Postal Hub podcast

DHL Parcel CEO Dr Achim DÃÆ'¼nnwald is my special guest. We cover: Markets with e-commerce growth potential Measuring e-commerce penetration Overcoming rising trade barriers Creating a pan-European network through acquisitions and partnerships Network density, including parcel shops and post offices Speed, transparency and flexibility in delivery Expanding delivery options (including lockers,...

Shipping With Amazon will soon kick off in the USA, with implications for the major parcel carriers. Joining me to separate the hype from reality are Marek Rożycki and Dean Maciuba from Last Mile Experts. They have extensive experience in parcel delivery, including Amazon Logistics and FedEx.

How could autonomous vehicles be used in the postal delivery sector? The USPS OIG has identified a variety of use cases for autonomous vehicles in delivery.

Frustrated with failed delivery attempts to residential addresses? Delivering to a neighbour is not a new idea, but how about paying the neighbour? This episode features Bryan See Toh, co-founder and CEO of parcel delivery startup Park N Parcel. Also in this episode: Asian air freight trends, and the implications for cross-border e-comemrce.

My special guest is Dan Arriola, owner and CEO of iD Commerce + Logistics, reviews peak season surcharges, factory direct e-commerce (and small parcels), changes to selling on Amazon, social media and e-commerce, free vs fast delivery, and much more.

How can a city of 200,000 people in mainland UK be classified as remote? Nina Ballantyne from Citizens Advice Scotland joins me to talk about research into higher shipping charges for people living in rural and remote areas and what can be done to fix the problem.

Dean Maciuba, Managing Partner North America at Last Mile Experts, joins me to kick off 2018 with an analysis of PUDO (access point) networks and how they help cut delivery costs.

Last episode for 2017! I discuss the hiring surge for peak season, Australia Post's parcel delivery trials during November/December, an autonomous delivery robot dubbed the "Esky on wheels", Amazon's status as a delivery service, and some thoughts on Amazon's arrival in Australia.

Cathy Morrow Roberson, Founder and Head Analyst at Logistics Trends & Insights shares some highlights from her recent white paper on African e-commerce. We also discuss two-person last mile delivery of heavy goods.

Mark Fallon, President and CEO of the Berkshire Company joins me to talk about some delivery initiatives from the US Postal Service. Also in this episode: An Post's Commercial Director of Mails, Fiona Heffernan joins me to talk about An Post's Christmas partnership with charity ALONE.

John Callan, co-founder/MD of Ursa Major Associates and founder/Chairman of the PostalVision 2020 Initiative and Conferences joins me to review the US Postal Service's full-year results.

Holger Winklbauer, CEO of the International Post Corporation joins me to discuss recent results from IPC's Environmental Measurement and Monitoring System programme. Also in this episode: Juan Sotolongo, Senior Partner at 722 Consulting is back to talk about Singles' Day, including some mind-boggling statistics.

E-commerce logistics expert Matt Hertz shares insights gained from his career in e-commerce and delivery startups. Matt has held senior leadership positions at Shyp, Birchbox, and Rent the Runway.

What are consumers' rights and expectations when it comes to e-commerce parcel delivery? Cara Jones, Senior Policy Researcher at Citizens Advice, joins me to give insights into recent research into customer complaints about parcel delivery.

Australia Post has developed a new delivery platform called Receva. Then Ti Mak, Innovation Partner at Australia Post's Accelerate, talks about innovation and how the platform was developed. Also in this episode, Marshall Hughes, CEO and co-founder of on-demand delivery startup Passel

Sebastian Steinhauser, Managing Director of Parcelly, joins me to talk about the e-commerce delivery landscape, including PUDO networks, customer delivery preferences, carrier agnostics parcel lockers, and communicating with customers.

My special guest is Kenneth Verlage, Head of Business Development at PostNord. We talk about some of the projects coming out of PostNord's Logistics Lab, including machine learning and predicting delivery status, and lots of last mile delivery innovation.

New Zealand Post has been trialling on-demand delivery in various sectors. Michael Stewart, General Manager Customer Experience and Innovation at NZ Post, joins me to elaborate. Also in this episode: analysis of Shipster, Australia Post's new subscription delivery service.

How DC location and density is key to the last mile in China. Juan Sotolongo, Senior Partner at 722 Consulting, talks about congestion, delivery vehicles, meal deliveries, and delivery standards in China.

My special guest is David Adams, CEO International Business Unit at SF Express. David gives us insights into the giant Chinese express company. Also in this episode: Aaron Jackson,  Managing Director Federal Services at Accenture, on the future of delivery.

Tom Allason, Global VP Logistics at eBay. We talk about the delivery experience, the eBay buyer experience, carrier agnosticism, parcel lockers, and much more.

Ivana Mrkonjić, Executive Director International Business at Croatian Post talks about the new deal with DHL Parcel. Robert Hadzetovic, CEO at Austrian Post's online marketplace shoepping.at talks about what the marketplace means for Austrian e-commerce and the benefits for Austrian Post.

How do Chinese courier drivers achieve an astonishing number of deliveries per hour? Juan Sotolongo, Senior Partner at 722 Consulting, unveils some of the secrets of the last mile in China.

Shippo CEO Laura Behrens Wu talks about key e-commerce shipping issues. Last Mile Experts' Marek RÃÆ'³Å¼ycki analyses new delivery subscription services from Australia Post and NZ Post.

The US Postal Service recently announced its Q3 2017 results, which showed just how important parcels are the the USPS's future. Joining me to analyse all this and more is John Callan, co-founder/MD of Ursa Major Associates and founder/Chairman of the PostalVision 2020 Initiative and Conferences.