Stacey Richter
Relentless Health Value
Welcome to Relentless Health Value, the podcast for those working in the belly of the beast to fix our fundamentally broken healthcare system. If you are a self-insured employer, plan sponsor, benefits consultant, clinician, a C-suite executive or anyone in the business of healthcare tired of the "transformational theater" and marketing fluff, you have found your tribe. The U.S. healthcare system isn't a rational market; it's a game of Pachinko where perverse incentives reign, and as we always say, where there's mystery, there's margin. Hosted by Stacey Richter, we relentlessly hunt down the a...
Author
Stacey Richter
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Podcast website
Latest episode
Jul 8, 2026
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Episodes
Episode 93: News About Telehealth After Discharge with Ted Spooner, CEO of Respondwell 02.06.2016 27:32
Ted Spooner's 22 years of broad experience in financial services, technology, digital entertainment and healthcare IT led him to co-found RespondWell in 2003. As Chairman and CEO, Ted led the company's initial strategy for development of a new game category - fitness gaming, selling more than $80 million at retail in the global consumer fitness game category. Ted led the company's transformation...
Inbetweenisode 7: Healthcare, The Third Wave: What's Critical For Pharma Strategy with Dave Dierk, Aventria Health Group Co-President 26.05.2016 26:49
A 27-year veteran of managed-markets marketing, David is the President/CEO of Pinnacle Health Communications. After working in consumer marketing with AT&T and healthcare publishing with Elsevier, David made the move to medical advertising and communications at K.I. Lipton, Inc. Subsequently, he became a cofounder of Pinnacle. David is an accomplished strategist, providing innovative customer ma...
Episode 92: The Race For Patient Outcomes with Eric Grossman from NextHealth 19.05.2016 25:57
Eric is the CEO and founder of NextHealth. Previously, Eric was the Vice President and General Manager of TriZetto's Consumerism and Analytics business unit. As Vice President of Enterprise Strategy, Eric formed and managed a committee of 25 health plan executives to shape TriZetto's operational and strategic direction. As an outcome, he chartered a client-funded, 12-month project to evaluate the...
Episode 91: Choosing Better Healthcare Outcomes with Matt Darling from Ideas42 12.05.2016 28:50
Matthew Darling is a Vice President at ideas42 and Teaching Fellow in Economic Design at Harvard University. He has contributed to ideas42 projects in poverty, health care, early childhood education, financial literacy, mortgage default reduction, climate change, and labor economics. Like all humans, Matt has a limited memory – he might be forgetting a few project domains. Matt graduated from Hamp...
Episode 90: Staying in Touch Outside the Office Visit with Dr. Soheil Saadat, Ph.D. from GenieMD and Friendly 05.05.2016 28:10
Dr. Soheil Saadat, Founder and Chief Executive Officer of GenieMD, is responsible for charting the company's global course. He founded GenieMD in 2012 with more than 25 years of technology and executive management experience. In 2005 he founded Prodiance Corporation a global leader in enterprise Risk Management Solutions. Prodiance was acquired by Microsoft Corporation in 2011. Prior to Prodiance...
Episode 89: Can EHRs deliver quality improvements with Max Stroud from Galen Healthcare Solutions 28.04.2016 26:34
Maxwell Stroud, MSW is a Lead Consultant in healthcare IT at with a professional background in both healthcare and social work. Max has been consulting in Health IT for over 8 years, primarily in the ambulatory space. She has worked with every aspect of health IT in ambulatory care including facilitating clinics through the transition from paper to electronic formats,supporting teams through major...
Episode 88: Where Can You Learn How To Turn Evidence Into Better Outcomes with Dr. Lisa Simpson from Academy Health 21.04.2016 31:27
Dr. Simpson is the president and chief executive officer of AcademyHealth. A nationally recognized health policy researcher and pediatrician, she is a passionate advocate for the translation of research into policy and practice. Her research focused on improving the performance of the health care system and included studies of the quality and safety of care, health and health care disparities and...
