NBDA: Bicycle Retail Radio

This episode’s guest is Anthony Mikrut, National Sales Manager at BikeCo , who takes us behind the scenes of the company and shares how they support independent bike dealers. We discuss BikeCo’s portfolio of iconic brands, their approach to warranty management, navigating the direct-to-consumer challenge, and what makes top-performing dealers successful. Tune in for a deeper look at how BikeCo is...

This week's Friday Flex focuses on service center profitability. Listen for some quick tips! Support the show

This episode’s guest is Mike Carr, Vice President of Sales and Marketing at INTENSE , to explore the brand's storied history of innovation and focus on building future success. From its humble beginnings in the 1990s with founder and CEO Jeff Steber crafting aluminum frames in his garage, to developing performance-proven carbon models, INTENSE has always been focused on “form and function.&qu...

Did you miss our last Growing Ridership Panel? Listen to the recap on this week's Friday Flex. The NBDA is holding quarterly forum style meetings on Growing Ridership and Retailer Foot Traffic . The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel will talk through an agenda on various t...

In this episode, Tony Steward , owner of The Bike Lab , shares how the Entrepreneurial Operating System (EOS) can help bike shop owners regain focus, build stronger teams, and break through growth barriers to achieve lasting success. Tony explains why EOS is more than just another business trend—it’s a proven system that simplifies operations and helps you focus on what truly matters. If you’re re...

If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com Our newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced i...

The NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance. Listen to our December 10th panel in this episode. Support the show

This week's Flex we're talking about Inventory Turn: what it is, and how you can implement it more in your store. Support the show

This episode’s guests are SRAM Technical Field Guide Sean Owen and Midwest Regional Manager Dan Jennings for an actionable discussion about service center add-on sales and modernizing service packages. They’ll share valuable insights on how retailers can enhance customer experience, drive profitability, and adapt to the evolving landscape of bicycle service. Tune in for expert tips on building str...

Our Friday Flex is a shorter episode with quick business tips for specialty bicycle retailers. This week Heather covers mastering inventory cycle counts in your bike shop. Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

It's a quick hit Friday Flex covering key takeaways from our Consumer Research report! Support the show

Today is a Bicycle Retail Radio recap of our State of the Canadian Bicycle Industry webinar. In case you missed it, listen in to this 60-minute webinar exploring the current state and future outlook of the Canadian bicycle industry. This expert panel discussion featured: Patrick Duquet, Commercial Logistics Manager and Edward Wright, Vice President, Canada from HLC , a leading distributor with val...

How can you reinvest in your business by doing a simple clean up? Heather has some ideas. Support the show

Kenny Belaey, founder of Bentonville Bike Fest , joins us to discuss this year’s event, including the debut of E-Mobility Day, the NBDA Retailer Summit, and exciting new activities. He shares how the festival has evolved, the challenges it faces, and what makes Bentonville a top cycling destination. Tune in for an inside look at this year’s festival! Support the show

Introducing our first retailer guest on the Retailer Design Flex: Bike Central. Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues. For the best experience, watch this episode and more at our YouTube channel . Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

Fall in love with the transaction increase efforts this week! Support the show

Christina B. Baanders-Decker, owner of Midwest Cyclery in Kansas City, shares her journey of running a family-owned bike shop for nearly a decade. We discuss the challenges of adapting to the changing cycling landscape, balancing passion with financial decisions, and the strong community ties that make her shop more than just a business. Support the show

This episode NBDA President Heather Mason talks about what it means to "eat the frog" and how a crazy phrase can help transform productivity. Support the show

We held our first quarterly forum style meeting on Growing Ridership and Retailer Foot Traffic this past January. This week we're featuring the recording as the NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. Support the show

This week's Flex episode is the recording of our 2024 annual meeting. Listen in to hear what we accomplished over the past year, staff and board introductions, and a forecast for 2025. Support the show

The NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance. Listen to our December 10th panel in this episode. Support the show

If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com Our newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced i...

Our guest today is Joshua F., President of the National Youth Bike Council , a youth-led nonprofit dedicated to empowering young people and equipping them with the tools, leadership skills, and role models they need to become leaders in their communities. Joshua shares the inspiring story of how the council was formed, its mission to amplify youth voices in cycling, and its vision for creating a s...