Potty Talk - The Podcast for Plumbing Business Owners

In this powerful episode of Potty Talk LIVE, Richard shares how best to stock your plumbing trucks for success and how to avoid the common mistakes.    To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching Potty Talk LIVE, THE show for plumbing business o...

Wanna find out how to get customers calling you back for more?  Join the MDP Masters in this special edition of Potty Talk LIVE where they discuss how to make not just happy  plumbing customers, but fanatical cheerleaders for your plumbing business!   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www....

Getting a negative review for your plumbing business can be frustrating, but if handled correctly, you'll actually win MORE customers rather than scare them off!    To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching Potty Talk LIVE, THE show for p...

Is your plumbing business's brand turning your customers on or off?  Dan Antonelli, President Kickcharge Creative joins Richard in this edition of Potty Talk LIVE and find out the main thing you have to know to turn your customer's heads and not turn them off.  To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https:/...

Are you looking to grow your plumbing business this year? In this episode of Potty Talk LIVE, Richard shares three simple things you can do to focus on the growth of your plumbing business.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching Potty Talk LIV...

Join Richard in this Masters Edition of Potty Talk LIVE as he and MDP Masters discuss charging hourly vs flat-rate, including reasons behind what’s best for your customers, your life, and your business.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching P...

In part two of this two-part series, "Where Do You Want to be This Time Next Year", Richard shares an action you can take RIGHT NOW to change the direction of your plumbing business and achieve the success you desire.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks...

In part one of this two-part “Where Do You Want to be This Time Next Year" series, Richard challenges you to "take stock" of what is working and what isn't for your plumbing business and how to take responsibility without dwelling on mistakes.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollar...

The Wonderwomen join Richard and Laura in this special Masters edition of Potty Talk LIVE to discuss how they came along with their spouse to build their plumbing business empires.  To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching Potty Talk LIVE, THE sho...

Wanna find out how to get more reviews for your plumbing business?  Then don't miss this edition of Potty Talk LIVE where Richard's guest is Katie Hill of Podium, an online platform that makes it easy to get customer reviews.  To learn more about Podium, visit https://themilliondollarplumber.com/podium  To watch my other full-length videos, read my articles, or get access to a free...

Do you know the fastest way to kill your plumbing business?  Find out in this episode of Potty Talk LIVE where Richard will explain the most common mistakes most plumbing business owners make when starting their plumbing business and what to avoid to help your business grow.  To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint...

Need help getting those plumbing calls answered?  In this episode of Potty Talk LIVE, Richard introduces a solution that is changing the industry.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching Potty Talk LIVE, THE show for plumbing business owne...

Google My Business is instrumental in keeping your schedule full.  Google expert and co-founder of Home & Local Services Katie Donovan joins Richard in this special edition of Potty Talk LIVE to share inside secrets on how to win the Google Game and raise your rank. To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit htt...

How important is your brand? Join Richard in this special Masters Edition of Potty Talk LIVE as he and the MDP Masters share how to make your plumbing brand stand out from the crowd.  To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching Potty Talk LIVE, THE s...

What’s the 411 on debt?  The Million Dollar Plumber and The Lovely Laura discuss why debt is a necessary tool in  your arsenal and what kind of debt is good in this special edition of Potty Talk LIVE.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for ca...

Success has laws that you must follow to have a successful plumbing business.  In this episode of Potty Talk LIVE, Richard and Laura share the three laws that are foundational to your plumbing business success.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks f...

MDP Masterminds join Richard and Laura in this special Potty Talk LIVE edition to discuss understanding who their right customer really is and how that helped them become successful Million Dollar Plumbers.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catchi...

You may think that your plumbing business is selling plumbing, but your value comes with your time. In this episode of Potty Talk LIVE, Richard and Laura reveal the secret to building a million dollar plumbing business while having a life, too.    To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themillio...

How can you make more money without subjecting your plumbers to sales pressure? In this insightful episode of Potty Talk LIVE The Million Dollar Plumber and The Lovely Laura discuss why plumbers don’t sell and how to incentivize them and make more money. To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondo...

Do you want to make more money with your plumbing business?  Join the Million Dollar Plumber and the Lovely Laura as they share three simple steps you can take today to grow your business and your top line. To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching...

Richard and the Lovely Laura are joined by three Plumbing Masterminds to discuss how they overcame their hourly rate fears and anxieties to finally charge what they’re worth and become successful. [00:38] Intro to Masters episode [07:32] Here are the Masters [09:04] The Masters’ starting hourly rate [11:01] What was life like at the original hourly rate? [13:49] The Honest Hourly Rate Calculator [...

In the final part of the “How to Get More Plumbing Customers” series, Richard and Laura discuss how consistency, professionalism, and making your customer comfortable can build trust. People buy from those they know, like, and trust and this week we conclude the series. [04:12] On a scale of 1-10, how important is trust when making a buying decision? [07:06] Consistency is Key [12:15] Be a Pro (no...

In part two of the series “How to Get More Plumbing Customers,” Richard and Laura share how you can increase your likability to customers. It’s as simple as listening, respecting their home, and showing appreciation. [04:31] Last episode, how to get customers to know you [05:51] Question of the night: What’s a brand you really like? [11:18] KickCharge Creative plug [12:01] First Impressions Matter...

In part  1 of the three-part series, How to Get More Plumbing Customers, Richard and Laura share how you can get more plumbing customers to know who you are. (07:15) Intro - How to Get More Plumbing Customers (09:04) Stand Out from the Crowd (15:05) Meet Them Where They’re At (22:46) MDP Blueprint FREE (24:52) Be Their Neighbor (32:54) Success Academy → Grab my FREE Million Dollar Plumber Blu...

In the final part of our “Living an Intentional Life” series, Richard and Laura share their personal stories of their journey to find the fountain of youth. They discuss how testosterone injections can improve your mindset, stamina, energy, and more. WARNING: Mature content [14:28] Symptoms of Low T    [15:19]Richard's Story    [19:39] Getting Testosterone Injections was the An...