Episode 87: A Look Behind The Curtain At Chronic Care Management with James Grant of CareSync 14.04.2016 29:59
James Grant, a founding member of CareSync and "recovering attorney", currently serves as the Director of National Markets for CareSync. In addition to his role at CareSync, James is a member of the Florida House of Representatives. He earned his Bachelor of Business Administration from Auburn University and received his law degree from the Stetson University College of Law. You can find out mor...
Episode 86: The New Patient Advocacy Super Group You Should Know About with Mary Richards from Partners For Better Care 07.04.2016 26:36
Partners for Better Care is proud to introduce its Executive Director, Mary Richards. Mary joins the team with nearly twenty years of patient advocacy, policy, lobbying, and Congressional experience. For five years, Mary led the Alzheimer's Association's federal policy agenda on Capitol Hill and with the Administration, which included efforts on medical innovation, aging, care delivery, and long-t...
Episode 85: How To Keep The Main Thing The Main Thing When It Comes To Preventing Readmissions with Dr. Andrey Ostrovsky from Care At Hand 31.03.2016 31:14
Dr. Ostrovsky is a practicing physician and social entrepreneur who leads Care at Hand's executive management and strategic vision. He has led teams at the World Health Organization, United States Senate, and San Francisco Health Department toward health system strengthening through technology. Andrey has contributed to legislation at the city and national level to advance care delivery for vulner...
Episode 84: Do Pharmacies With Stagnant Business Models Have Cause To Fear, with Troy Trygstad, VP of Pharmacy Programs at CCNC 24.03.2016 31:39
Troy Trygstad, PharmD, PhD, MBA, is Vice President of Pharmacy Programs at Community Care of North Carolina (CCNC), a parent organization of 14 regional care-management networks. These networks bring together medical practices, county health departments, hospital systems, and mental health providers to integrate care delivery for Medicaid, Medicare, private plans, employers, and the uninsured. CCN...
Episode 83: Is It Possible To Collaborate With A PBM Outside Of Drug Contracting with Lisa Erwin of Aventria Health Group 17.03.2016 31:30
Lisa R. Erwin is President of The E2 Group, LLC a managed markets consulting company that specializes in Medicare Part D clinical program strategic and operational expertise with a strong focus on Quality and Star Ratings. She also serves as VP of Clinical Strategies for Aventria/Pinnacle Health Communications, a managed market agency. A common theme of Ms. Erwin's 30-year pharmacy career encom...
Episode 82: Putting A Finger On What Really Matters with William Heisel from IHME, the Institute for Health Metrics and Evaluation 10.03.2016 31:04
William Heisel is the Director of Global Engagement at the Institute for Health Metrics and Evaluation (IHME). In this role, Heisel is responsible for IHME's media relations, digital outreach, events and marketing, publications, scientific communications, and external relations, including government engagements and policy translation. He also is leading IHME's internal community-building initiativ...
Episode 81: How Much Will A Patient Pay for A Drug with AJ Loiacano from Truveris 03.03.2016 34:00
A.J. Loiacono is the Chief Innovation Officer at Truveris, where he leads product development, strategic planning and enterprise partnerships. Prior to Truveris, AJ was a co-founder and Partner with SMS, a software development firm specializing in transactional software solutions for national realtors. He also founded enterprise resource planning company, Victrix, leading the firm to a successful...
Episode 80: How to Start Getting Paid for Value with Tom Gregorio from NJII - The New Jersey Innovation Institute 25.02.2016 34:42
Tomas Gregorio is the Senior Executive Director of Healthcare Systems Innovation at the NJ Innovation Institute. In that capacity he has overall managerial responsibility for program development and execution of NJII's activities organized under the Healthcare Systems i-Lab. Mr. Gregorio brings a rich and diverse background to the job having served various roles as a senior executive in regional h...
Episode 79: Evidence-Based Treatment for Social Determinants of Health with Manik Bhat of Healthify 18.02.2016 35:41
Manik Bhat is the CEO and cofounder of Healthify. After spending time connecting patients to social services in the Baltimore community and dealing with the poor state of affairs in managing a patient's social needs, he decided to start Healthify to improve the status quo. Manik hopes to change the way we coordinate around an individual's social needs and prove that addressing social determinant...
