NBDA: Bicycle Retail Radio

Today's guest is Carina Hamel, founder of Bivo and a passionate advocate for sustainability, cycling, and healthier living. In this episode, we dive into Bivo’s innovative approach to reducing waste in the cycling industry and the science behind ditching plastic. We’ll explore how Bivo partners with retailers , tips to grow bottle sales, and a glimpse into the future of hydration technology....

This weeks' episode features how to boost your income stream by offering bike rentals. Support the show

In this episode, we’re thrilled to welcome Amanda Carey, President of the National Interscholastic Cycling Association (NICA) , to explore the powerful ways NICA and local bike retailers can work together to inspire and support the next generation of cyclists. NICA's programs are bringing thousands of youth into the sport, and this conversation will give bike shop owners a deeper understandin...

This week's Friday Flex focuses on how to boost your bike rental income. Support the show

In this exclusive interview, CABDA Show Director Jim Kersten shares insights into the upcoming 2025 CABDA East, Midwest, and West shows. We dive into his thoughts on the state of the bike industry, the decision to host CABDA West in Las Vegas, exciting programming highlights, the Sales Rep of the Year contest, and his call to action for the industry. Plus, learn what makes these events a must-atte...

How does your first impression look? Learn what makes a good retailer window in this special episode of Bicycle Retail Radio. Our Retail Design Flex features Brian from Fixture Lab and NBDA President, Heather Mason. For the best experience, watch this episode and more at our YouTube channel . Support the show

Enjoy this end of year recap with our friends at Human Powered Solutions . Once a month they come on the show to recap their Micromobility Reporter and today we're talking about what to expect as we transition into 2025. Support the show

A holiday poem for our listeners from NBDA President, Heather Mason. Support the show

This episode’s guests are Stefan Guelpen, Head of Global Sales at Saris Cycling Group , Darren Snyder, Director of Product for Cycling, and Chris Bauch, Director of Product for Infrastructure, to explore Saris’s mission, dedication to retailers, and exciting new innovations in racks, trainers, and storage solutions. The conversation shares strategies for retailers to increase sales, showcases Sari...

This week's Friday Retailer Flex features 5 questions BikeInsure. Support the show

This episode’s guest is Brian Crowe, Lead Suspension Technician, Conte’s Bicycle . Conte’s is a well known retailer with multiple locations spanning the East Coast. This conversation highlights key points regarding their view and operations on suspension service and aims to inspire other retailers by showcasing how Conte’s implementation has impacted net profits and customer satisfaction. Support...

If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com Our newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced i...

This episode’s guest is Stephen “Phunky” Proffitt, Bosch’s expert in Service and Training, for an exclusive deep dive into the latest in e-bike education, service insights, and MY25 innovations. In this episode, Stephen shares how Bosch’s robust training programs—both in-person and online—are designed to equip bicycle retailers with the skills and knowledge to excel in a rapidly evolving industry....

Today we have a message of thanks from our NBDA President, Heather Mason. May all of our members and those in the industry have a happy holiday season! Support the show

It's Thanksgiving for our U.S. members this week and we remain thankful for the team at Human Powered Solutions . Once a month they come on the show to recap their Micromobility Reporter and today is the day. This episode of Bicycle Retail Radio Podcast is sponsored by Zidy . Zidy helps bike shops connect with more customers and enhances communication through SMS. Support the show

This week's flex is about going all in on small business. Happy Friday, listeners! Support the show

This episode’s guest is Scott Roth, Founder & Director of Bike and Sol . Bike & Sol, a bicycle repair shop and non-profit organization, in East Greenville, Pennsylvania, is dedicated to helping people enjoy the ride of their lives. Whether you're looking for a new bike, need repairs, or want to learn how to ride, Bike & Sol is the place for you. They also offer a variety of progra...

This week's Friday Flex is all about driving gift card sales. Support the show

This episode's guest is Mark Egeland, General Manager and Partner at Catrike . Catrike is renowned for its innovative and high-quality recumbent trikes, proudly made in the USA. In this episode, we discuss the fascinating history of Catrike, benefits and appeal of recumbent trikes, tips for retailers on selling recumbent trikes, how Catrike supports retailers with marketing and sales tools. T...

This week's episode we're doing 6 Questions with Michael Keating of Tempo . Support the show

In this episode, NBDA President Heather Mason sits down with Chase Wagstaff, founder of SNO-GO , to dive into the story behind the innovative snow bike company. They discuss the origins of SNO-GO, its growth in the U.S. market, and the unique ways the company collaborates with bicycle retailers. Chase explains how partnering with SNO-GO can help retailers diversify their product offerings during t...

Did you miss the most recent Bicycle Industry Retailer & Supplier Best Practices Panel? This episode is the full panel audio. The NBDA holds quarterly forum style meetings on Retailer & Supplier Best Practices . The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel talks through an age...

This episode’s guest is Bill Schouman, VP of Sales at Quality Bicycle Products . As the largest distributor of bicycle products in North America, Quality Bicycle Products (QBP) navigated the pandemic whiplash by staying true to its core values: Be a True Partner, Create Something Special, Deliver Greatness, Keep the Customer First and Act with Integrity. Learn actionable insights through engaging...

Our Retail Design Flex is a special content feature we do with our friends at Fixture Lab. Listen in as Brian and Heather discuss how to make the most of a small shop. Be sure to catch this episode on our YouTube channel for full Halloween effect! Support the show

Our guest today is Stephen “Phunky” Proffitt, eBike Technical Service Specialist. Bosch eBike Systems is known for top-of-the-line safety and performance. Motors, displays, batteries, digital services: their eBike systems are fully networked and can be found in over 100 eBike brands. This conversation is all about safety when it comes to the eBike space and what sets Bosch eBike Systems apart. Ref...