No Vacancy Live!

In this special show, Glenn hosts a roundtable discussion with members of the Hospitality Mastermind Group discussing some of the biggest issues faced by designers, purchasing execs and suppliers. It's a fantastic fast paced discussion featuring: Brian Thornton of BGT Designs; David Messersmith , Director of Hospitality Development for JMJ Development, formerly of Gatehouse Capital; Tarlene Davis...

We feature Jonathan Halkyard, President and CEO of Extended Stay America who shares the story of transforming an organization and the future of ESA. But first, we speak with Gary Hernbroth of Training for Winners shares the secret to being prepared for that so called "offseason." Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments...

Dan Cockerell started his Disney career as a participant of the Walt Disney World college program, and worked his way up to VP, Magic Kingdom, leading a team of 12,000 cast members, who entertain millions of guests every year.  Now he's sharing his leadership insight with companies all around the world. We find out what makes Disney so special and how those lessons can be used in other hospitality...

We feature micro-hotel pioneer and  The Pod Hotels   co-founder Richard Bor n on birthing this trend. Learn why it's taking off and it's history. But first, we speak with Jason Fudin, CEO and Co-founder of WhyHotel  on creating new luxury pop up hotel concept in newly built, luxury apartment buildings. Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new www.novacancynews.c...

We feature Dianna Vaughan, Global Head and SVP, Hilton and discuss the importance of all suites hotels to the customer and its overall business strategy, her journey as an executive, the importance of environmental stewardship. But first, we speak with Kerry Ranson, Chief Development Officer Business and Acquisitions with HP Hotels who shares what its like developing hotels in 2018, the importance...

In this episode, we sit down with Sanjay Wahi, VP of Product Management at Sojern, to explore how you can drive direct demand by meeting your guests where they are physically and mentally within the social ecosystems of Facebook, Google, and beyond. 

We feature Phil Hugh, Chief Development Officer with Red Roof to discuss their newest brand entrant HomeTowne Studios by Red Roof, the brand's first foray into the exploding extended stay market. But first, we speak with  Conrad Fort Lauderdale Beach's General Manager Chintan Dadhich to discuss what being a GM in a hotel is like and how he creates career and customer success. Subscribe to our week...

In this episode, we sit down with two of the savviest tech buying pros in our industry today, Chuck Valentino, Vice President of Operations for Vagabond Inn, and Jordan Hollander, Co-founder of Hotel Tech Report, to find out what the process of shopping for hotel technology has become, and what hoteliers can do to turn it back to their advantage. 

Go behind the scenes with Wyndham Hotels and Resorts  franchising. We talk to Tom Barber , Chief Strategy and Development Officer, Wyndham Hotel Group about everything you want to know about what the company is up to for hotel development. And yes, we get some straight talk about the La Quinta acquisition. Also, in our first segment Adam Glickman of Parallax Hospitality we talk about how to make m...

This episode is a deep dive into the current state of Atlantic City. In the first segment Glenn talks with Showboat Atlantic City General Manager Tim Kuhlman and discuss turning a once shuttered casino resort into something new and entirely different. Kulman shares how he's making it happen (hint: lots of creativity & resourcefulness!). Then Chris Green, COO of the management company Chesapeake Ho...

Gary Mendell is turning tragedy into a movement. After losing his son Brian to the scourge of addiction, he vowed to not let this happen to others. He started Shatterproof as a national nonprofit organization dedicated to reducing the devastation the disease of addiction causes families. In this show we discuss drug addiction, creating a national movement, why this disease is prevalent and societa...

Brian Wogernese, President and CEO, Cobblestone Hotels , just closed a deal for the purchase of Vimana Franchise Systems , which has brands such as Centerstone Hotels and Key West Inns . We talk about his current company strategy and get into why this deal happened and what it means for the future of the rapidly growing Cobblestone. First, Glenn chats with Bruce Ford , SVP of Lodging Econometrics...

In this episode, we sit down with Greg Mount, President and CEO of Red Lion Hotel (RLH) Corporation to find out how his team took a 40-year old hotel brand and brought it into a new era via the RLH RevPak, and how their vision can help other hoteliers win their own markets.

