Lauren Lappin
Salon Goals
Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time. I’m Lauren Lappin, a 7-figure salon owner and business coach. I’ve spent the last 12 years building and running a staff-led beauty business, and coaching other salon owners through the same challenges. This podcast is where I share the conversations I wish more people were having earlier. You’ll hear honest, practical episodes on leadership, money, systems, team management, pricing, growth, and the...
Author
Lauren Lappin
Category
Podcast website
Latest episode
Jul 11, 2026
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Episodes
Ep. 46: How to Make $1 Million a Year in Your Beauty Business 02.03.2023 26:32
In this week's episode Lauren discusses How to Make $1 Million a Year in Your Beauty Business. You Need to be focussing on making at least $84,000 per month to turnover $1 Million per year in your Beauty Business. To achieve this figure you will need 6 full-time Employees working full-time hours 5 days per week. You need to have a strong Retail Focus in your Salon. You need a dedicated Customer Se...
Ep. 45: Ten Ways You're Sabotaging Your Business 23.02.2023 37:19
https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares # ways that you could be sabotaging your business, and your Salon's success. You're not using an Online Booking System. You don't have a website, or you don't have an effective website. You don't have a proper domain name for your website - a .com.au if you're based in Australia. You need a work email address with your do...
Ep. 44: What To Do When You're Off-Track with Your Monthly Revenue Goals. 10.02.2023 6:34
https://www.instagram.com/laurenlappin_ Revenue Goals are a key pillar to growing your Salon Business, but what do you do when you and your Team are a little off-track with making the goal? In this week's episode Lauren discusses how she motivates her Team when the Salon is behind with getting to their Monthly Revenue Goal. She shares several key strategies you can implement right now to get your...
Ep. 43: How to Set Income Goals (and Actually Hit Them) for For Your Beauty Business in 2023 02.02.2023 26:01
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses Setting (and actually Hitting) Income Goals in your beauty business in 2023. Lauren lays out a practical step-by-step process for setting realistic yet inspirational Income Goals for your Salon business, and then she shares some information about her upcoming Master Class - which is focussed on taking this process (and...
Ep. 42: SALON GOALS - The 12 Week Group Coaching Program That Will Skyrocket Your Beauty Biz 26.01.2023 11:33
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses her Premier Group Coaching Program, SALON GOALS . This episode describes not only the style of delivery and the content inside the course, but also (and more importantly) how the course can help your grow and profit from your Salon business. Lauren herself has taken many online trainings and courses that weren't all th...
Ep. 41: Pre-Made Volume Fans vs Handmade. What's Your Take? 19.01.2023 12:47
https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares her current thoughts around the Pre-made Volume Fans vs Handmade Volume Fans. Regarding the increased quality of Pre-made/Pro-made fans: "Honestly, they look so good! They look better than my fans". ~ Lauren Lappin. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.la...
Ep. 40: Don't Do These Things If You Want to Grow Your Clientele in 2023 12.01.2023 32:52
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses some crucial Don't Do's if you want to grow your Salon Clientele in 2023, and beyond. Don't Do's. Giving Rubbish Customer Service! No or Rushed Consultations with Clients. No or Low Quality Replies to Messages and DM's. Poorly executed (or negative) social media posts. Not taking the time to fully understand your Custo...
Ep. 39: Katie Godfrey from KG Salon shares her lash business journey | Awards, Teams, and Balancing Motherhood 05.01.2023 48:37
https://www.instagram.com/laurenlappin_ In this week's episode Lauren is joined by Multi-Award Winning Salon Owner and Lash Trainer, Katie Godfrey from the UK. @KG_katiegodfrey on Instagram. How Katie got started in business. And how she discovered Lashing. Winning Awards and how-to keep the focus on your Team, and your Brand. How did becoming a Mother for first time change Katie's approach to lif...
Ep. 38: Six Things You Should Be Focusing On If You Want To Grow Your Business in 2023. 30.12.2022 24:06
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses: 6 Things You Should Be Focusing On If You Want To Grow Your Salon Business in 2023. Stop Doing Time-Consuming Tasks (00:55). Looking Inward and Focusing on Your Own Business and Goals (07:00). You Don't Need to do Another Lash Training or Course (11:00). You Need to Understand All of Your Numbers (incl. per-service co...
Ep. 37: What To Do When Your Partner is Unsupportive of Your Business. 22.12.2022 25:08
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses what to do when your partner (or spouse) is unsupportive of your beauty business. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme musi...
Ep. 36: 3 Things I'd Do Differently If I Had to Start Over in Business Today. 16.12.2022 22:19
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses three things she would do differently if she was to start over today. Increase her prices earlier, and by a larger amount to accomodate for increasing overheads, and GST. Hire staff earlier, so you're hiring from a position of patience instead of a place of desperation. I'd say NO more often. And I'd set and maintain s...
