Salon Goals

In this week's Q&A episode (part 2 of 3) Lauren tackles several tough yet massively important Listener Questions from a recent Instagram Poll. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_ . Listener Questions: What do you have your Team do when Clients are...

In this week's Q&A episode (part 1 of 3) Lauren tackles a list of fantastic Listener Questions from a recent Instagram Poll - with the bulk of the questions being focussed around Phone Usage in the Salon, Hiring, Social Media, and Growth. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on In...

https://www.instagram.com/laurenlappin_ Are you the bottleneck in your own Business? In this week's episode, Lauren discusses how to know if you are, and what to do about it. "A bottleneck in business is any limiting factor (in a process) that slows the growth of your Business." ~ Lauren Lappin. Some Examples of Salon Business Bottlenecks: You have current and/or potential Clients waiting on you t...

Done-for-You Policy and Procedure Manual. In this week's episode Lauren discusses the 4 Signs You're Ready to Hire, and what to do if you're not. "The cost of waiting too long to hire, is that you might end up hiring out of desperation, and a desperate hire is often a bad hire." ~ Lauren Lappin. 4 Signs You're Ready to Hire: Your client demand is outpacing your capacity. (07:30). You're constantly...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares the 5 signs that you might be stuck in a Hobby Mindset, and that you might treating your Business like a hobby or side-hustle. Lauren then goes on to share 5 proven ways to break out of The Hobby Mindset in your Beauty Business. The 5 Signs That You're Stuck in The Hobby Mindset: You don't know your numbers. (01:40). Your...

In this week's episode Lauren discusses how you can stay consistent and effective with your Salon Socials, even when you're busy AF. • How consistent social media marketing was crucial in Lauren growing multiple successful beauty businesses since 2014. (02:45). • Getting to 5,000 Followers. (09:30). • Don't put Content Creation last on your To-do list. (12:00). • Put a time limit on your Content C...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren tackles an incredibly important (and complex) topic that impacts the majority of Beauty Industry Professional and Salon Owners at some point during their careers, burnout. Lauren first covers the early warning signs of impending burnout ( how to know it's coming ), and she then goes on to share five proven ways to fight back and...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the good and the bad of trying to book a basic beauty service (online) while on a recent trip to Melbourne, Victoria, and spoiler alert, there was a lot of bad. Lauren searched for, and found, 5 different Salons and attempted to book a service online with each of them, and for the most part she found the process frustr...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren is joined by her Salon Manager, Jemma, and they dive deep into all things Salon Management and Leadership. Topics Covered in this Episode: • Micromanagement. (12:00). • The impacts of poor leadership on both productivity, and Team morale. (15:30). • What's it like stepping into management in the Beauty space? (21:30). • What doe...

Booked & Busy: https://laurenlappin.com.au/booked-and-busy In this week's episode Lauren tackles a list of amazing (and at times challenging) Listener Questions from a recent Instagram Poll - with the bulk of the questions being focused on and around Staffing and Employee motivation and management. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses some of the most common financial mistakes that Salon Owners (of all experience levels) make, and how you can work to avoid them. You don't need to address all the potential financial mistakes in your business at the same time, just take them one a time and watch your revenue and your profitability grow ~ Lauren Lappin...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares 5 Hard-won Leadership Lessons from over a decade of leading people in her Salon Business. 5 Leadership Lessons Lauren Wishes She Knew Sooner: Don't be afraid to let go of toxic or underperforming staff. ( 02:00 ). Everyone is Replaceable. ( 05:15 ). No one cares about Business like you do. ( 08:30 ). " Employees are worki...

Catch up on part 1 here (Ep. 133): https://player.captivate.fm/episode/de70341b-3ae6-4bed-b76d-ac635c1af492 In this week's episode Lauren discusses some more reasons why your Clients might not be coming back to your Salon, and just like last week, many of these reasons go beyond the quality of your work and/or the cost of your services. Keep in Mind: the types of TikTok clips that Lauren was watch...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses some of the reasons why your Clients might not be coming back to your Salon, and many of these reasons go beyond the quality of your work, and your Team's work. In this two-part series, Lauren shares her thoughts regarding a recent round-up on TikTok of the most common reasons why Clients don't return to Beauty Service...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren sets out to Debunk the Myth of Passive income in the Beauty Industry. This is a topic that Lauren has been wrestling with for quite a while and she feels that the Podcast is the very best place share this very complex issue in business, at length and in-depth. What is Passive Income? Passive income is money you earn with little...

Lauren on Instagram: https://www.instagram.com/laurenlappin_ In this week's episode Lauren tackles a list of 3 fantastic Listener Questions from a recent Instagram Poll - this is part 2of a 2-part Q&A series. If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here @laurenlappin_ . How did...

Get Booked & Busy: https://laurenlappin.com.au/booked-and-busy In this week's episode Lauren tackles a list of four very BIG Listener Questions from a recent Instagram Poll - this is part 1 of a 2-part Q&A series. If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here @laurenlappin_ ....

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the 7 Reasons Why Beauty Businesses Fail , plus she shares some proven strategies you can start implementing today to right the ship in your Business. Poor Time Management. You need to work out what really moves the needle in your Business, and put the majority of your concerted efforts on those high-impact activities....

In this week's episode Lauren shares 8 Proven Ways You Can Increase Profits in your Beauty Business in 2025, and as Lauren mentions in the episode "These aren't fun things " but they're essential for increasing business profits. You need to be running a regular review ( of the monies in and out ) in your business. (04:00). Examine your reports. "Don't go through business with blinders on" ~ Lauren...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the Pros and Cons of Hiring Skilled vs Unskilled Staff for your Salon Business. No hiring decision is easy, but this episode should allow you to get some clarity about what you're gaining (and potentially what you're giving up) when hiring experienced vs inexperienced Team Members. Hiring "Skilled" Staff (the Pros and...

In this week's episode we discuss a very challenging question for Salon Owners: What Would Happen to Your Business if You Took a Month Off Work? Lauren also helps you answer the following, Have you built yourself a business, or a job? If You Took a Month Off Work? Would administration asks, Client communications, social media posts and general cleaning stop getting done while you're away? (03:45)...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the steps she's taken to help build her and her husband Owen's new Landscaping Business. This episode focusses on getting the Marketing, Promotional and Communication Assets right from the outset, and how it sets you up to succeed in the long-term, regardless of industry. Finding the right business Name. (04:00) Go Big...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses 4 Reasons Why You Aren't Getting New Clients into your Salon. Your Social Media Sucks! (02:00). In 2025 (and beyond) you simply have to care about the quality of your Social Media Content, on being consistent, personal, engaging, and original. You Aren't Building Relationships with Your Clients (09:00). Studies show th...

https://www.instagram.com/laurenlappin_ In this week's episode (part 2 of 2) Lauren is joined by the incredible Gabrielle Hill from The Lash House Newcastle and Lash Mami Pro . Lauren and Gab dig into hiring, mindset, time and self-management, and balancing all the priorities inside and outside of business. • How does Gab manage all the competing priorities in her life? (And there's a lot!!). (06:...

https://www.instagram.com/laurenlappin_ In this week's episode (part 1 of 2) Lauren is joined by the amazing Gabrielle Hill from The Lash House Newcastle and Lash Mami Pro . This is part 1 of a 2-part deep dive into how Gabrielle started, adapted, expanded and grew The Lash House Newcastle. • Gabrielle's Team and their commitment to Content Creation. (06:45). • How did Gab get started in Beauty an...