NBDA: Bicycle Retail Radio

This week on our Retail Design Flex we cover fixtures and merchandising. Support the show

This episode’s guest is our friend Steve Morganstern, owner at Bicycle Ranch Tucson. We talk leveraging brand and awards to tell customers the story of “why us,” discuss the changing market and how shops can succeed with the right tools. In addition, we cover unique strengths of their team and one’s other retailers can pick up to have the same 10 years staying power. Support the show

This week's Flex focuses on solving unmet customer needs. Support the show

This episode’s guest is Kenny Belaey. Founder of Bentonville Bike Fest . I was excited to have Kenny on the show again to talk about how the festival has grown, what to expect for 2024,and the years to come. The Bentonville Bike Fest is happening just days after the NBDA Retailer Summit . Giving retailers and suppliers a chance to spend multiple days not only networking but working in partnership....

Our Friday Flex this week is about rider experience. Support the show

Justin Bolinger is no stranger to bike shop life. Ever since his parents opened a shop in the 1980's, his love of cycling has grown. Now, over 30 years later, he shares his years of expertise and passion through his YouTube channel I Know A Guy Bicycles . The Guy's YouTube channel continues to gain traction for his industry commentary, mechanic expertise and bike restoration and rebuilds...

This week's Friday Flex is all about grassroots loyalty programs. Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. We recap this month's resource "E Bike Hate, Legislation, and Liability for Amazon." The team at Human Powered Solutions has over 245 years of experience and are considered data wizar...

Today's episode begins with a question about upselling when customers only come in for a service issue or small repair. "How do you enhance a customer's ride experience?" If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your question...

This episode’s guests are Alessandro Basso, Chief Executive Officer at StarDue Group. StarDue is the parent company of the brands Basso Bikes and Lee Cougan Mountain Bikes and Craig Steyn, country manager US of Basso Bikes. Alessandro's Father and Uncle founded Basso Bikes in 1977. The conversation covers Alessandro's path from professional mountain bike racer to CEO of one of Italy&apos...

Join Heather for this week's Friday Flex about SKU Reduction. Support the show

 This episode’s guest is Brent Emery, co-owner of Emerys - a Wisconsin based bike store that adapts bikes to the needs of every rider. In this conversation we cover unique needs retailers should possess to best work with adaptive bicycles, whether it’s fit, customization, billing and more. Watch this episode on YouTube for the best experience. https://adaptivecycling.org/ https://www.rifton.com/ h...

This Flex episode covers positioning high-margin inventory to drive additional sales. Support the show

This episode’s guests are Jonathan Youngman, Executive Director for Franklinton Cycle Works, and Erik Anderson, ED at Bikes for All People. In today’s episode they discuss their operations with John Robinson, President of Johnny Velo Bikes and how working together works better to serve their cycling community in Columbus, Ohio. Learn about how bicycle cooperatives have a beneficial impact on provi...

Our short features, the Friday Flex episodes, are quick-hit business tips. This week Heather reviews why it's important to manage inventory, especially beyond 365. Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. We recap this month's resource "Fear Mongering, Journalistic Malpractice, and a Welcoming Smile " in this episode. The team at Human Powered Solutions has over 245 years of experience...

Our Friday Flex today features how using social media can build community and personalized services. Support the show

This episode’s guest is Eric Peterson, Business Development Manager, at Gocycle. Eric has been working to bring the coolest purpose-built, urban electric bike to retailers throughout the central United States. Listen and learn, how Go Cycle, a hybrid direct model brand, is working with retailers as showroom and service partners, and how Eric himself sees the future of the supplier/retailer/consume...

General Tips for All Retailers When it comes to Lighting Watch this episode on YouTube: https://youtu.be/_sYXnpzPRDM - Types of lights - Color temperature - Beam angles - Lumens - Foot-candles - Energy efficiency - Pricing - Light fixture examples - Examples of good and bad lighting - Common lighting fails Support the show

This episode’s guests are Micah Van Horn and Dan Jennings, from SRAM . SRAM excels in the bicycle industry, fostering retail success through top-notch products, education, advocacy, and unwavering passion. This conversation provides insights for bicycle retailers on how to foster success and optimize collaboration with SRAM. Support the show

Today's Friday Flex reviews how to use social media to highlight shop expertise and repair services. Support the show

This episode’s guest is Frances Abbott , NBDA Marketing and Content Creator. Frances has worked in marketing for the last 10+ years in a variety of B2B and D2C roles at agencies and internal agencies and is now partnered with NBDA. This episode focuses on social media tips for retailers. We hope you can take a handful of things if not at least one big idea or process change to implement in your sh...

This Friday Flex Heather reviews tips for using social media to move old inventory. Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. We recap this month's resource "Inflation Eases, but Beware of Phantom Debt and Zombies" in this episode. The team at Human Powered Solutions has over 245 years of experience and are...

This Friday Flex is all about using social media to drive traffic! Support the show