Ep. 35: Don't Make These Communication Mistakes with Your Clients Over the Holiday Season 11.12.2022 20:36
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses some of the Client Communication Mistakes salons have been making during this holiday season. Sending Clients and Potential Clients to the website booking system. Making Clients feel disorganised ( and out-of-the-loop ) when they're trying to book-in during busy periods. Telling Clients that if they don't pay their dep...
Ep. 34: How to Survive the Silly Season 18.11.2022 25:52
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses how she approaches the busiest time of the year in her Salon (being November and December). She shares some super valuable tips for thriving during this period, keeping your Team motivated, and your Clients happy. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.l...
Ep. 33: How to Get Started in the Industry and Take the Leap into Your Own Business 03.11.2022 22:19
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses how to get started in Beauty and Lashing, and the first steps you need to take to start your own Beauty Business. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.c...
Ep. 32: Working in Somebody Else's Salon vs Working for Yourself 27.10.2022 23:51
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses one of the most important questions that all Beauty Professionals must face: Should you work in Someone Else's Salon or should you Work for Yourself? Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced b...
Ep. 31: How to Know When You're Ready to Hire 20.10.2022 24:38
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses some of the fears that Salon Owners (and/or the people around them) have when The Fears. Your New Hires will eventually leave and take all their regular Clients with them. It's Hard to have employees, and it's not worth the additional stress in training, managing and administering those employees. Some people are just...
Ep. 30: Are you following up with your Clients? 13.10.2022 15:03
https://www.instagram.com/laurenlappin_ In this week's episode, Lauren discusses why collecting and evaluating Customer Feedback is one of the key growth-drivers inside any thriving Salon business. Lauren shares 4 important factors that you as the Business Owner (or Manager) need to keep in mind when considering when and how to follow up with Customers and Clients, and what to do with their feedba...
Ep. 29: How to Get Your Team to Perform at Their Highest Level 05.10.2022 20:28
https://www.instagram.com/laurenlappin_ In this week's episode Lauren tackles the question: How do you get your Team to perform at their highest level? • Hire for Personality and Not Skills. (You can teach skills, but you can't teach loyalty and work-ethic). • Lead By Example. (S how your team dedicated and efficient work ). • Understand What Motivates Each Individual Employee. (Mon...
Ep. 28: The Pros & Cons of Salon Memberships 28.09.2022 16:57
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the Pros and Cons of instituting a Membership System into your Salon. "I want people to come back, of their own accord. I them to come back because the product and service that I'm selling, is fantastic". ~ Lauren Lappin Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https:...
Ep. 27: So You Want to Stop Accepting New Clients? Listen to this First! 22.09.2022 17:52
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses why she believes you shouldn't be publicising that You're No Longer Accepting New Clients. And she also shares what she feels you should be doing instead. Clue: it's got something to with Episode 8 of The Lash Business Lounge . Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin:...
Ep. 26: Lashes Aren't a Fad | Failure's Not an Option | Systems & Policies | NALA Awards 08.08.2022 41:12
https://www.instagram.com/laurenlappin_ In this week's episode Lauren is in the interviewee chair. In early 2021 she dropped massive knowledge on Producer Josh's very own show, Punching Sideways . Lashes Are Not a Fad. Failure is Not an Option. Bringing Systems Thinking to the Beauty Industry. Being Nominated for Multiple NALA (Global Lash Association) Awards. The Value ( or lack thereof ) of Loca...
Ep. 25: Lauren's Beauty Business Journey (part 2/2) 01.08.2022 17:08
https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares part 2 of her journey from IT Professional to Novice Salon Owner to Successful Beauty Business Entrepreneur. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .......
Ep. 24: Lauren's Beauty Business Journey (part 1/2) 26.07.2022 37:09
https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares part 1 of her journey from IT Professional to Novice Salon Owner to Successful Beauty Business Entrepreneur. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .......
Ep. 23: An Easy Way to Set Your Revenue Goals. 19.07.2022 21:12
https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares how she would Set and then Break Down a Yearly Revenue Goal for your Salon. She covers the benefits of seeing the numbers reduced to a monthly, weekly, daily and hourly figure, and how much more achievable a Yearly Revenue Goal can feel when you break it down into smaller and smaller chunks. Allure's Salon Instagram: http...
Ep. 22: What To Do When Clients Post Reviews Outside of Business Hours. (Bonus) 15.07.2022 4:06
https://www.instagram.com/laurenlappin_ In this quick Bonus Episode, Lauren discusses how she manages feedback that comes in directly to her personal channels, and outside of business hours. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com...
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