Revenue Hub

Welcome to another of our coffee time chats Today we are joined by: 🔹 Pontus Berner from berner+becker NB: berner+becker are one of our Expert Partners In today’s discussion we focus on the German hotel market. We review how the different hotel sectors have faired this Summer, what might happen as we head into the Autumn and Winter, and finally, we hear what has been happening at berner+becker ov...

Welcome to another of our coffee time chats. Today we are joined by: 🔹 Marc Fleischer from Strategic Solution Partners , one of our Expert Partners In today’s discussion we look at the impact of ineffective maintenance prevention on hotel costs, guest satisfaction, future revenue and, ultimately, hotel profit. We explore attitudes amongst hotel GMs around preventative maintenance and the balancin...

Welcome to another video in our Userguest series focused on the topic of RMA - RevMarketing Automation Today we are joined by: 🔹 Erik Munoz of Userguest and Annemarie Gubanski from Taktikon   NB: Userguest are one of our Expert Partners Hotels rely on tech tools to run the day-to-day operations of the business. We’ve seen a growing tendency to automate many tasks within the industry as a way to s...

Welcome to another of our Expert Insights discussions. Today we are joined again by: 🔹 Veit Meier of berner+becker one of our Expert Partners Continuing our theme of back to basics, we follow up our last discussion around forecasting, this time we focus on segmentation. We consider what are some errors hoteliers make, or challenges they face, when considering segmentation. Veit highlights additio...

Welcome to another of our Coffee Time chats. Today we continue our discussion with: 🔹 Paige Duke of Strategic Solution Partners , one of our Expert Partners Following our discussion in Part 1 where Paige outlined some challenges hotels face as group demand returns and the over reliance on strategy instead of tools and tactics In Part 2 Paige offers advice and solutions hotels can take on board ri...

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Paige Duke of Strategic Solution Partners , one of our Expert Partners Our discussion is broken into two parts. In this episode, Part 1, we are focusing on Hotel Group sales and some of the challenges Paige sees as hotels adjust to the return of group demand She also highlights an over-reliance at times on strategy and less on...

Welcome to another of our Expert Insights. Today we are joined by: 🔹 Cristian Blaj of Userguest and 🔹 Barry Wishart of Casa Collina  NB: Userguest are one of our Expert Partners In this discussion we expand on the recent discussion we had with Erik Munoz  when he introduced RMA - RevMarketing Automation.   With Cristina and Barry we focus our conversation around the hotel’s website.   Who really...

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Connor Vanderholm - CEO and Founder of Topline Revenue , one of our Expert Partners   In this discussion we talk with Connor around two core areas of perceived value and impact from the cost of living crisis We ask when will the bubble burst on high prices and how the current high ADR could be affecting perceived value for mon...

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Dr Donald Wise of Strategic Solution Partners , one of our Expert Partners In this discussion we talk with Dr Don about how the hotel industry looks post pandemic. We consider the current cost of living crisis and impact on travel this summer and also reflect on 'perceived value' and when this might start to bite back against...

Welcome to one of our Expert Insights discussions. Today we are joined by: 🔹 Erik Munoz of Userguest , one of our Expert Partners In this discussion Erik introduces us to RMA – RevMarketing Automation – What is it, Why is it important, How can it bring together the revenue and marketing teams, and what problem does it solve? Hope you enjoy the discussion👍 👏 If you value what we do, please consi...

Welcome to one of our Hotel Tech chats. Today we are joined by the A-Team: 🔹 Alexander Edström and Alexandra Fjällman of Atomize , one of our Expert Partners In this discussion we look at price optimisation, what it is, why do it and how to do it. We explore the factors influencing price optimisation, the number of calculations involved, why you can’t optimize without some form of technology and...

Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Neil Grammer of Strategic Solution Partners , one of our Expert Partners In this discussion we look at the critical importance of ensuring the hotel revenue you have generated actually makes it to the bank. We explore how the pandemic and current staffing shortages have highlighted financial control and process pr...

Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Jack Lindemuth of Strategic Solution Partners , one of our Expert Partners In this discussion we talk about the 'new kid on the block', the Commercial Strategy Role, that overarching role encompassing Revenue, Marketing and Sales. We explore what is driving this change? Where the role is being adopted and why ther...

In this Who Are We interview we are joined by: 🔹 Hicham Benyebdri of Userguest We are delighted to welcome Userguest as one of our Expert Partners In this discussion, Hicham Introduces us to Userguest, their solution and typical client profile. He also looks a little into the future and what that might involve, finally touching on the issue of data privacy including GDPR and a cookie less world H...

In this Who Are We interview we are joined by: 🔹 Franco Grasso of Franco Grasso Revenue Team We are delighted to welcome Franco Grasso Revenue Team as one of our Expert Partners In this discussion, Franco introduces us to his company, their core service and typical client profile. He also explains why he started the company and what value he believes the team adds to their clients. Finally touchi...

Welcome to another of our Expert Insight discussions. Today we are joined by: 🔹 Veit Meier of berner+becker NB: berner+becker are one of our Expert Partners In this discussion Veit takes us back to basics and looks at the fundamental task of Hotel forecasting. We look at what impact the pandemic, technology adoption and staffing issues has had on why we forecast, what we forecast and how often we...

Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Neville Isaac of Beonprice and 🔹 Karin Van Rhee of Juyo Analytics Please note, both Beonprice and Juyo Analytics are Expert Partners In this conversation, we discuss with Neville and Karin whether revenue strategy is just a pipedream, for most hoteliers We look at how old fashioned and outdated approaches to reve...

In this Who Are We interview we are joined by: 🔹 Kris Glabinski of Howsmyrate We are delighted to welcome Howsmyrate as one of our Expert Partners In this discussion, Kris Introduces us to the company, when and why it was formed and it’s core solution in rate shopping and price analysis. He outlines the cost effectiveness, and customization flexibility, that they can offer through the utilisation...

Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Glen Coben 🔹 Jacqueline Villamil of Strategic Solution Partners , one of our Expert Partners In this discussion, Glen and Jacqueline talk about a project Glen and his team were involved with, developing an innovative F&B model that provides a safe environment, multi dining options, increased guest experience,...

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Erik Munoz – Chief Commercial Officer at Lybra NB: Lybra are one of our Expert Partners Following our recent video conversation with Stephanie of Cogwheel Marketing and Connor at Topline about The Marriage of Revenue and Marketing we continue a similar theme with Erik, exploring the value of unified decision data for both hote...

Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Stephanie Smith – Founder and Digital Matriarch at Cogwheel Marketing and 🔹 Connor Vanderholm – CEO and Co-Founder of Topline Revenue NB: Cogwheel Marketing and Topline Revenue are both Expert Partners with Revenue Hub In our conversation, Stephanie and Connor look at a number of areas where revenue management and marketing...

In this "Who Are We" interview we are joined by: 🔹 Bill Scanlon, President, CEO & Founder 🔹 Jacqueline Villamil, Chief Operating Officer We are delighted to welcome Strategic Solution Partners as an Expert Partner In this discussion, Bill and Jacqueline introduce us to Strategic Solution Partners and we cover a number of areas: • When they were founded • Do they have a typical client profile...

 Welcome to another of our Coffee Time chats Today we are joined by: 🔹 Michael Goldrich , Chief Experience Office at The Hotels Network NB: The Hotels Network are one of our Expert Partners In this discussion, Michael does a bit of future gazing looking at what a hotel should consider in relation to the customer journey. Additionally, he touches on how hotels could be leveraging the direct bookin...

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Apo Demirtas – CEO & Founder at HotelIQ NB: HotelIQ are one of our Expert Partners Today we talk about the way Hotels Forecast and why the current method is wrong and outdated. We touch on a number of subjects, namely: Flaws in the current way hotels forecast? Is ‘forward looking ‘data only of value at macro/corporate leve...

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Connor Vanderholm Co-Founder and CEO at Topline NB: Topline are one of our Expert Partners Topline are a Revenue Management consultancy, which Connor founded in 2020, so we thought it would be good to hear his perspectives on starting and building a consultancy business Whilst there are many reasons why someone might start a c...