NBDA: Bicycle Retail Radio

This episode’s guest is Yan Lee, Affiliate Manager, with Zidy . Zidy provides a better way to manage customer leads, analyze feedback and drive business progress. Listen and learn about the customer journey, how you can use AI, SMS messaging + Payment platforms for your business.  Support the show

Our Friday Flex feature this week focuses on how to encourage bicycles as transportation. Support the show

This episode’s guest is Ryan Atkinson of Workstand , a platform that helps bike shops manage their online presence and e-commerce strategies. We cover a wide range of topics to gather deep insights into e-commerce strategies and online marketplaces, and even dive into the future of E-commerce. You will love this one. Support the show

Our Friday Flex this week is on tire and tube recycling. Support the show

This episode is supported by bike.rent Manager The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Report...

This week's Friday Retailer Flex we're covering the implementation of metal recycling in bicycle retail. Support the show

This episode presented by bike.rent Manager . This episode’s guest is Emily de Jong, a woman in the cycling industry, connected to us through her relationship with Johnny Velo Bikes. Listen in and learn more about being a woman in the biking industry, an inside viewpoint of the female bike mechanic, and tips for bicycle retailers to attract more female employees and customers. Support the show

Our Retail Design Flex special feature is about evaluating new retail space plans. Show notes today include Floor Plan Paper Dolls . Support the show

This episode presented by bike.rent Manager . This episode’s special feature NBDA President Heather Mason joins Pedego Retailers in their Monthly Lunch and Learn event, focused on enhancing the specialty Retailer. Interviewing Heather is Emma Martin LaPlant, Senior Director | Retail Operations Support & Training Pedego. The conversation covers history of the NBDA, state of the industry and bes...

This week's Friday Flex covers the importance of sustainable business practices in bicycle retail. Support the show

This episode's guests are Ben Dai and Christi Scruggs of Xnito . Xnito is a helmet brand founded specifically to breach the gap between bicycle and motorcycle helmets to best serve e-bike riders. We talk product specifics, how they support retailers, testing standards, and what's next. Support the show

Our Flex this week how to help keep riders inspired to take their bike every day. Support the show

This episode presented by bike.rent Manager . The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. Support the show

Today, thanks to Hubtiger , we are going to look at tips that will revolutionize business operations, streamline workflows, balance technician workflows, and improve customer experiences. Support the show

 This episode’s guest is Lauren Webb, Agency Director at Workstand . Listen in and learn pro tips on how you can first make a plan, engage your community, use direct mail and google listings and finally treat your website as a store location. And that’s just the tip, lots more too...  Support the show

Today's episode begins with a question about servicing wheels. What are the steps needed to execute great service? If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com Our newest edition to Bicycle Retail R...

This episode’s guests are Stephen “Phunky” Proffitt, eBike Technical Service Specialist at Bosch and Laura Montero, eBike Technical Product Specialist. Listen in and learn more about Bosch e bike systems , training, support, service opportunities, rider safety, secondhand market, leasing opportunities and more! Support the show

This week's Friday Retailer Flex topic is boosting online bicycle sales: strategies for retailers Support the show

Every month we are joined by the team at Human Powered Solutions to review their Micromobility Reporter feature. This month's news hour focuses on economic news, safer batteries, in addition two bonus articles submitted by the HPS team. Support the show

This week the team has tips for Bicycle Retailers to sell old inventory via their website! Support the show

This episode’s guest is Mickey O'Brien, the entrepreneurial force known as "Laid Back Mickey." He scaled his first bike shop to three locations in three years before founding a #1 cycle shop specializing in premium recumbent trikes . Through strategic marketing and unwavering dedication to customer satisfaction, Mickey drove unprecedented sales and profit growth, establishing himsel...

Heather reviews tips for Bicycle Retailers to gain more social media followers. Support the show

This episode’s guest is Alessandro Pregel, sourcing lead, Upway. Upway is building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable and reducing waste-helping retailers move product, with a mission to make 2-wheel electric mobility accessible to everyone. Listen and learn more about Upway , how they are working with retailers and how we can learn from the...

This Friday Flex is Tips for Bicycle Retailers to Optimize Their Website! Support the show

This episode’s guest is William Alcorn, President (and Founder) and Sue George, Vice President from Bikeflights. We discuss how trends in our industry affect the Bikeflight's business and how their crew stays nimble to provide great service as a mediary. Support the show Support the show