Salon Goals

In this week's episode Lauren is joined by her Salon Manager, Jemma, and together they share how they navigated an expectedly tough start to 2025, and how they managed to turn the business around and inspire the Team to finish the year out with incredible results. Lauren's Instagram 2025 post: https://www.instagram.com/p/DS6iSNxEttQ/?img_index=1 • A near-complete changeover of the Salon Team. • A...

In this week's Listener Q&A episode, Lauren tackles four very challenging Salon Business Questions all around the topics of Partnerships, New Managers, Work-life Balance, and Increasing Sales without the ick. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_ ....

In this week's episode Lauren shares some very exciting news about the future of the Podcast. The same great business growth content, but at an entirely different (and more engaging) level. .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed...

In this week's episode Lauren shares her personal process for evaluating the previous 12 months (of business and life), and how she uses those insights to set goals and plan next-steps for the year ahead. This episode will give you the framework you need to be honest and clear-headed about 2025, and how to use that knowledge to go into 2026 with both excitement, and clarity. Essential Questions fo...

In this week's episode your Host Lauren Lappin breaks down the 5 things she got wrong in her Business, and what she'd do differently now. The 5 Things I Got Wrong in Her Business: Holding onto the wrong people for too long. (Be them Staff, Service Providers, or even Clients, you need to cut ties with these people as quickly as possible before they drag you down professionally, and personally). Sta...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares several ways that she's taking care of herself (and by extension her Family and her Team) this December. Lauren asks the question: Are You Planning to Thrive, or Just Survive? "We (as Business Owners) need to take care of ourselves and enjoy this time of year, too" ~ Lauren Lappin. A focus on health at this time of year i...

In this week's episode Lauren breaks down the 6 mistakes that could be killing your Salon profit margin. The 6 Mistakes That Quietly Kill Your Profit Margin: Undercharging for your products and services. (04:45). Discounts, value-adds and loyalty systems that eat into your profit. (08:00). Allowing too much time for your services. Remember, time is money! (13:00). Too many subscriptions, systems a...

In this week's episode Lauren discusses the types of things that you should definitely NOT be posting on your Salon Instagram. Irrelevant and/or Inappropriate posts on your Salon socials can impact your professional reputation, and by extension, cost you new and existing Clients. Educating, Inspiring, Entertaining and Connecting, these are the only types of posts you should be posting on your busi...

In this week's episode Lauren shares the 9 Things That Actually Move the Needle in Growing Your Salon Business. These key factors range from committing to your Content Marketing, to Team Engagement, to Personal and Professional Development, and everything in-between. As Lauren herself mentions in the episode, "Spend time, energy and focus on these 9 Things and you will see growth in your Business....

In this week's episode Lauren is joined by the amazing Alicia Phoenix (Owner & CEO. of Prolong Lash). Alicia is a fellow AI user and advocate in the beauty business space, and this episode is a deep-dive into both getting started with AI in (and for) your Salon business, and also how you might want to increase your understanding and expand the application of AI going forward. What Lauren and A...

In this week's Listener Q&A episode (part 2 of 2) Lauren goes deep into the truths and complexities around Moving into a Bigger Salon Space, Dealing with Staff Laziness, and the role(s) of a Salon Manager. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_ . Lis...

In this week's Listener Q&A episode (part 1 of 2) Lauren tackles three very different but equally important Salon business questions around Client Expectations, Stock Control, and Owners not paying themselves. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_ ....

In this week's episode Lauren discusses What Actually Matters on Your Salon Socials. Lauren also shares her opinion on the value of Social Media Marketing Groups and Content Idea Clubs online, and if a virality-first orientation is helpful for marketing bricks-and-mortar businesses. What Matters More Than Follower Counts, Views, and Going Viral: • Don't forget, we have bricks-and-mortar serviced-b...

