PMP Industry Insiders

Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   Guest: Liam Sunstrum, Owner of Yard Dawgs   Description: Liam Sunstrum, owner of Yard Dawgs in Calgary, joins Dan and Donnie to discuss his company's approach to marketing automation, including Hubspot, artificial intelligence and more to streamline sales, accounts receivable and cancellations. He also...

Dan and Donnie catch up with industry veteran Bobby Jenkins of ABC Home & Commercial Services in Texas. He talks about where things stand at his firm and his advice for pest management professionals interested in becoming more active in their communities.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   Guest:  Bobby Jenkins, owner of ABC Home & C...

Coalmarch COO Frank Andolina joins Dan and Donnie to discuss signs it's time to move on from your marketing agency. He also shares several steps to take before you make a move.  Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   Guest:  Frank Andolina, COO, Coalmarch    

Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   Guest:  Jean Seawright,  Seawright & Associates   HR expert Jean Seawright is back on the podcast to discuss key regulations employers should have on their radar. She covers the Federal Trade Commission’s proposed rule to ban noncompetes, plus the Department of Labor's independent contractor rule, and...

Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   Guest: Lee McInnis, Senior Vice President, Fidelity Bank   Description:  On the heels of the second largest bank failure in U.S. history, Dan and Donnie welcome Lee McInnis, senior vice president of Fidelity Bank, to the podcast to discuss small business banking issues. They discuss banking with small...

Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   Guest: Jennifer Lemcke, CEO of Weed Man & Turfbot   Dan and Donnie are joined by lawn care industry leader Jennifer Lemcke, CEO of Weed Man and Turfbot. They cover her background, the challenges Weed Man is facing, how it's overcoming them, and the opportunities for growth Jennifer sees coming down the...

How do you compete against the big boys and private equity firms in the mergers and acquisitions game? On this episode, Dan and Donnie discuss the opportunities that exist for smaller players to purchase other pest control companies and the steps involved in closing a deal.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   For detailed show notes a...

With so much data at your fingertips, it's easy to get bogged down. In this episode, Dan and Donnie discuss the importance of streamlining the information in your pest control business so you can track progress and make better management decisions.    More from PCO:  Dashboard Confessional: What Makes for Good Reporting? How to Create the One-Minute Manager Report

On this episode, Sharon Roebuck-McBride gives us an overview of the Entrepreneurial Operating System (EOS) and the steps required to implement it. Sharon and Donnie Shelton discuss the EOS journey at Triangle Home Services, including challenges, wins and benefits. They also reveal Triangle's goals and next steps.    Guest: Sharon Roebuck-McBride, VP of Culture and Customer Experience, Triangle Hom...

Tune in to hear Dan and Donnie discuss phantom stock as a deferred compensation model in the pest control industry. They cover the pros and cons, why Dan is a fan of this approach and why Donnie no longer uses it in his business.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   For detailed show notes and more information, visit  PMPIndustryInside...

On this episode, Dan and Donnie discuss the potential problems with relying *too much* on technology in pest control and lawn care companies. They cover how to avoid technology becoming a distraction from the fundamentals of your business.   Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   For detailed show notes and more information, visit  PMPIndus...

Dan and Donnie dive into why this popular new artificial intelligence technology is poised to revolutionize how businesses communicate — pest control and lawn care companies included.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   For detailed show notes and more information, visit  PMPIndustryInsider.com  or follow us on social media: YouTube.c...

What's a balance sheet and why is it important for a pest control company? On this episode, Dan and Donnie cover the components of a balance sheet, how it's different from a P&L, and smart ways to use a balance sheet in your business.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   For detailed show notes and more information, visit  PMPIndustryI...

Jim Fredericks, Ph. D., joins the podcast to discuss his new role as executive director of the Professional Pest Management Alliance. He also talks about what's in the pipeline for PPMA and NMPA and what the future may hold for the industry.    Guest:  Jim Fredericks, Ph. D.  Executive Director,  PPMA Senior Vice President of Public Affairs,  NPMA   Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Speci...

If you need ideas, information and accountability that you can't get from within your organization, it's time to consider joining a peer group. On this episode, Dan and Donnie dive into peer groups — how they work, how to find one and how to get the most out of them.   Hosts Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   For detailed show notes and more in...

On this episode, Dan and Donnie recap the fourth quarter of 2022 and look ahead to 2023. They make predictions for the new year and share how they're preparing in case of a recession and housing market slowdown. Hosts: Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services For detailed show notes and more information, visit  PMPIndustryInsider.com  or follow us on s...

With the mega merger complete, integration is well underway at Rentokil Terminix. In an exclusive conversation with the company's U.S. leaders, Dan and Donnie get an update on the status of the combined company and what it means for employees, operations, M&A and the industry.   Guests:  John Myers, CEO, U.S. Pest Control Brett Ponton, CEO  Rentokil Terminix   Hosts:  Dan Gordon,  PCO Bookkeepers...

On this episode, Donnie and Dan discuss the concept of 10Xing a business and what it may mean for a pest management firm. They talk about the mindset and steps required to achieve exponential growth. Plus, Donnie shares Triangle's 10X goal and timeline.  

Bestselling author and entrepreneurship icon Verne Harnish is back to talk with Dan and Donnie about why pest management professionals should start strategic planning now if they aren't already, no matter the size of the company. He also covers where to begin.

PPMA Executive Director Cindy Mannes joins the podcast to discuss the organization's consumer research and what to consider for your marketing messaging going forward. She also discusses a few key takeaways for industry members prior to her retirement at the end of the year.

On this episode, Dan and Donnie answer listener questions about technician pay, scheduling, office pay, and implementing price increases when you have credit cards on file. Tune in to hear their take on these issues.

Coalmarch COO Frank Andolina joins Dan and Donnie to discuss why digital marketing costs are on the rise and what pest control operators can do about it. They cover Google ads, search and recommendations for improving your ROI in 2023. 

Dan and Donnie give their field reports from PestWorld 2022, held in Boston earlier this month. They give their take on educational sessions, the exhibit hall and what they heard from clients and friends in the industry.

On this episode, Dan and Donnie reflect on the third quarter of 2022, including the latest economic news, and they predict how it may affect the pest control industry the rest of the year.  

During PestWorld 2022, Dan and Donnie celebrate the podcast's century mark by discussing the state of the economy and the pest control market with one of the industry's most astute observers — William Blair's Tim Mulrooney.