Chris McCabe

Seller Performance Solutions

Business EN ↓ 256 episodes

This is the definitive podcast that covers performance and policy teams from the perspective of a former Seller Performance team member, and former Amazon employee Chris McCabe. Leah McHugh nails down analysis of listing compliance violations and presents viable solutions to troubleshoot product takedowns. We created Seller Performance Solutions to help sellers better understand the inner workings of the team I worked on at Amazon, and to help 3rd party marketplace sellers cope with account and listing suspensions. We answer questions around things like, How does Seller Performance investigate...

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Author

Chris McCabe

Category

Business

Podcast website

rss.com

Latest episode

Nov 5, 2026

Where to listen?

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Episodes

Amazon Is Letting 30,000 People Go — Here’s What Means for Amazon Sellers 30.10.2025

We’re already in Q4 (peak chaos season) and Amazon is rolling out massive layoffs. When 30,000 people leave in the middle of the busiest quarter of the year, sellers could feel it first. In this episode, Chris McCabe breaks down what these cuts actually mean for sellers, how internal churn impacts Account Health and enforcement, and what you can do now to stay ahead of the fallout.

Why Your Amazon Escalations Keep Failing (And How to Build One That Works) 23.10.2025

It’s Q4, and “escalation” is officially the most overused word in Sellerland. Everyone’s talking about “taking it up the chain,” but most sellers are just sending the same broken appeal to more inboxes. In this episode, Chris and Leah break down what a real Amazon escalation is, and what it’s not.

International Marketplaces Are Tanking U.S. Seller Accounts 16.10.2025

When one Amazon marketplace goes down, they can all go down. In this episode, Chris McCabe and Leah McHugh break down how international marketplace issues—like Brazil verification failures, account linkage, and Build International Listings (BIL) errors—are deactivating U.S. seller accounts right before Q4.

The Risk of "Almost" Following the Rules on Amazon 09.10.2025

Think you’re “mostly” following Amazon’s rules? In this episode, Chris McCabe breaks down why “almost compliant” is a fast route to suspension in Amazon’s new zero-tolerance era. Amazon’s patience for gray-area behavior is officially gone. Chris explains what really triggers enforcement, how to build a bulletproof appeal, and why relying on shortcuts, masterminds, or cheap Fiverr fixes is a guaran...

Beat Tool Fatigue: Multichannel Made Simple with Yoni Mazor 02.10.2025

Drowning in tool fatigue? In this episode, Chris McCabe sits down with Yoni Mazor of GoFlow to cut through the chaos and map a simple operating system approach for Amazon-native brands to scale across Walmart, Shopify, eBay, and fast-growing channels like TikTok Shop, Temu, and Shein.

Amazon Accelerate 2025: Account Health Updates & Fixing Denied Appeals 25.09.2025

Sellers came home from Accelerate buzzing about “account health improvements” and AI helpers, but what really changes your odds on reinstatement? In this epis0ode Chris McCabe debriefs Leah McHugh on what he heard directly from Amazon teams and execs: tighter intake rules at the on-site support desk, a push to explain denials better, and a higher bar for evidence on review-manipulation cases.

The Rank vs Profit Trade-off 18.09.2025

Before you chase rank, name the margin you’re willing to sacrifice. In this episode, Chris McCabe sit's down with Michael Maher of Cartology to break down when to keep work in-house vs. hire an agency (and dodge “agency burn”) and how to set goals you’ll actually honor when rank and margin pull in opposite directions

How to Handle Amazon’s FBA Prep Phase-Out with Ephraim Ausch 11.09.2025

Amazon just pulled the plug on FBA prep — now what? If you’ve relied on Amazon to handle labeling, packaging, and prep, 2025 just threw you a curveball. In this episode, Chris McCabe sits down with Ephraim Ausch of Tactical Logistic Solutions to unpack Amazon’s decision to exit the FBA prep business — and what smart sellers are doing in response.

Why Your Amazon Appeal Keeps Getting Denied 04.09.2025

When it comes to Amazon suspensions, your first move matters more than you think. Amazon’s enforcement is only getting tougher. Sellers are seeing escalations hit walls faster than ever, especially as we head into Q4. In this episode, Chris McCabe and Leah McHugh break down the rising complexity of Amazon appeals, why Account Health reps are pushing bad advice, and how DIY appeals are killing your...

Your Variations Could Be Split in Less Than a Week 28.08.2025

Amazon is set to deprecate over 7,000 variation themes starting September 2nd, and if you're not prepared, your ASIN families could be split apart without notice. In this episode, Chris and Leah dive deep into what this massive variation update actually means for sellers. They break down how to identify if your listings are at risk, what happens when variation themes are retired, and why misuse (e...

Q4 Prep Starts Now or Your Already Behind with Keith Hartnett 21.08.2025

If you're waiting until October to start prepping for Q4, you're already playing catch-up. In this episode, Chris McCabe sits down with Keith Hartnett of Better World Products to talk through what brands need to be doing right now to avoid stockouts, optimize listings, and prevent the kind of last-minute chaos that kills margins.

