Revenue Hub
Revenue Hub
We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors. Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.
Where to listen?
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Episodes
RevMarketing Automation (RMA): The Missing Link Between Revenue & Marketing 01.06.2022 15:58
Welcome to one of our Expert Insights discussions. Today we are joined by: 🔹 Erik Munoz of Userguest , one of our Expert Partners In this discussion Erik introduces us to RMA – RevMarketing Automation – What is it, Why is it important, How can it bring together the revenue and marketing teams, and what problem does it solve? Hope you enjoy the discussion👍 👏 If you value what we do, please consi...
Price Optimisation: The What, The Why and The How (Demo Time!) 18.05.2022 48:31
Welcome to one of our Hotel Tech chats. Today we are joined by the A-Team: 🔹 Alexander Edström and Alexandra Fjällman of Atomize , one of our Expert Partners In this discussion we look at price optimisation, what it is, why do it and how to do it. We explore the factors influencing price optimisation, the number of calculations involved, why you can’t optimize without some form of technology and...
Is The Hotel Revenue You Generated Making it to The Bank? 17.05.2022 40:37
Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Neil Grammer of Strategic Solution Partners , one of our Expert Partners In this discussion we look at the critical importance of ensuring the hotel revenue you have generated actually makes it to the bank. We explore how the pandemic and current staffing shortages have highlighted financial control and process pr...
Independent Hotels Can Blaze a Trail to The Commercial Strategy Role 20.04.2022 34:42
Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Jack Lindemuth of Strategic Solution Partners , one of our Expert Partners In this discussion we talk about the 'new kid on the block', the Commercial Strategy Role, that overarching role encompassing Revenue, Marketing and Sales. We explore what is driving this change? Where the role is being adopted and why ther...
Who Are We: Userguest - in conversation with Hicham Benyebdri 13.04.2022 30:13
In this Who Are We interview we are joined by: 🔹 Hicham Benyebdri of Userguest We are delighted to welcome Userguest as one of our Expert Partners In this discussion, Hicham Introduces us to Userguest, their solution and typical client profile. He also looks a little into the future and what that might involve, finally touching on the issue of data privacy including GDPR and a cookie less world H...
Who Are We: Franco Grasso Revenue Team - in conversation with Franco Grasso 11.04.2022 21:52
In this Who Are We interview we are joined by: 🔹 Franco Grasso of Franco Grasso Revenue Team We are delighted to welcome Franco Grasso Revenue Team as one of our Expert Partners In this discussion, Franco introduces us to his company, their core service and typical client profile. He also explains why he started the company and what value he believes the team adds to their clients. Finally touchi...
Hotel Forecasting in The New Normal - Has Anything Changed? 11.04.2022 34:37
Welcome to another of our Expert Insight discussions. Today we are joined by: 🔹 Veit Meier of berner+becker NB: berner+becker are one of our Expert Partners In this discussion Veit takes us back to basics and looks at the fundamental task of Hotel forecasting. We look at what impact the pandemic, technology adoption and staffing issues has had on why we forecast, what we forecast and how often we...
Is Revenue Strategy Just a Pipedream for Most Hotels? 06.04.2022 52:47
Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Neville Isaac of Beonprice and 🔹 Karin Van Rhee of Juyo Analytics Please note, both Beonprice and Juyo Analytics are Expert Partners In this conversation, we discuss with Neville and Karin whether revenue strategy is just a pipedream, for most hoteliers We look at how old fashioned and outdated approaches to reve...
Howsmyrate "Who Are We?" - In conversation with Kris Glabinski 31.03.2022 24:31
In this Who Are We interview we are joined by: 🔹 Kris Glabinski of Howsmyrate We are delighted to welcome Howsmyrate as one of our Expert Partners In this discussion, Kris Introduces us to the company, when and why it was formed and it’s core solution in rate shopping and price analysis. He outlines the cost effectiveness, and customization flexibility, that they can offer through the utilisation...
How Design Can Drive Revenue and Profitability in a F&B Outlet 29.03.2022 34:40
Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Glen Coben 🔹 Jacqueline Villamil of Strategic Solution Partners , one of our Expert Partners In this discussion, Glen and Jacqueline talk about a project Glen and his team were involved with, developing an innovative F&B model that provides a safe environment, multi dining options, increased guest experience,...
Value of Unified Decision Data for Revenue and Digital Marketing 28.03.2022 42:32
Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Erik Munoz – Chief Commercial Officer at Lybra NB: Lybra are one of our Expert Partners Following our recent video conversation with Stephanie of Cogwheel Marketing and Connor at Topline about The Marriage of Revenue and Marketing we continue a similar theme with Erik, exploring the value of unified decision data for both hote...
The Marriage of Revenue Management and Marketing 18.03.2022 37:14
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Stephanie Smith – Founder and Digital Matriarch at Cogwheel Marketing and 🔹 Connor Vanderholm – CEO and Co-Founder of Topline Revenue NB: Cogwheel Marketing and Topline Revenue are both Expert Partners with Revenue Hub In our conversation, Stephanie and Connor look at a number of areas where revenue management and marketing...