Dan Cummins is a renowned comedian, television producer and host of the Timesuck podcast, in where he expresses his comedic take on historical events. But he's also an active touring stand-up comic who's been on shows like Conan . He's on the road constantly, and that means staying in plenty of hotels. We get the hilarious guest perspective of life on the road. First, Glenn chats with Andrew Hazel...

In this episode, Glenn Haussman of the No Vacancy podcast and Estella Hale, Chief Evangelist with SHR  discuss an exciting new technology survey. Fuel Travel ,  StayNTouch  and  Flip.to  partnered to study perspectives from hoteliers and suppliers on industry technology and we sit down with Stuart Butler, COO of Fuel Marketing, to discuss Fuel's newly-released hospitality technology study conducte...

Jay Stein is an intuitive, creative and insightful leader who we got on the mic. He's the CEO of Dream Hotel Group and he discusses creating cool hotels that become part of the cultural zeitgeist and insight to who he is as an executive.  First, Glenn chats with Jennifer Hawkins, President of the public relations firm Hawkins International . She is a PR pro in harmony with rising trends, and in th...

Everything changes now. OK, that's a bit dramatic. However, aparthotels, which combine extended stay, hotel and serviced apartments create a new category that aims to push back shared economy accommodation sites. Glenn and his HeretoStay.tv producer Art Lewry discuss it from the first aparthotel in Paris, Mode Arc De Triomph . Plus, a report on Serviced Apartment Summit Europe in London. Then, Gle...

The active use of personal guest information is the key to meeting travelers where they are. In this episode,  Estella and Glenn sit down with Rich Maradik, Founder of nSight for Travel , a leading predictive marketing tools provider for our industry, to discuss what predictive marketing is, why it matters, and the best ways to use this technology to truly connect with your hotel guests.

It's time for Millennials to move out of the spotlight for a moment, we're focused on Gen Z, many of whom are college aged and ready to spend! Stacey Paul, Head of Travel Innovation at UNiDAYS , the world's leading Student Affinity Network, shares results of an incredible travel survey you need to hear to believe. Here's a tease, they have money to spend and prefer hotels over home sharing. Then,...

Glenn and Estella Hale, Chief Product Evangelist with SHR, take a look at the hot topics from HITEC.  Joining in to give their perspectives are Doug Tucker, director of product management with SHR & Nicole Adair, Head of Revenue Management with SHR. Issues include action on trade show floor, Millennials, block chain and lots more. 

Jon Kastl, principal at interior design firm Champalimaud and lead designer behind the recently debuted Waldorf Astoria Chengdu , shares how hoteliers design in China, and tells the story of Chengdu, which is home to 14 million people. Then, we hear from Keith Menin, Principal and Jared Galbut, Managing Principal of Menin Hospitality, a South Beach based company focused on upscale lodging, lifesty...

We speak with DHS Campaign Manager Taylor Price about the valuable "If You See Something, Say Something®" program. He runs this important safety program and he shares it's history and how everyone can help be aware and spot potential terrorist or other dangerous activity. Learn more about preventing terrorism on the Department Homeland Security on the agency's website .  Subscribe to our weekly ne...

Ryan Rivett, CEO of My Place Hotels, returns to the No Vacancy podcast on leadership, being an outlier hotel brand, his thoughts on AAHOA, learning from previous generation of leaders and more.  Hear his first appearance:  here Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media , or via Twitter...

The debate concerning direct versus OTA bookings rages on. To kick off the first season of our Hotel Tech Podcast series, Glenn Haussman and Estella Hale, Chief Product Evangelist with SHR, debate the European Technology and Travel Services Association (ETTSA) report called Hotel Distribution Costs. Wendy Norris, Corporate Director of Revenue Management and E-Commerce for Valencia Group , joins to...

Glenn Haussman and Estella Hale, Chief Product Evangelist with SHR, discuss integrations and whether they're great or a pain. Plus, why most hotels fall short on their intent for integrated technologies.   Also participating: Kevin Duncan, VP Revenue Management with Classic Hotels & Resorts.