No Vacancy Live!

Hoteliers have been talking about collecting data for years, but have struggled to turn it into something practical. Now, the advances in technology and processing power are allowing the use of machine learning to leverage that data in meaningful ways. But, what does that really mean? Kelly McGuire sits down with Glenn and Estella while at HITEC to break all down for us. Guest: Kelly McGuire, PhD,...

Here's a vibrant discussion on staff security and safety. This panel was hosted by Glenn Haussman and features:  Adrienne Weil – VP of Strategic Partnerships, AHLA Parminder Batra – Co-Founder and CEO, TraknProtect Steven Norris – VP of Business Development, BluIP Einar Rosenberg – Chief Innovation Officer, Creating Revolutions Robb Monkman – Founder and CEO, React Mobile Subscribe to our weekly n...

In our first segment, Fabian Bartnick shares details on a new Esports league for Revenue Managers. It's coming this fall so the question is, do you have the mettle to win?  Join now at https://www.therevenueleague.com/ Then, Christine Magrann, COO of Makeready on creating winning hotel brands that stand out in their markets. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novaca...

In our first segment, Glenn gives us a quick update before heading into a chat with Nicolas Martinez who develops hotels for Hilton in Mexico. What's his job like? How does it differ being in Mexico with so much territory? We find out! Then Rick Colling, Global Head of Homewood Suites by Hilton go deep with the brand to explore 30 years of history, where the brand stands now with a smidge fewer th...

Seasoned Revenue Manager, Collette Barss, joins Glenn and Estella on the floor at HITEC 2019 to talk about moving the use of a hotel's property management system beyond simply 'check-in' and 'check-out.' But, the PMS is siloed is it not? Where can we go from here and what's on her wish list? Listen in to found out!  Guest: Collette Barss, Revenue Manager, Portola Hotel & Spa Time: 21 minutes

In our first segment, Derek Gagne, Associate Principal, EDSA shares how outdoor spaces of hotels and resorts are being reinvented with elements such as swim up suites. We look at projects such as Venetian Las Vegas, Hard Rock Hotels in FL, and Atlantis. Then Jay Stein, CEO, Dream Hotel Group, discusses how the brand continues to be a powerful boutique offering for customers and the investment comm...

Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman delve into the strange state of the hotel business' financial health. Is it up, is it down, does it matter? And of course, what YOU can do about it.  Learn more about Gary and LWHA here:  http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network:   iTunes , Google Play , Stitcher

For this bonus episode we present a panel discussion focused on personalization, guest experience and the CRS, which was recorded during Amadeus' annual customer conference.  Panelists: Curtis Brewer – SVP, Reservations and Website Solutions - TravelClick  Will Darrah – VP, Reservations – TravelClick Ted Horner - Managing Director - E. Horner & Associates Tim Kinsella - SVP Global Sales, CRS/PMS/P...

In our first segment, Bruce Ford, SVP, Lodging Econometrics shares the latest stats regarding the new hotel construction pipeline. We learn which markets are hot, which ones are way too hot, and lots more. Then Hannes Spanring, CEO, and, Ben Cary, SVP, Development USA with MEININGER Hotels share the 20 year old history of this hotel/hostel hybrid, how the brand has suddenly found itself in the mid...

Have you heard Checking in with Anthony and Glenn? Well, it's the show's one-year anniversary this week! Travel Channel's Hotel Impossible host Anthony Melchiorri, and No Vacancy's Glenn Haussman teamed up for the ultimate podcast. Episodes focus on the hotelier's life, career improvement, dealing with all that life throws at you and lots of great behind the scenes stories from the hotel business...

Keeping Sales, Marketing, and Revenue Management on the same page in a 20-property boutique hotel collection is no small task. This is not a big brand, with big brand support. These small departments are crafting unique experiences from the mountains to the sea. Dan Rollins from Auberge Resorts Collection joins Glenn and Estella and walks them through how these teams decide on a single source of t...

Recorded live in San Antonio with Home2 Suites by Hilton Global Head Adrian Kurre, this show discusses the state of the extended stay brand, the health of the extended stay market and what's new and upcoming for this Hilton brand. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media , or via Twitter and Instagr...

