Richard Behney

Potty Talk - The Podcast for Plumbing Business Owners

Business EN ↓ 446 episodes

Thanks for catching Potty Talk, THE podcast for plumbing business owners. I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of the plumbing -- everything from how to start a plumbing business and grow a plumbing business. To showing you how to figure your pricing correctly, find new customers, hire the best tradesmen, brand your company to stand out in your market, increase your online presence and everything in between.

Author

Richard Behney

Category

Business

Podcast website

themilliondollarplumber.com

Latest episode

Jul 6, 2026

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Episodes

Babes of The Plumbing World - Potty Talk #375 20.03.2023

In this special episode of Potty Talk  Jeff and Anne Jordan owners of Babe Plumbing share how they turned their small sleepy family plumbing business into a million dollar plumbing local Icon and the life of their dreams. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his pl...

Million Dollar Plumbing Business Secrets - Potty Talk #374 14.03.2023

In this powerful edition of Potty Talk Richard shares his secrets on how he built his multi-truck, multi-million dollar plumbing business with no money, a few hand tools, and a rusty van. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen t...

The Plumbing Numbers That Matter | Potty Talk Episode #372 07.02.2023

Confused by what KPIs you should be tracking in your plumbing business?  In this Potty Talk episode, Richard shares the 3 KPIs you know and understand that are vital to your success. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table...

How To Win The Plumbing Sales Game - Part 2: The Rules of the Game | Potty Talk 371 03.01.2023

Welcome to Part 2 of our two-part series, How To Win The Plumbing Sales Game: How to Score on Every Call. Here Richard shares three ways to close 98% of your service calls without using manipulative sales tactics and tricks.    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the...

How To Win The Plumbing Sales Game - Part 1: The Rules of the Game | Potty Talk #370 13.12.2022

In this first of the 2-part series How To Win The Plumbing Sales Game, Richard goes over the rules of the game that must be understood in order to play to win the plumbing sales game on every call. ---------------------------------------------------------------------------   Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitche...

Qualities of a leader - Potty Talk Episode 369 06.12.2022

Ever wonder whether or not you are leading your plumbing company well?  In this episode of Potty Talk Richard shares the leadership qualities necessary to run a successful plumbing business.  ---------------------------------------------------------------------------  Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from hi...

You are NOT a plumbing business | Potty Talk #368 29.11.2022

Think you're a plumbing company?  Think again. In this episode of Potty Talk, Richard reveals the real businesses you’re in. Perform well in these three, and you’ll have a successful, self-sufficient, and profitable plumbing company. ----------   Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no mon...

How to Make Your Plumbing Company Attractive to New Recruits - Episode 367 22.11.2022

In episode #367 of PottyTalk, we interview Kelly Presgrave and Dana Hubchen, the owners and founders of the residential and commercial services industry recruiting company, Work With Your Handz. Kelly and Dana discuss the current hiring environment and answer the question, “How can plumbing companies make themselves more attractive to new recruits?”  Thanks for catching Potty Talk, THE show f...

Make your phone ring with these "Power Tools" - Episode 365 07.11.2022

In episode #365 of Potty Talk, Richard and Laura interview Lorne Sederoff from SearchKings, the Google experts who will make your phone ring. Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truc...

The 3 Gaffes That Are Killing Your Plumbing Business - Episode 364 01.11.2022

Scary statistic: The majority of all plumbing businesses are operating paycheck to paycheck. If your plumbing business is going down the toilet, it’s possible you’re making one, two, or all three of these classic mistakes. In this episode, Richard and Laura give us practical advice that helps to systemize, stylize, and monetize our plumbing business.   To watch my other full-length videos, re...

Maintenance agreements for plumbers that sell! - Episode 363 25.10.2022

Maintenance agreements can be a huge asset for your plumbing business, but they’re not really about maintaining equipment at all. So what are they for, and how can you use them to best benefit your business? In episode #363 of Potty Talk, Richard and Laura explain how maintenance agreements are a sales tool. To watch my other full-length videos, read my articles, or get access to a free Million do...

Make MORE MONEY RIGHT NOW in YOUR Plumbing Business - Pt. 5 Episode 362 17.10.2022

In this episode, Richard and Laura give us practical ways to make MORE MONEY right now!   Thanks for catching Potty Talk, THE show for plumbing business owners. To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Richard Behney, The Million Dollar Plumber, teaches the "business...

