Revenue Hub

In this podcast we are joined by Dan Skodol, Vice President of Data Science and Analytics at Cendyn ( https://www.cendyn.com/ ) Dan came to Cendyn following the acquisition of The Rainmaker Group in 2019. With over ten years of Revenue Management experience in gaming, hotels, multifamily real estate, and airlines, he is responsible for researching and designing enhancements and innovations within...

In this episode we talk with Niki Van den Broeck and Peter Bauer from Get Into More. We discuss how the hotel meeting sector might change post Covid-19 and we also hear about Get Into More's new initiative to support hotels. It is called the Meeting Survival Pack

We are talking with Stephanie Smith of Cogwheel Marketing as she takes us through her 8 point digital checklist for Hotels where they need to temporarily close or suspend operations at the hotel, that lists the sites you can/should update with proper messaging. 

 In this podcast we talk with Veit Meier and Till Benthien, from berner+becker , about how hotels can work through the crisis and prepare for the future - which will eventually come. There is a far ranging discussion touching on the following areas: Is there business still available now and which revenue streams could be considered? What, as RM professionals, should we be doing now to add value to...

This is a slightly different podcast to normal as it will focus on two initiatives apaleo and GiftUp have devised rather than one of our typical thought leadership pods. 

In this episode we are joined by guests from Staah and Okay to talk about HyperPersonalisation, how the data from your booking engine is critical and outline the importance of different message timing for business travellers compared to leisure travellers

On this podcast we are joined by Nicki Graham, Senior Director Global Marketing Nicki talks about Cendyn, how it started, their ethos/culture as a company and the value of collaboration with technology partners, their hotel partners and the international Cendyn team

In this podcast we discuss the current Distribution landscape and how through the use of AI and predictive intelligence, inventory allocation can be optimised amongst intermediated distributors to reduce commissions and cancellations thereby driving more profitable revenue, consistently.

In this podcast we talk with Pontus Berner from berner+becker, Niki van den Broeck from Get Into MoRe and Henrik Karlsson from Benchmarking Alliance about MICE Revenue Management, what are the challenges and why should it be a much higher profile for hotels with meeting and event space.

In this episode we are joined by Veit & Till from berner+becker. There is a far ranging discussion around Distribution Strategy, touching on the following: The importance of a channel manager and rate shopper How easy it is to fall into the trap of just relying on the major OTAs Why direct bookings are important, but your website and booking engine is more important Where does Google fit in to...

This is an interview with Erik Tengen, Co-Founder of Oaky Erik talks about Oaky, how and why it started, their ethos and culture as a company, the value to hotels of upselling and how the landscape is changing.

Having made the decision to invest in a new PMS, in this episode we look at that you should consider as you approached it's implementation. Areas we touch on include: Shell building Configuration 3rd party interfaces Training Data Extraction and migration

In this podcast we talk with Pontus Berner and Veit Meier, from berner+becker, about the topic of Revenue Management Culture, what is it and what steps could be taken to start implementing it.

In this episode we look at where hotels should be looking to find productivity and efficiency gains having decided to invest in a new PMS. We discuss the following areas: Simplicity Speed Training and On-boarding Reporting Automation of tasks Notifications User Interface Data impact on hotel processes

This is an interview with Jens Munch, Founder & CEO of Pace. Jens talks about Pace, how and why it started, as well as their approach to, and philosophy around, revenue management.

This is an interview with the Managing Director of Hotelperformance, Emanuele Nardin. Emanuele talks about Hotelperformance, how and when it started, the value they bring to their clients and their ethos and culture as a company

This is an interview with the Founder of Get Into More, Peter Brauer and Manager of Business Development, Niki van den Broeck Peter and Niki talk about Get Into MoRe, how and why it started, the value of an RMS to Hotels with Meetings, Events and Groups business, and their ethos and culture as a company

In this episode we look at some key areas you need to discuss with prospective suppliers of your new PMS. We discuss the following areas: Support - commitments and delivery Training - pre and post implementation Costs - what should you consider above and beyond the monthly management cost

This is an interview with Stephanie Smith, Founder & Digital Matriarch of Cogwheel Marketing. Stephanie explains their approach to Digital Marketing and how they operate in a niche space supporting flagged properties, helping them dovetail their property marketing efforts with the Corporate Brand entity.

In this Episode we look at which features of a PMS you should consider. Ideally these should link with the considerations you developed after listening to Episode 2. We will touch on: Cloud vs On-Site Hosting Mobile First Connectivity Support

In today's episode we look at the Why, What and How of Revenue Management forecasting. We will touch on strategy setting, reporting, synergies to other departments, what steps to take and what preparation is needed. In addition we discuss the level of detail needed and reporting frequency. Finally we touch on demand vs capacity, accuracy vs overachieving and budget vs forecast.

Today we bring you Episode 2: Evaluating Your Needs – what you should consider about your hotel before embarking on a new solution During this episode we discuss a number of areas which will touch on the following: Efficiency Training Retraining Speed How long does it take to enter a reservation How long does it take to create rate plans and update them How fast can the revenue manager adjust pric...

Today we start our 6 part series on How to Choose a New PMS In Episode 1 we will be looking broadly at the multi-faceted nature of hotel operations and how a PMS could (or more realistically should) be the central interface for the hotel’s technology stack.

This is an interview with Alan O'Riordan , Co-Founder of Apaleo. He explains more about Apaleo and where they sit in the Hotel Technology sector and what makes their proposition different.

We talk with Russell Logan, Head of Sales Europe, and Katie Calvey, Online Strategy Manager Europe, and find out about more about the company and their culture.