of Amazon's seller support system. They discuss the alarm...

Cutting Through Amazon's Red Tape 30.01.2025

Amazon's internal confusion can severely disrupt seller operations, and many are learning this the hard way. From policy enforcement to compliance, the disarray within Amazon's systems often leads to miscommunication and errors that sellers must navigate carefully. In this episode, Chris McCabe & Leah McHugh discuss the critical importance of understanding Amazon’s internal processes to preven...

Amazon's FBA Policy Overhaul: What Sellers Need to Know 08.01.2025

Navigating Amazon's New Reimbursement Policy Changes In this episode, Chris McCabe (ecommerceChris) and Yoni Mazor (GETIDA) delve into the significant changes to Amazon's reimbursement policy set to take effect on March 10th. The shift from reimbursement based on retail price to manufacturing cost for lost or damaged inventory has huge financial impacts for sellers. Sellers need strategies to miti...

Rising Costs, Inflation, and Long-Term Strategies for 2025 Success with Eva Hart from Jungle Scout 19.12.2024

Amazon sellers, are you prepared for the challenges of 2025? In this episode of Seller Performance Solutions , Chris McCabe of ecommerceChris talks with Eva Hart from Jungle Scout about the key financial hurdles facing sellers today. Discover how inflation, rising costs, and increased competition impact your bottom line—and learn actionable strategies to navigate these challenges. Gear up for Q1 o...

Year in Review and 2025 Predictions 11.12.2024

In this episode of Seller Performance Solutions , Chris McCabe and Leah McHugh dive into the latest compliance trends affecting Amazon sellers. They explore GS1 barcode issues, misaligned brand names, and the growing challenges with Amazon’s automation-driven review processes. The discussion highlights common pitfalls, such as reliance on inaccurate Amazon advice, the risks of faulty compliance do...

What You Need To Know About Rufus and PPC with Vincenzo Toscano 05.12.2024

AI is changing the game on Amazon, and sellers who adapt will thrive. From listing optimization to ad strategy, staying ahead is no longer optional. In this episode, Chris McCabe sits down with Vincenzo Toscano of Ecomcy to explore how sellers can leverage Amazon’s new AI tool, Rufus, to gain a competitive edge. From reverse-engineering AI to optimizing listings for better recommendations, Vincenz...

Solving Amazon Ad Challenges with Adam Mellott 21.11.2024

Q4 is crunch time. Precision and preparation make all the difference between smooth sailing and unexpected chaos. With ad suppression, pricing pitfalls, and peak season pressure, the stakes couldn’t be higher. In this episode, Chris McCabe chats with Adam Mellott of BTR Media to tackle the most pressing challenges sellers face during the holiday season. From avoiding ad suppression disasters to ma...

Leveling Up Your Amazon Brand on TikTok Shop with Michelle Barnum Smith 12.11.2024

As Q4 continues to ramp up, Amazon sellers are exploring new ways to boost visibility and capture more sales during this high-stakes season. TikTok has quickly transformed from a social app to a powerful marketing platform attracting a diverse audience, making it a perfect stage for e-commerce. In this episode, Chris McCabe talks with Michelle Barnum Smith of TikTok Shop Sellers, who reveals how T...

Creating High-Impact Amazon Content for Q4 with Rafael Veloz 07.11.2024

Amazon sellers are gearing up for one of the most competitive quarters of the year, where every detail counts, and impactful content can be the key to unlocking record-breaking sales. In this episode, Chris McCabe sits down with Rafael Veloz from Share It Studio to discuss proven strategies for creating high-impact Amazon content that drives results during this crucial season, including planning a...

A+ Content Strategies for a Successful Q4 with Daniela Bolzmann 31.10.2024

With Q4 upon us, Amazon sellers are entering a high-stakes season where smart content strategies and timely listing adjustments are essential for standing out. In this episode, Chris McCabe speaks with Daniela Bolzmann from ‪Mindful Goods‬ to discuss how brands can maximize their Amazon listings during peak season with insights on optimizing A+ content and tips for making incremental improvements...

Managing Your Account Health in the Holiday Rush 24.10.2024

As Amazon sellers prepare for the peak Q4 season, understanding how to maintain account health is more important than ever. In this episode, Chris and Leah explore the complexities of Amazon’s account health dashboard, addressing the confusion around resolving individual ASIN violations and what sellers can do to avoid account-wide suspensions.

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