PMP Industry Insiders

On this episode, Dan and Donnie revisit one of their favorite topics — artificial intelligence — and how it relates to operating a home services business. Today's discussion covers how to think about using this emerging technology from a strategic standpoint and why Dan and Donnie believe it's not just a fad.   Hosts: Dan Gordon,  PCO Bookkeepers & M&A Specialist Donnie Shelton,  Triangle...

David Giannetto, CEO of WorkWave, sits down with Dan and Donnie to discuss his background, the software company's current initiatives and what the future holds for the business. He also gives his take on the health of the pest industry based on his observations and WorkWave's data.    Guest: David Giannetto, CEO,  WorkWave   Hosts: Dan Gordon,  PCO Bookkeepers & M&A Specialist Donnie Shelt...

Coalmarch by WorkWave's Rachel Betterbid is back on the podcast for part 2 of a discussion about how demand for home services is slowing down. In this episode, she shares several things business owners can do in the short- and long-term to overcome a drop in demand for pest control and lawn care services.    Guest: Rachel Betterbid, VP of Digital Marketing,  Coalmarch  by WorkWave   Hosts:  Dan Go...

Coalmarch by WorkWave's Rachel Betterbid joins the podcast to discuss why many home services companies are seeing a drop in demand. She shares her observations, market data and marketing trends in the pest control and lawn care industries.    Guest: Rachel Betterbid, VP of Digital Marketing,  Coalmarch  by WorkWave   Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  T...

Guest: Dr. Mike Bentley, Vice President of Training & Technical Services,  NPMA   Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   Dr. Mike Bentley, vice president of training and technical services for the National Pest Management Association, joins Dan and Donnie to discuss what PMPs can expect from PestWorld 2023, which is taking place...

On this episode, Dan and Donnie discuss noncompete and nonsolicitation agreements. They cover what they are, how they're used in the pest and lawn  industries, their importance when it comes to selling your business, and what questions to ask your lawyer before implementing them in your company.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Servic...

Carlos Mendez is a former Navy SEAL and investment banker who helps companies implement the principles of "Extreme Ownership" as a consultant and instructor with Echelon Front. He joins Dan and Donnie to discuss the universal challenges associated with being a leader and how to overcome them to get the best results.    Guest: Carlos Mendez, Consultant & Instructor, Echelon Front   Hosts:  Dan...

Erin Werde joins the podcast to discuss Kolbe Wisdom and how to tap into your instincts to use your time and resources more efficiently and do more fulfilling work. She covers why Kolbe is different from other assessments and how to use this tool to effectively hire, manage and retain team members.   Guest: Erin Werde, President of The Instinctive Advantage   You can learn more about PMP Industry...

Door-to-door sales veteran Lenny Gray joins the podcast to discuss this targeting approach to growing a pest control or lawn care business. He covers the overall strategy and goes into detail about recruiting, technique and more. Guest: Lenny Gray, author of “Door-to-Door Millionaire” You can learn more about PMP Industry Insiders by visiting our WEBSITE Keep up with content on our social media ch...

Training is one of the most critical activities in the pest control and lawn care business, yet it's often treated as an afterthought. On this episode, Dan and Donnie dive into why and how to train your team and what to cover to improve your key performance indicators.  Join PMP Industry Insiders on  TikTok ,  Facebook  and  YouTube !!  Get show notes and more by visiting  OUR WEBSITE!!

On this episode, Dan and Donnie discuss why they recommend pest management professionals begin their annual planning now for the following year. They walk through how to plan around the seven centers of management and the importance of having a clear vision.   Join PMP Industry Insiders on  TikTok ,  Facebook  and  YouTube !!  Get show notes and more by visiting  OUR WEBSITE!!

PestSure's Linda Midyett, a safety expert and 20-year veteran of the pest industry, joins Dan and Donnie to discuss the biggest areas of exposure for pest control companies and recommendations for minimizing risk and implementing safety programs.  Guest: Linda Midyett, Director of Safety, PestSure   You can learn more about PMP Industry Insiders by visiting our WEBSITE Keep up with content on our...

When it comes to selling a business, do you understand the due diligence process? Ilka Krieger and Claire Williams do. They perform financial due diligence on behalf of buyers and have worked on 40-plus pest control deals in the past three years. They join the podcast to walk listeners through due diligence from beginning to end. Join PMP Industry Insiders on  TikTok ,  Facebook  and  YouTube !! ...

In this episode, Dan and Donnie welcome industry veteran David Billingsly to the podcast to cover the power of sharing best practices with other professionals and the role peer networking has played in his career. They also unveil a new venture: PMP Industry Insiders Peer Groups, which David will help facilitate.    Hosts:   Dan Gordon Donnie Shelton   Guest:   David Billingsly   Join PMP Industry...

In this episode, Dan and Donnie review the second quarter of 2023. They discuss inflation and price increases, state of the economy, the status of the pest and lawn M&A markets, and much more.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services

Donnie and Dan discuss the case for keeping a close eye on your cancellation rate. They illustrate why you can't simply outsell your cancels as your business gets larger, and they share key targets for pest control companies.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services  

Brian Post of PCO Bookkeepers & M&A Specialists joins the show to share misconceptions and mistakes pest control operators make when budgeting. He also discusses his top recommendations for budgeting and how to execute the process successfully.   Guest: Brian Post, CPA, Managing Member,  PCO Bookkeepers & M&A Specialists   Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Tri...

On this episode, Dan and Donnie debate the merits of open book management for pest control companies. They discuss the benefits, including transparency, engagement and informed decision-making, as well as the drawbacks and challenges of this approach.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services    

Description:  Rich Vallari, CPA, joins the podcast to discuss a niche but important topic: sales and use taxes. He covers the definitions of sales and use taxes, how they apply to pest and lawn companies, the role record keeping plays in this issue, and why it's important to get this area of your business right.    Guest: Rich Vallari, CPA, owner of Southwest Sales Tax Solutions Hosts:  Dan Gordon...

  On this episode Dan and Donnie discuss areas of exposure for tax audits and why this is one part of your business where you don't want to roll the dice. They cover some of the most common risks related to income tax, payroll and sales and use tax audits.   Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services  

Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   On this episode, Dan and Donnie do a deep dive on mosquito control and make a case for going all in on this service line if you haven't already. They cover profit potential, customer demand and operational details. If you're looking to add or expand your mosquito program, this episode is for you. 

In part 2 of 2, attorney Mark Ruff is back to dig deeper on the topic of termite liability. He shares why the pre-purchase inspection form is a top area of concern, and the steps pest control companies can take to reduce their legal exposure.    Guest: Mark Ruff, Attorney,  MHR Law   Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   For detailed show...

Attorney Mark Ruff joins Dan and Donnie to discuss why and how termite lawyers go after pest control companies. In part 1 of 2, he covers how PMPs can minimize their risks and protect themselves against these claims, including training, documentation and more.   Guest: Mark Ruff, Attorney,  MHR Law   Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   F...

A ChatGPT Field Report On this episode, Dan and Donnie continue "geeking out" over the artificial intelligence tool ChatGPT. Donnie shares several real-life examples of how he's using it in his business and they discuss how other pest control and lawn care operators can do the same.    Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   For detailed sho...

Hosts:  Dan Gordon,  PCO Bookkeepers & M&A Specialists Donnie Shelton,  Triangle Home Services   Description:  In this episode, Dan and Donnie review the first quarter of 2023, delving into the status of the pest control M&A market, why attitudes are changing about door-to-door, and where lawn care valuations stand. They also cover how the economy is affecting sales and marketing.    For detailed...