PMP Industry Insiders

Dan and Donnie are happy to welcome pest industry sales trainer Patrick Quigley back to the podcast. They ask Pat about selling in good times vs. tough times and whether pest control companies should modify their approach to sales when the economy takes a hit.

On this episode, Dan and Donnie chat with Adam's Pest Control's Anne-Marie Tulp and Tiffany Ghent about the next frontier of pest control sales — text messaging. They cover how they got started and the nuts and bolts of this sales method.

It's no secret that pest management firms must recruit well to grow. On this episode, Dan and Donnie talk with WorkWave's Jeff Davis about things you can do to find the right people and get them up and running quickly at your company. Jeff brings a wealth of experience in HR software to WorkWave and the pest management industry.

Looking to attract and retain competent managers who will help you scale your business? On this episode, Dan and Donnie walk through six things to think about when creating a fair, effective incentive program for your leadership team.

With costs going up and economic uncertainty on the horizon, Dan and Donnie discuss the importance of going back to basics with budgeting. On this episode, they cover how to dial in the three buckets of revenue and the expense portion of a pest control company budget.

Most pest management professionals know the importance of having standards, checklists and procedures in their businesses, but some of us fall short in holding our teams accountable to them. On this episode, Dan and Donnie dive into why you must have a system for managing your systems and where to begin.  

PCO Bookkeepers Managing Member Brian Post, CPA, joins Dan and Donnie on this episode to discuss the Inflation Reduction Act and the associated increase in funding to the IRS. They cover the potential for more audits, the anatomy of an audit and how pest management professionals can avoid being audited.  

Savvy pest management professionals know their companies are their greatest investment, but they don't always treat them that way. Dan and Donnie review mistakes operators often make when it comes to operating their businesses like investments, and how to avoid those pitfalls to increase their overall value.

Coalmarch's Katie McCaskill and Alanna Young join the podcast to discuss trends in search engine marketing, the top 3 recommendations they have for getting the most out of your Google paid marketing budget, and why you should start planning your 2023 marketing budget now.

The Most Important Ratio for High Profitability In good times or bad, gross margin is the key performance indicator that all pest control companies must keep in check to remain profitable. Dan and Donnie explain gross margin, where it should be, and strategies for keeping it there.

Pest control software industry veteran Andrew de la Chapelle talks with Dan and Donnie about steps PMPs can take now to route more efficiently to save on fuel costs and improve efficiency. Speaker: Andrew de la Chapelle Corporate Development PCO Bookkeepers & PCO M&A Specialists

On this episode, Dan and Donnie review Q2 2022 and take a look at the broader forces affecting the pest control industry as we head into the second half of the year.  

Certus Pest CEO Mike Givlin shares lessons learned from doing 57 acquisitions in three years. He discusses how the $80 million company approaches integration and executes change management within the organization. Mike Givlin, CEO, Certus Pest

On this episode, Dan and Donnie talk with Todd Burke, COO of PestSure, to learn more about how captive insurance works and understand why it's a good fit for pest control companies. Todd Burke COO PestSure

Atlanta's Arrow Exterminators has grown steadily over the last decade—much of it through acquisition. On this episode, Kevin Burns joins the podcast to talk about Arrow's acquisition strategy and processes. They also discuss the M&A market as a whole. Kevin Burns Chief Development Officer Arrow Exterminators

Savvy pest control operators already raised prices late last year or early this year to offset inflation. Is it time to raise prices again or more than you already have? On this episode, Dan and Donnie walk through why you should consider it.

Dan and Donnie welcome Tony Massey to the podcast to discuss how Massey Services excels at execution by focusing on accountability, communication and transparency. They also dive into inflation, the state of the economy, M&A and more.

Firing a team member is always a gut-wrenching decision. On this episode, Dan and Donnie talk through their experiences parting ways with employees. They cover the problems with keeping people too long, how to know if additional training will help, and other things to consider.

Dan, Donnie and Access Holding's Josh Finifter discuss why the pest control industry is so attractive to private equity investors and the differences between selling to a strategic buyer and a PE buyer. Josh explains how PE deals may be structured and the business case for an owner to partner with a PE firm.

In this episode, Dan and Donnie cover SBA loans vs. conventional loans, use cases for SBA loans, how they work, the pros and cons, and much more.

Dan and Donnie talk mergers & acquisitions with Sebastian Tomassoni, VP of M&A for one of the largest pest management firms in the U.S. Learn about strategy, decision-making, factors that bring maximum value to a seller and more.

Whether you're considering hiring your first supervisor or you're at the point where you need to add someone to your executive team, this episode is for you. Dan and Donnie cover 10 signs it's time to bring on a manager and other considerations.

Your company's brand is more than your logo or marketing tactics. In this episode, Dan and Donnie break down exactly what a brand is, why brands are ultimately a reflection of the owner, and how to create a company image you're proud of and that your team can execute on.

What is cross-functional selling, why is it important, and how do you execute it in the pest control industry? Tune in to this episode to hear Dan and Donnie answer these questions and more about developing a team approach to sales.

On this episode, Dan and Donnie review the first quarter of 2022 and look into the crystal ball to predict what may occur the rest of the year. They cover the Pest Index, the overall economy, interest rates, price increases and more.