NBDA: Bicycle Retail Radio

This episode’s guest is Nick Hage, General Manager North America & Japan at Dorel Sports. With the recent news of Cannondale assembly coming back to the US, the conversation with Nick not only explores deeper into the plans for the GA facility but expands to the health of US retailers. Topics include the model year change refresh, post-COVID USA retailer needs, and independent channel growth t...

Tips to escape zombie mode Support the show

This episode’s guests are Allison and Chris Palmer, owners of Mystic Cycle Centre, located in Mystic, CT. Mystic Cycle Centre opened its doors in 1992, and Chris and Allison purchased the store in 2020.  They are a BREA Platinum winning shop, 1 of 7 across North America, with a tradition of being a strong community partner, helping residents to grow as individuals and serving as contributing membe...

This episode’s guests are Jodi and Doug Hall, owners of Bike Therapy in Morgan Hill, CA. Bike Therapy opened its doors in September 2017. Both Doug and Jodi are avid life-long cyclists and are embedded in the Morgan Hill Community.  Bike Therapy is a 2021 Platinum BREA Award winning shop, 1 of 7 across North America, with a goal to help everyone between the ages of 2 and 99 to discover the joys of...

Building the best team for retail success. Support the show

This episode’s guest is Jeremiah Bishop. As a professional cross-country mountain bike racer, he won gold medals and national championship titles before venturing into ultra-endurance racing where his talent was unleashed. When mountain bike stage racing took off in the US, Jeremiah dominated with an unmatched streak of wins at all the major events. Jeremiah went on to establish a multi-surface Gr...

Take your business to the next level with the NBDA P2 Profitability Project. Support the show

On this episode, John Robinson (he/him), NBDA Board Member and Owner of Johnny Velo Bikes in Columbus, OH, is joined by Stephanie Lenzo (she/her), a cyclist in Columbus, OH, Otto Bohn (he/him), owner of Spoken Bicycles in Middletown, OH, and Dante Escusa (she/her), Service Manager at Roll: Bicycle. Listen in as the panel has an open and honest conversation where they share stories, best practices,...

E Bike Battery Recycling Support the show

This episode’s guest is Neil Wechsler, NBDA P2 Retail Management Consultant and part owner in Montlake Bicycle Shop located in Seattle, Washington. After 40 years of running small to medium sized retail companies, Neil switched roles and began consulting retailers to success and profitability. Infatuated with the bicycle business, Neil has taken every opportunity to get education, training, and pr...

Will bicycle retail never be the same? Support the show

This episode’s guest is Robb Zbierski, professional speaker, coach, bestselling author and consultant of the NBDA. Robb guides professionals and retailers alike to running a thriving business that operates seamlessly even when they aren’t in the office - or shop.  The Bestselling Author of the book Master Your Mind; Counterintuitive Strategies to Refocus and Re-Energize Your Runaway Brain , Robb h...

Reset, Reboot, Clean Up, and Press on. The NBDA is totally on your side. Support the show

This episode’s guest is Scott Montgomery, CEO and Founder of Crank Tank - a company offering CEO consulting, marketing, and Omni Channel strategy to brands and businesses. Scott's impressive background in managing businesses ranges from the origins of Cannondale Europe to the reintroduction of Scott bikes to the US market. Scott has played a pivotal role in guiding well-known brands to excell...

How to build operational efficiency at your retail bicycle store. Support the show

This episode’s guest is Master Wheel Builder Bill Mould, a Columbia University and Yale-educated scientist and engineer who served as a college professor, Air Force colonel, and civilian pilot among other things, before ‘retiring’ into his passion as a master mechanic and expert in bicycle physics and wheel building.  He has written a book on bicycle physics and engineering, has hand-built more th...

Retail Strategies for Improving Sales Support the show

Today's guest is Tom Ranieri, the owner of Pacuare Outdoor Center. The outdoor center located in Costa Rica is about a love for adventure, never-ending exploring, and passion for travel. Hosting guests from all over the world, Pacuare Outdoor Center also offers an affiliate program to bicycle retailers who wish to suggest and offer to their customers and riders a chance to experience a trip o...

Insight and future profitability in e-commerce - with Ben Barenholtz- Quivers Support the show

This episode’s guest is Francisco Cornelio, lead mechanic, manager, dreamer, and creator at N+1 Cyclery and the N+1 vintage bicycle museum. N + 1 cyclery, located in Framingham, MA, was established in 2014. It isn't your typical bicycle shop. The vibe is different. The attitude is different. They are old world and new school. They know that your bicycle isn't just a bicycle, and they wan...

Bicycle Shipping’s best shipping label practices- with BikeFlights.com Support the show

In a recording on September 20th, 2021, NBDA President Heather Mason sat down with Rachelle Schouten, NBDA Development Director to talk about the upcoming 1st Annual Bicycle Industry Gala, recap CABDA Midwest and talk in more depth about the programing content- NBDA provides. With so many trade shows coming up, including Sea Otter, CABDA West, Philly Bike Expo and CABDA east the intent is to give...

In a recording on August 31, 2021, NBDA President Heather Mason sat down with Jim Kersten, CEO and show Director of Bicycle Industry Trade Shows CABDA Midwest, West, East, and Summit, to talk about the upcoming CABDA shows and how and why retailers should take part in these events during these unique times. Relaunched in 2015, CABDA has grown from a small, single event outside Chicago, to become N...

How to Increase Your Profit Margin Support the show

This episode’s guest is Scott Holz, senior program manager at Specialized Bicycles. During his 13 years at Specialized, he progressed from SBCU instructor to brand strategist, and then manager of a global team before moving into his current role as a Senior Program Manager for the brand's single largest market. He has created brand strategies and directives for a global network of over 3,000...