NBDA: Bicycle Retail Radio

This episode is made possible by NBDA member Zidy. Learn more about how Zidy can change your business at Zidy.com . Heather reviews tips on managing inventory and staffing during peak holiday times Support the show

This episode’s guest is Jim Mincher, Founder and Owner of Two Wheeler Dealer in Wilmington NC. Celebrating over 50 years in the business, at least 80% of Jim's time is spent on the sales floor, so that he can promote his philosophy that bikes are fun and that the buyer needs to be happy. We talk about business success and longevity, customer service, family business and the exit plan. ...lots...

This episode is made possible by NBDA member Zidy. Learn more about how Zidy can change your business at Zidy.com . We're on today to discuss holiday retail trends and tips! Is your shop ready for the holiday season? Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

Making the most of Halloween! Some quick tips for bicycle retailers. Support the show

Our guests today are Derek Paulson, director of finance and supply planning and George Lee, head of sales at Rad Power Bikes . Rad has a rich history in the e-bike space. 16 plus years of innovation sets the brand apart. It's why they are an undisputed industry leader. In this conversation today, we chat about the company's history, current sales channels focus, current e-bike landscape,...

If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com Our newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced i...

Our guests today are Darren Campbell: Bicycle Group President Todd Schmidt: Director of Sales John Thomas: Engineering Manager and Joshua Riddle: Marketing Manager at Hayes Bicycle Group Hayes has a storied history in the brake space, we chat about the company's origins, technology, current landscape and what customer data and trends can show us. Support the show

5 tips to turn your website into a sales machine! Support the show

The NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance. Listen in to September's panel. Support the show

Our Flex episode this week covers the role of technology in enhancing the retail experience. Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

It's signage day on our Friday Flex. Listen in as Brian and Heather tackle tips and problems for our retailers. Support the show

This episode’s guests are Danielle Walter Nolan and Kate Nolan, the owners of Brown County Bikes . The conversation explores the personal and professional journey of Danielle and Kate, their unique contributions to the biking community, and their vision for the future of Brown County Bikes...lots of great nuggets for other retailers.   Support the show

Holiday season will approach fast! Listen in for some tips on seasonal marketing. Support the show

This episode’s guest is Alex Andrews, of Marsh & McLennan Agency -Specializing in bicycle industry insurance programs. Bike Shops, Product Liability for manufacturers/suppliers, professional trail building contractors, advocacy groups, and everything in between. In today's episode we chat about state of the insurance industry , best tips and practices, we cover post pandemic needs, e bike...

This week on the Flex we're reviewing back-to-school: tips for bicycle retailers. Support the show

Our guest today is Checo Diaz, CEO and Founder of Gear Hugger . Founded in 2020, Gear Hugger is a Multipurpose Lubricant, a plant-powered petroleum-, fossil fuel-, and PTFE-free multipurpose lubricant. Did you know that 40% of the chemicals that you put on your bike end up in the ground? Gear Hugger cleans, lubricates and protects without harming the planet. In today's episode we chat about S...

Our Friday Flex episode this week focuses on back to school and seasonal marketing. Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

Today's Friday Flex focuses on greeting customers. How do you welcome people in your store? Support the show

This episode sponsored by Bike Rent Manager . The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices . The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel talks through an agenda on various topics.  Topics addressed: Supplier Health - inventory, dealer p...

Our Friday Flex this week covers how bicycle retailers can leverage data to make informed business decisions. Support the show

This episode’s guest is Matthew Smith , 27 year industry veteran, past retailer, and brand leader. Today we are talking about ways for retailers to maximize current opportunities. Included in the conversation is the importance of the retailer, the concept of the retailer as the brand, current inventory, connecting with community....that's just the tip, lots more too... let’s get started! This...

Today's episode features 4 questions people are afraid to ask their bike mechanic or bike technician, including 'How can I tell when my suspension needs servicing?.' If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and phot...