Make MORE MONEY RIGHT NOW in YOUR Plumbing Business - Pt. 4 Episode 361 11.10.2022

In this episode of Potty Talk, Richard and Laura give us practical advice to make more money for our plumbing business that we can apply RIGHT NOW.  Thanks for catching Potty Talk, THE show for plumbing business owners. To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com. Richard Behne...

Make MORE MONEY RIGHT NOW in YOUR Plumbing Business - Pt. 3 Episode 360 04.10.2022

Part three of a five-part series, how to make more money RIGHT NOW for your plumbing business. Richard and Laura give you practical tips to increase sales, make more money, and have happier customers TODAY. Potty Talk, THE show for plumbing business owners. Richard Behney, The Million Dollar Plumber, teaches the "business" of plumbing -- everything from how to start a plumbing business to pricing...

Make MORE MONEY RIGHT NOW in YOUR Plumbing Business - Pt. 2 Episode 359 27.09.2022

It's no secret, we need our business to make more money. The world today has put focus on working today for tomorrow, while much of this statement is true it doesn't hold the weight of our everyday business struggles. We need to make more money, not just tomorrow.. but RIGHT NOW. This is the second of the five-part series, "5 simple things that you can do right now to make more money for your plum...

Make MORE MONEY RIGHT NOW in YOUR Plumbing Business - Pt. 1 Episode 358 19.09.2022

It's no secret, we need our business to make more money. The world today has put focus on working today for tomorrow, while much of this statement is true it doesn't hold the weight of our everyday business struggles. We need to make more money, not just tomorrow.. but RIGHT NOW. This is the first of the five-part series, "5 simple things that you can do right now to make more money for your plumb...

What the movie Wizard of Oz can teach us about the Plumbing Business - Episode 357 12.09.2022

In part four of the series "What movies can teach us about the plumbing business," Laura and Richard break down the movie The Wizard of Oz, and how we can apply what we learn to our businesses.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.  Thanks for catching Potty Talk,...

What can the movie MoneyBall teach us about the Plumbing Business? - Episode 356 05.09.2022

This week Richard & Laura break down the movie Money Ball and how it applies to business! To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.  Thanks for catching Potty Talk, THE show for plumbing business owners.  Richard Behney, The Million Dollar Plumber, teaches the "busi...

What the Karate Kid can teach us about the Plumbing Business - Episode 355 29.08.2022

In this episode, Richard and Laura break down the movie Karate Kid and what lessons the movie can teach us about the plumbing business. To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching Potty Talk, THE show for plumbing business owners. Richard Behney, The Mill...

What Rocky Balboa can teach us about the Plumbing Business - Episode 354 22.08.2022

In this episode, Richard and Laura break down the movie Rocky and how it applies to the Plumbing Business.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.  Thanks for catching Potty Talk, THE show for plumbing business owners. Richard Behney, The Million Dollar Plumber, tea...

The Freedom Lifestyle in Action 11.06.2022

This week The Million Dollar Plumber and the Lovely Laura welcome many of their clients to Florida for the MDP Retreat. Hear from real life clients about where they started and how the MDP program changed their lives! In this week’s special episode LIVE from Florida, Richard chats with many of their clients to talk about where they started and the how it felt to make the changes to become million...

Episode 349 - A Social Presence is Key to Growing Your Plumbing Business 16.05.2022

Want to get your community to know, like and trust you?  Find out how in this edition of Potty Talk LIVE, where Richard and Laura discuss growing your social following with some simple tips and advice that will have a huge return! To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com. &n...

Episode 348 - Winners Don't Quit 09.05.2022

Ever think of throwing in the towel with your plumbing business?  Then this edition of Potty Talk LIVE is for you!  Danny Pen, owner of New Era Plumbing in Dracutt, Massachusetts joins Richard to share how he went from almost quitting to a multi-million dollar plumbing business owner.  To watch my other full-length videos, read my articles, or get access to a free Million dollar Plu...

Episode 347 - I Can't Charge That! 02.05.2022

Are you ripping off your customer? Find out in this addition of Potty Talk LIVE where Richard will share the tell tale signs that you probably are.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching Potty Talk LIVE, THE show for plumbing business owners....

Episode 346 - Masters Edition: Creating a Company Culture 25.04.2022

How do you build a company culture that your employees and customers love? It’s more than a mission statement; you have to find employees to buy in and focus on serving the customer rather than the bottom line.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for ca...

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