Lauren Lappin
Salon Goals
Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time. I’m Lauren Lappin, a 7-figure salon owner and business coach. I’ve spent the last 12 years building and running a staff-led beauty business, and coaching other salon owners through the same challenges. This podcast is where I share the conversations I wish more people were having earlier. You’ll hear honest, practical episodes on leadership, money, systems, team management, pricing, growth, and the...
Author
Lauren Lappin
Category
Podcast website
Latest episode
Jul 11, 2026
Where to listen?
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Episodes
Ep. 21: What To Do When Your Business Gets a Negative Review 11.07.2022 21:34
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses what to do when you get a 1 Star Review for your Salon . She covers both how to handle your initial response (and potential emotions) to receiving a poor review, and also how to potentially avoid this type of situation in the future. "Let your Clients know that they are heard" . ~ Lauren Lappin. Allure's Instagram: htt...
Ep. 20: Five Common Reasons We Self-Sabotage in Business 27.06.2022 23:00
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the 5 common reasons we self-sabotage in business. Fear of Failure. Lack of Confidence. Having a Scarcity Mindset. Not Being True to Yourself. Caring Too Much About Other People’s Opinions. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .......
Ep. 19: Managing the Time Your Apprentices Spend with Contractors. (Q&A) 20.06.2022 4:09
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses how to manage the time Salon Contractors can ask of your apprentices or trainees. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme musi...
Ep. 18: The Pros & Cons of Employees vs Contractors 13.06.2022 16:44
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the Pros and Cons of working with Employees vs Contractors in your Salon. She also shares her own personal stance on what is the better option for both growing your business and protecting your brand over the short, and long-term. "You're going to earn a lot more money from a fully-booked Employee, than from a Contract...
Ep. 17: How to Transition from a Home Salon to a Commercial Salon 07.06.2022 18:14
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the basics of moving from a Home-Based Salon, to a Commercial Salon Space. Lauren describes her journey from a single salon room in her home, to a small commercial space ( which the business outgrew inside of 18months ), and then on to her current salon space. "Moving into a Commercial Space is the Perfect Time to Put...
Ep. 16: When is it the Right Time to Fire a Client? 30.05.2022 11:34
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses something that all Salon owners (and Service Professionals) will have to face in their businesses: when and how to fire a client . Lauren beings by explaining the 4 Types of Troublesome Clients that might need to be fired , and then moves into explaining how she would go about firing a client in the most professional w...
Ep. 15: Should Your Team Members Have Salon Related Instagram Accounts? 23.05.2022 12:07
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses whether you should let your Team Members have their own Salon Related Instagram Accounts. It's a contentious idea in the Salon Industry (is it a good idea, or not?). So if you have your own take on the issue, please email your thoughts to hello@laurenlappin.com.au or send Lauren a DM on Instagram @laurenlappin_ . Allur...
Ep. 14: How to Prioritise Content Creation in Your Salon Business (Q&A) 16.05.2022 3:38
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses how she prioritises Content Creation in her Salon and Coaching Businesses, and how she makes Content a must-do item in her calendar. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at...
Ep. 13: Help! My Team Doesn't Want to be part of Our Social Media Posts (Producer Q&A) 09.05.2022 6:40
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses how to overcome resistance from team members to being part of your Salon's social media posts. She also explains how her and the Allure team share ideas for future posts and collaborate on fresh new ideas for Reels. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www...
EP. 12: How to Increase Engagement on your Salon Socials Today 02.05.2022 15:16
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the importance of showing yourself and your team to growing your Salon's social media engagement. She also shares a tip for looking more natural on camera that is can't miss . Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode w...
Ep. 11: What To Do When A Team Member's Communication Isn't Up To Scratch (Producer Q&A) 25.04.2022 7:58
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses what to do when a Team Member's communication isn't up the established standard of your Salon or Business. "Start From a Place of Love. And Always Show Compassion and Empathy". ~ Lauren Lappin Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .....
Ep. 10: Consistently Great Communication is the Key to Growing Your Salon Business 19.04.2022 18:19
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the importance of using clear and caring communication with your customers and clients. "If you can't communicate with your clients (and potential clients) in a friendly, helpful and human way, your business simply will not grow as quickly as it should". Allure's Instagram: https://www.instagram.com/allure_lashbeautyba...
Ep. 09: Help! I have to tell a pre-existing client the price is going up. (Producer Q&A) 11.04.2022 5:15
https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares how she would approach discussing a pricing change with a pre-existing client or customer. So if you've been wondering: "how am I going to tell my client that I have to raise my price(s) to cover unexpected cost-increases"? - then this is the episode for you. Allure's Instagram: https://www.instagram.com/allure_lashbeauty...
Ep. 08: Putting Your Prices Up is Essential to Maintaining a Thriving Salon Business 05.04.2022 17:46
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the necessity of putting your prices up. Why you don't have to justify regular price rises. And why you most likely won't lose any of your favourite clients if you do put your prices up. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... Thi...
Ep. 07: What Wouldn't Lauren Outsource? (Producer Q&A) 28.03.2022 2:30
https://www.instagram.com/laurenlappin_ In this week's episode Lauren answers a question from Producer Josh: "What Wouldn't Lauren Outsource"? Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title: 'Highland...
Ep. 06: Outsourcing. The path to reclaiming your time and maximising your life (and business). 21.03.2022 21:55
https://www.instagram.com/laurenlappin_ In this week's episode Lauren how and why she uses Outsourcing to reclaim her time, and maximise her business activities. Ask yourself: Is this the highest and best use of my time? And can someone do this task better? Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode...
Ep. 05: "You Do Not Need to Do Another Lash Course" 14.03.2022 11:49
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses something a little controversial in the Lash Business World: that you're probably already a good enough Lash Tech, and you probably don't need to do another Lash Course. Lauren reflects on spending in excess of $100,000 on Lash & Technical Trainings over her career, and whether that time and expense created true ab...
Ep. 04: Why You Shouldn't Let Other People's Opinions Influence Your Business Decisions. 07.03.2022 13:35
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses when (and why) NOT to listen to other people's opinions on your business. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title...
Ep. 03: Is It Hard Having a Big Team? "You Need to Choose Your Hard". 28.02.2022 22:03
https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the Pros and Cons on Working with a Team vs Working Solo. How you need to Choose Your Hard . And the freedom having a team can provide (as long as it's what you want from your business, and your life). When You Have a Team (PROS) Today's Question: "Is it hard having a big team?" (00:00) Keep Working on Your Marketing (...
Ep. 02: How To Take Amazing Lash Photos (Producer Q&A) 13.02.2022 8:43
https://www.instagram.com/laurenlappin_ In this quick bonus episode, Lauren breaks down exactly how to take a Great Lash Photo - what to do, and what NOT to do in your Salon to produce amazing looking photos with a professional look and feel. What is Good. • You need good lighting (01:30) • You need a relatively new phone (02:00) • Always focus on the Lashes (02:25) • Go slow and get the...
Ep. 01: The Key to Growing Your Lash Business is Effective Marketing 07.02.2022 20:00
https://www.instagram.com/laurenlappin_ Today we answer the age old question: "How do I get more clients for my Beauty Business?" Lauren breaks down the essential marketing elements that have helped grow her Lash Salon to incredible success. Not only will you hear 'what to do' , but Lauren also shares ' how to do it' . Beauty Business Marketing 101. Welcome to The Lash Business Lounge (00:00) Do F...
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