Strategic Solution Partners "Who Are We?" - In Conversation with Bill and Jacqueline 16.03.2022 22:00
In this "Who Are We" interview we are joined by: 🔹 Bill Scanlon, President, CEO & Founder 🔹 Jacqueline Villamil, Chief Operating Officer We are delighted to welcome Strategic Solution Partners as an Expert Partner In this discussion, Bill and Jacqueline introduce us to Strategic Solution Partners and we cover a number of areas: • When they were founded • Do they have a typical client profile...
Thoughts to Drive Hotel Direct Bookings Both Now and Future 03.03.2022 35:58
Welcome to another of our Coffee Time chats Today we are joined by: 🔹 Michael Goldrich , Chief Experience Office at The Hotels Network NB: The Hotels Network are one of our Expert Partners In this discussion, Michael does a bit of future gazing looking at what a hotel should consider in relation to the customer journey. Additionally, he touches on how hotels could be leveraging the direct bookin...
Why the Way Hotels Forecast is Wrong and Outdated 10.02.2022 43:04
Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Apo Demirtas – CEO & Founder at HotelIQ NB: HotelIQ are one of our Expert Partners Today we talk about the way Hotels Forecast and why the current method is wrong and outdated. We touch on a number of subjects, namely: Flaws in the current way hotels forecast? Is ‘forward looking ‘data only of value at macro/corporate leve...
Thinking of Becoming a Revenue Management Consultant? 27.01.2022 44:53
Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Connor Vanderholm Co-Founder and CEO at Topline NB: Topline are one of our Expert Partners Topline are a Revenue Management consultancy, which Connor founded in 2020, so we thought it would be good to hear his perspectives on starting and building a consultancy business Whilst there are many reasons why someone might start a c...
Hotel Technology: Fear of Change or Fear of Missing Out 24.01.2022 50:28
Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Jos Schapp – CEO & Co-Founder at Roomdex 🔹 Priya Rajamani – VP Support & Implementation at Stayntouch 🔹 Niels de Wilde – Commercial Director at Zoku NB: Roomdex are one of our Expert Partners Today we talk about Hotel Technology, it’s value to hoteliers and why there is still some resistance to get on board. We touch...
Hotels Must Evolve Fast - It Will Be a Tough Future Otherwise 09.12.2021 23:15
Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Javier Delgado Managing Partner and CEO for Europe, Middle East and Africa at mirai NB: mirai are one of our Expert Partners Today we touch on a number of topics starting with a positive mood of hope and optimism that travel will return, whilst also realising that hotels can be a little short-sighted and have short memories. W...
Current State of Business Travel in the German Market and What Future Might Hold 08.12.2021 44:11
Hi, welcome to one of our Coffee Time chats, a kicked back, feet up, type of discussion. Today we are joined by: 💠 Pontus Berner and Veit Meier from berner+becker , one of our Expert Partners Today we discuss the current situation regarding business travel in the German market. We look at expectations and the reasons for travel, what the guys at berner+becker are seeing within their client port...
Marriott Branded Hotel? Tips and Advice to Drive Commercial Impact 30.11.2021 31:10
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Stephanie Smith - Founder and Digital Matriarch at Cogwheel Marketing and 🔹 Connor Vanderholm - CEO and Co-Founder of Topline Revenue NB: Cogwheel Marketing and Topline Revenue are Expert Partners Today we talk with Stephanie and Connor about a number of the Marriott systems and reports, exploring how hoteliers can utlisise...
Hotel Benchmarking: Coffee Time Chat with Peter Brauer and Henrik Karlsson 09.11.2021 39:17
Hi, welcome to one of our Coffee Time chats, a kicked back, feet up, type of discussion. Today we are joined by: 💠 Henrik Karlsson from Benchmarking Alliance and 💠 Peter Brauer from Get Into MoRe , one of our Expert Partners Today’s chat is around the value of Hotel Benchmarking post pandemic and as Meetings and Events start coming back on line what metrics could you be looking at to maximise yo...
Let Us Be Clear Revenue Managers Do Not Create Demand 28.10.2021 19:38
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Connor Vanderholm CEO and Co-founder of Topline , one of our Expert Partners We speak with Connor at Hampton Inn & Suites Orem whilst he is out and about on a business road trip. He outlines what he feels are some misconceptions of where Revenue Managers sit in the demand equation and what they are responsible for – whic...
Marketing Audit: Not Exciting But Crucial To Your Budget 26.10.2021 30:16
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Stephanie Smith Founder and Digital Matriarch at Cogwheel Marketing , one of our Expert Partners In this discussion Stephanie outlines why she feels the ideology around the digital marketing budget needs to evolve, rather than asking the question “how much am I going to spend” we should be asking “is what I’m spending in the...
Meetings & Events: To Sell or Not Sell? Now That Is A Question! 20.10.2021 35:59
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Niki Van den Broeck Head of Business Development at Get Into MoRe , one of our Expert Partners In this discussion we look at how the groups, meetings and events space is improving and what trends are they seeing. We then explore as this business starts to improve how do you decide whether to sell or not sell i.e. how do you...
Get Predictive: Moving Beyond BI and Forward Looking Data 13.10.2021 34:42
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Apo Demirtas CEO and Founder of HotelIQ , one of our Expert Partners In this discussion we consider how data analysis can go beyond pure business intelligence and forward looking data and now explore predictive algorithms through AI. We look at the strategic value of predictive data to plan ahead, staff ahead and allocate re...
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