Postal Hub podcast

Is there a future in digital mailbox services? David Allen, Country Manager for ReDigital, was involved in both of the NZ Post projects to build and launch a digital mailbox. We analyse what helps digital mailboxes succeed, and what holds them back.

In the USA, traditional mail volume has been declining for many years. The number of letters sent by American adults has been falling since 1996. But Americans’ use of the mail has great variation, according to a report by the USPS OIG. I chat with two of the report's authors. Also: Australia Post testing the use of tablets in post offices.

Dean Maciuba from Last Mile Experts joins me for part two of our discussion on Amazon, e-commerce fulfilment, and the last mile.

Amazon's Country leader Middle Europe for Transportation, Rohit Sodha, talks about e-commerce fulfilment and delivery.

Ireland's An Post is launching a ground-breaking new e-commerce project to set up online stores for local businesses...free! In this exclusive interview, An Post Director of Mails, Liam O'Sullivan, gives us the inside running on elocal.it

UPS recently announced it will impose a peak shipping charge during selected weeks in November and December 2017. What will this mean for the delivery sector?  Joining me to analyse the new UPS peak shipping charge is e-commerce and shipping expert Jon Northorpe from the Thought Group.

Is there such a thing as innovation in letters? Is there a future in marketing mail? Mark Fallon from the Berkshire Company and Judy Frothingham from Imagitas bring their expertise to these topics.

E-commerce fulfilment specialist, speaker and author Jonathan Reeve joins me to talk about delivering e-commerce. We cover e-commerce fulfilment models, last-mile consolidation, and (of course) Amazon.

Ivan Čulo was appointed CEO of Hrvatska Pošta (Croatia Post) in January 2017, and has big plans for the Croatian postal operator. He outlines his vision for the post and some of the challenges it faces in this in-depth interview.

There's a lot of buzz about crowd-sourced delivery... so I decided to go to the (ahem) source to find out what's really going on. Ari Kestin, CEO of crowd-sourced delivery platform Nimber, is my special guest.

Will autonomous vehicles bring savings to the delivery and transport sectors? Supply chain consultant Charles Edwards looks at real-life examples from the mining sector, and discusses how autonomous vehicles could change the delivery world.

Marek RÃÆ'³Å¼ycki from Last Mile Experts on the post office’s role in e-commerce, delivery, and how competition and partnership can co-exist in the post office and delivery network.

The US Postal Service needs to undergo radical disruption and change if it is to move forward, according to Dean Maciuba from 4Front Consulting. Dean outlines strategies for the USPS to profitably manage lower revenue from First Class Mail and the huge growth in the lower-margin parcel business.

Charles Brewer, CEO at DHL eCommerce, chats about his experience with e-commerce in developing markets, including Africa and SE Asia.

An Post is launching a new e-commerce returns product called ReturnPal. Liam O'Sullivan, An Post's Director of Mails, joins me to discuss how the new service works and the benefits for customers, e-retailers, and An Post. He also gives us an update on Delivery Box and Post Logistics.

The letters monopoly, the mailbox monopoly, privatisation of the US Postal Service, and the social role of mail all feature this week. Dr Ramesh Ratan, CEO and President of Bell and Howell, and David Williams, former USPS Inspector General and now Distinguished Professor at George Mason University, discuss the past, present and future of postal services in the USA.

Everyone in the postal and parcel sector is talking about reverse logistics and returns… but what’s really happening with returns, and where is the sector heading? My expert guest is Tony Sciarrotta, Executive Director at the Reverse Logistics Association.

Lebanese postal operator Liban Post has been transformed under the watch of Chairman/Managing Director Khalil Daoud.

Amazon analyst Cooper Smith from L2 Inc on how Amazon drives customer loyalty, why apparel is next for Amazon, and why Amazon is serious about delivering the last mile. Cathy Morrow Roberson from LogisticsTI analyses Amazon's acquisition of Souq.com, including implications for logistics and delivery in the Middle East.

Leading postal and parcel industry figure Elmar Toime joined me for an in-depth and at times provocative look at the current state of the postal sector and the emerging trends.

My special guest is social entrepreneur Andrew Butcher. Andrew is the founding CEO of GTECH Strategies, an organisation with a focus on transforming vacant land for social good. Recently, Andrew has researched how vacant (and soon-to-become-vacant) land owned by the US Postal Service could be repurposed to help local communities.

Dean Maciuba from 4Front Consulting joins me to analyse FedEx's new FedEx Fulfilment. We cover what's happening in e-commerce fulfilment right now, what UPS, DHL and Amazon are doing in e-commerce fulfilment, and much more.

Amazon recently held its earnings call, and Cathy Morrow Roberson from Logistics Trends and Insights joins me to summarise and analyse some of the key points from the call. Also in this episode: behind the scenes at PostalVision2020 with John Callan.

Charles Thompson, COO of Aramex Global Solutions, is my special guest. AGS is the joint venture between Australia Post and Aramex. We cover the background to the deal, who benefits from the deal, and what the future holds for the joint venture. We also discuss cross-border e-commerce, and future acquisitions in the postal and e-commerce sectors.

Mitch Bittermann, Group Chief Logistics Officer at aCommerce, joins me for a detailed discussion of delivery and e-commerce in Southeast Asia.