In part 3 of the CEO Mindset Series, Lauren Lappin dives deep into the concepts of self-belief, self-confidence, and challenging imposter syndrome (and self-doubt) in life and business. Manifestations of a Lack of Self-Belief: • Imposter Syndrome and Challenging Negative Thinking. (03:45). • Comparisonitis. (07:50). • Negative Self-Talk. (10:00). • Fear of Failure. (12:45). • Overwhelm. (14:00). H...

In part 2 of the CEO Mindset Series, Lauren Lappin explores the concept of Money Mindset, and how your thoughts and feelings around money can impact your life and business. We all have a Money Blueprint that knowingly (and unknowingly) influences our financial lives (often in limiting ways) and it can be next-to-impossible to identify, challenge and change that rusted-on Blueprint, without the pro...

In part 1 of the CEO Mindset Series, Lauren Lappin dives deep into the concept of Entrepreneurial Overwhelm: what it is, how it can affect both you and your business, and the steps you can take to break free from this viscous cycle and experience more growth and abundance in your business (and life). • How to spot if you're approaching Overwhelm, or that you are already overwhelmed in your busines...

In this week's episode Lauren discusses the incredibly important (yet often unspoken about) topic of Keeping Your Client Relationships Professional, and how to do so without the guilt. • Dealing with personal questions as a Beauty Professional. (08:30). • Supporting your Team with systems and policies. (10:30). • What to do if Clients are inviting you to events/parties/personal get-togethers. (14:...

In this week's episode Lauren dives deep into the mindset behind making Smart Money Moves in your Salon business, and how to future-proof your business and financial life. **This is not professional or personal financial advice, and is meant for educational and informational purposes only. Please speak with your Financial Advisor and/or Accountant for personalised and specific information for your...

In this week's episode Lauren discusses the real cost of discounting in your Business, and what to do instead. The Impact of Constant Discounting on Your Business: Erodes Your Brand Value. Discounts attract bargain hunters, not loyal Clients. (03:00). Discounting can damage the perceived value of your services — Clients and potential Clients may start to question your pricing across the board, you...

https://www.instagram.com/laurenlappin_ In this week's episode Lauren goes behind-the-scenes and shares both some very personal updates (about life and business), and also some exciting news about new projects that are coming down the pike. Life Lately: • How is Lauren's husband Owen's new business going? • Health and Fitness in 2025. (05:00). • ADHD, and Home Life. (08:45). • The Salon...

In this week's episode Lauren shares a fantastic (in-Salon) interview with the amazing Nat from SZN Social (and the Trend SZN podcast ). This episode is a masterclass in growing your Salon with content-creation as a key driver, and getting-off-the-tools in your Business. SZN Social: https://www.sznsocial.com/ .... Rate and Review 'The Lash Business Lounge' in Apple: https://podcasts.apple.com/au/p...

In this week's episode Lauren shares 11 crucial lessons she's learned from 11 years in Business. These lessons have been foundational in Lauren launching and growing multiple successful businesses in the Beauty space. You don't need to do it all yourself. (03:00). Your Business should work for you, and not the other way around. (05:30). Good communication is everything. (07:15). The Customer is NO...

In this week's episode Lauren discusses a recent difficult situation in her Salon business. From how the Team handled the issue with the Client at the time, to how Lauren and her senior staff are handling the situation now and into the immediate future, we go inside the Salon and navigate the journey together. Handling Complaints and other Difficult Situations: • 9 times out of 10, the Customer/Cl...

In this week's episode Lauren shares an amazing conversation she had with Tylar from Unreal Artistry in Beaconsfield, Australia. Tylar got started in the Beauty Industry at the age of 15, and worked both in Australia and in Canada (in all different types of beauty businesses) before returning to Melbourne to establish her own Salon Business. Tylar is now known throughout the Industry for her uniqu...

In this week's Q&A episode (part 3 of 3) Lauren tackles two very different but equally tough questions about Hiring, Team Management and Negotiation. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_ . Listener Questions: When is the right time to hire? What do...