Outsmarting the Amazon Profit Squeeze with Jay Lagarde 14.08.2025

Things look good on the surface.. sales are up, listings are live, ads are running. But when you check the numbers, you’re barely breaking even. Or worse, losing money. In this episode, Chris McCabe talks with Jay Lagarde from eComEngine about why profitability on Amazon has gotten so much harder and what you can actually do about it. They cover everything from rising fees and ad spend to the risk...

What Brands Overlook Before Q4 with Andrew Morgans 07.08.2025

Q4 is the most unforgiving time of year for Amazon sellers, and even small mistakes can lead to major losses. In this episode, Chris McCabe and Andrew Morgans of Marknology break down why a rushed approach won’t cut it, covering real examples of promo failures, listing suspensions, and delayed responses that cost sellers thousands. If you want to stay competitive and protected, now’s the time to g...

How AI Will Disrupt Amazon Listings with Emma Schermer Tamir 31.07.2025

AI is transforming the way customers shop online, and Amazon sellers can’t afford to ignore it. In this episode, Chris McCabe sits down with Emma Schermer Tamir to explore how ChatGPT, AI search, and AI-driven product discovery are changing the e‑commerce landscape. Learn how these trends will impact Amazon listings, product visibility, buyer behavior and what sellers must do to stay ahead of the...

Post-Prime Day: Q4 Prep Starts Now with Daniela Bolzmann 24.07.2025

Amazon sellers— Prime Day may be over, but the real work starts now . In this episode, Chris McCabe sits down with Daniela Bolzmann of Mindful Goods to break down what they saw during Prime Week 2025, what went wrong for sellers, and how to avoid those same pitfalls heading into Q4.

Is a UPC Purge Coming? 17.07.2025

Is Amazon’s AI about to wipe out millions of listings? GS1 barcode enforcement isn’t new, and we’ve been warning sellers for years . In this episode, Chris and Leah cut through the noise about UPCs, GS1 and AI "crackdowns."

Think Amazon Can't See Your Sales Funnel? Think Again. 10.07.2025

Everyone thinks they’re invisible… until Amazon proves otherwise. In this episode, Chris McCabe breaks down what’s really happening behind the scenes of Prime Day... account suspensions triggered by sloppy review hacks, sudden takedowns from competitor reports, and why Europe’s sellers are getting hit hard than ever.

Think Amazon Can't See Your Sales Funnel? Think Again. 10.07.2025

Everyone thinks they’re invisible… until Amazon proves otherwise. In this episode, Chris McCabe breaks down what’s really happening behind the scenes of Prime Day... account suspensions triggered by sloppy review hacks, sudden takedowns from competitor reports, and why Europe’s sellers are getting hit hard than ever.

Your Competitors are Watching You 03.07.2025

Some sellers are still gambling with Prime Day. They’re adding risky keywords, ignoring compliance issues, but their competitors are watching and waiting for the right moment to report them. In this episode, Chris and Leah discuss how sellers are getting caught pushing the limits on compliance, how black hat tactics spike during big sales events, and why second-time violations are landing people i...

Don't Let Attacks or Compliance Mistakes Ruin Your Prime Day 26.06.2025

Prime Day’s around the corner and sellers are already seeing bogus flags, listing takedowns, and last-minute compliance requests. In this episode, Chris and Leah break down what’s hitting accounts now, and what sellers need to know (and fix) before it’s too late.

Variation Abuse Crackdowns are Back 17.06.2025

Amazon’s internal teams are triggering suspensions over actions they don’t fully understand. In this episode, Chris and Leah break down recent cases of variation abuse flags, catalog errors, and Brand Registry misuse, where sellers followed Amazon’s own guidance and STILL got suspended.

Variation Abuse Crackdowns are Back 17.06.2025

Amazon’s internal teams are triggering suspensions over actions they don’t fully understand. In this episode, Chris and Leah break down recent cases of variation abuse flags, catalog errors, and Brand Registry misuse, where sellers followed Amazon’s own guidance and STILL got suspended.

Seller Velocity Recap: Amazon EU Trends & Takeaways 12.06.2025

Missed Seller Velocity France? In this episode, Chris and Leah break down the top takeaways, key Amazon compliance updates, and what every seller needs to know about doing business in Europe in 2025.

Testing, Tweaking & Staying Ahead on Amazon with Matt Kostan 05.06.2025

How are top Amazon sellers weathering the latest round of tariff shocks and global market shifts? In this episode, Chris McCabe sits down with Matt Kostan of ProductPinion to talk about practical ways brands are boosting their conversion rates, stretching budgets, and surviving shifting trade policies.

Reporting Fake Amazon Reviews & Staying Compliant with Shane Barker 22.05.2025

Ever wondered how to protect your Amazon listings from review abuse? In this episode, Chris McCabe sits down with Shane Barker, founder of TraceFuse, to discuss how sellers can effectively remove fraudulent reviews, safeguard their listings, and sharing insights on recent competitor abuse tactics—and how to fight back.

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