Episode 78: How to Stop Torturing Patients with Piles of Paper Forms with David Perez from Seamless Medical Systems 11.02.2016 34:21
David Perez is the founder and CEO of Seamless Medical Systems and the inventor of the innovative SNAP Practice patient engagement platform. He is a successful and creative entrepreneur who has been working in the Internet industry for 20 + years. Throughout his career David has been at the forefront of innovation and change. In the early '90s he started working in the new field of internet market...
Episode 77: Achieving Better Health Outcomes with Jeff Scott of DHS Group 04.02.2016 31:50
Jeff Scott is the VP of Business Development for DHS Group, a health, wellness and population health software company with offices in Houston, TX, and Cleveland, OH. He has over twelve years of corporate and business development experience spanning financial services, healthcare and software verticals Prior to DHS Group, Jeff was CFO of Movable, a health and wellness software startup that was acqu...
Episode 76: The Realities of Hooking Up Patients to Their Health Information, Bob Janacek from DataMotion Explains 28.01.2016 34:20
Bob has over 20 years of security and software design experience, and is the architect, designer and original developer of DataMotion's managed information delivery platform. In his role as CTO at DataMotion he is responsible for keeping DataMotion technology on the cutting edge, while his ongoing communications with customers ensure that the products are easy to use and manage. In 1999 he co-foun...
Episode 75: How Symptom Checkers Improve PCP Quality and Efficiency, with Dr. Richard Munassi of Doc Response 21.01.2016 34:22
Dr. Richard Munassi is the Chief Operating Officer of DocResponse, and is an accomplished healthcare executive with leadership expertise in for-profit and non-profit organizations, business development, and start-up acceleration. He holds both an MD and an MBA degree, and has an extensive background working with people from a multitude of cultures in project and program management, business develo...
Episode 74: What Healthcare Organizations Need To Succeed with Dave Chase of Healthfundr and Cascadia Capital 14.01.2016 39:08
Chase was named one of the most influential people in Digital Health due to his entrepreneurial success & writing along with luminaries such as Eric Topol, Patrick Soon-Shiong, & Vinod Khosla. He speaks to & consults with new ventures inside of established companies & high growth startups. Chase is widely published. The book Chase co-authored won the healthcare Book of the Year in in 2014. Chase h...
Episode 73: How Healthcare Organizations Can Prevent Reactive Fire Drills, with Chris Cornue from SG2 07.01.2016 36:30
As an executive leader, Christopher plays a key role in transforming health care for Sg2 clients. With more than 20 years of professional health care experience, he leverages his expertise in leadership, operations, strategy, physician relationships, thought leadership and clinical performance both domestically and globally. He often serves as an executive sponsor and trusted advisor to many of Sg...
Inbetweenisode 6: Things I Figured Out in 2015 Hosting the Relentless Health Value Podcast, and Last Episode of the Year Wrap Up 24.12.2015 13:06
Stacey Richter is not only the host of this podcast, but also the founder and strategic force behind Franklyn Healthcom, a pharmaceutical marketing and design agency that develops brand and managed market strategies along with digital and print collateral. Stacey began the business in 1993 with one simple idea: bridge the gap between current pharmaceutical agency practices and strategic business...
Episode 72: Patient Portal Engagement - How To Get It with Lenny Tambasco of Access My Records 17.12.2015 34:21
Mr. Tambasco has over 34 years corporate management and start-up experience. He proved to be an early innovator in patient engagement and connected care when he founded, developed, and positioned AccessMyRecords.com in 2005 as the first consumer friendly, subscription-based personal health records service. AMR also offers EHR vendors a certified patient portal. Prior to founding AMR, he developed,...
Episode 71: How to Coordinate Care for Residents Who May or May Not be Patients with Asif Khan from CareMerge 10.12.2015 33:30
Like many of us, Asif Khan worries about the health of his parents. Unlike many of us, Asif took that worry and leveraged twenty years of experience within the technology and global healthcare realm to create a revolutionary cloud-based communication and care coordination platform that streamlines collaboration among health care providers, non-clinical staff members, residents and their families....
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