First up Jason Bennett, CMO of Lifeafar , He discusses investing in hotels in Colombia and Puerto Rico, as well as the state of the respective regions. Then we speak with the CEO of Outrigger Hotels and Resorts Jeff Wagoner about how he's transforming a formerly family owned company into an international hotel powerhouse.   Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacan...

First up is Stuart Butler, COO, Fuel Travel who shares the results of the company's latest edition of its annual Leisure Travel Study. Get your copy at https://www.fueltravel.com/2019-leisure-travel-trends-study/ . Then we speak with Kenny Dickerson, Co-Owner & Managing Member at COACHILLIN' who shares his reluctance in getting into the cannabis business. Here's what changed his mind and is making...

First up is Jared Williams, GM of the Canvas Hotel Dallas who shares what it takes to redevelop a hotel into a new design forward, neighborhood focused property that people will pay a premium for. Then we speak with Greg Aden, Leadership Coach and Business Consultant who shares some great advice on how to rev up your career whilst also learning to be a better human being. And Glenn gets some valua...

Sean O'Neill, Reporter covering travel technology at Skift joins Estella and Glenn on the Hotel Tech podcast for a special show covering the technologies he was excited about during HITEC 2019. 

First up is Rebecca Alesia of SmartFlyer with a discussion on how travel consultants are dealing with the mysterious tourist deaths occurring during the past year in the Dominican Republic. Then, she shares how multi-generational travel planning is changing with the new Wanderlist program from Virtuoso. Here's how it may affect your hotel business. Then, we speak with Remko West, a European hotel...

Scot Campbell is the President, Board of Directors, with the Hospitality Financial and Technology Professionals (HFTP ). They're the good folks behind HITEC .  Scot is also CTO, North American Concerts with Live Nation , and also happens to be in the Hospitality Technology Hall of Fame ! We recorded with him on the HITEC show floor to discuss the biggest tech trends he sees relevant to the future...

Today we're uncovering how working with multi-line reps and industry distributors will save you money.  Plus, if you want to save money on your hotel's internet connectivity every single month, listen to this show now!  Guests: Mark Wright, Principal, The Wright Hospitality Group Las Vegas Robert Voorhees, Almo Pro/AV         *sponsored

The Hotel Tech Podcast was podcasting on the HITEC show floor, and we have many great interviews we'll be running during the next couple of weeks. Today, it's a roundup of interviews focusing on great tech companies and leaders. In this show Estella Hale, Chief Evangelist with SHR and co-host Glenn Haussman share their impressions of the trade show before going to interviews with: Todd Davis, CEO...

Each month this summer we're on location sharing the scoop behind the scenes at hotels we think rock. This month we went to the Embassy Suites Seattle Downtown Pioneer Square. First up is Nicholas Kuhns, General Manager at Embassy Suites by Hilton Seattle Downtown Pioneer Square shares success secrets to running a property catering to business people, Alaskan cruise goers, folks attending events a...

First up is Lou Plasencia, Chairman and CEO of The Plasencia Group. He shares what hoteliers need to be thinking about when looking for deals and provides some great insight gleaned from decades in the business. Then, Glenn sits with Sean Hehir, Managing Partner of Trinity Investments, LLC, who provides insight on the state of the deal making market. Then he reveals what he thinks makes for a grea...

Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss everything you need to know about the NYU Hospitality Investment Conference. From the vibe, the seeming lack of big announcements and analyze the state of the hotel business. Learn more about Gary and LWHA here:  http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network:   iTunes , Go...

Go back to when 4G came out. No one could have imagined the impact it would make on our lives. There was no Uber, Instagram or Snapchat prior to 4G. 5G has the potential to revolutionize how hotels market themselves, engage with guests while on-property, and mange day-to-day operations. The press is out on 5G but when will it really be ready to make a difference? When should your hotel be ready to...

First, Bruce Ford, SVP Lodging Econometrics, and David Eisen, Director of Hotel Intelligence and Customer Solutions at HotStats record with Glenn at the close of the NYU Hospitality Investment Conf and share their thoughts. Then, Glenn sits with Peter Strebel, CEO, Omni Hotels & Resorts to discuss his career arc, his first year as a CEO and how Omni differs from other hotel companies. Subscribe to...