NBDA: Bicycle Retail Radio

This episode’s guest is Stuart Blyth, CEO and Co-Founder of Hubtiger , a multisided platform for the cycling industry. Hubtiger is a powerful online solution designed to improve workshop efficiency with online bookings, service scheduling, and automated communications. In addition to massive service center efficiency gains, Hubtiger, working in combination with retailers’ point-of-sale software, h...

Suggestive Selling  Support the show

This episode’s guest is Brian Shirk, Owner of Lodi Cyclery in Lodi, California. Fueled by a passion for cycling, Brian Shirk and his wife Karin opened Lodi Cyclery in January of 2021. The 2,200 square foot location has quickly become a hub of the community, with group rides, a Strava club, and custom shop cycling kit. Brain and his wife are active in the small business community and stoked to brin...

Taking care of IBD’s mental health Support the show

This episode’s guest is Brett Lang, Co-Founder of Ikeono , a texting platform that allows retailers to communicate easily with their customers. Brett started managing Tibella Sports Group in 2017, and quickly realized the industry deserved a better way to communicate. Brett founded Ikeono with his brother Dru Lang, and the platform has changed what communication with our customers looks like and f...

CURATING INVENTORY Support the show

This episode’s guest is Amanda Batty, owner of the Bike Coop in Albuquerque, New Mexico, a professional athlete, a bike industry columnist, self-proclaimed trouble-making critic, and simply one badass human. Her raw, honest writing has captivated a following in our industry, her simple, elegant words carry no bullshit and simply tell things as she sees them. She took that same fire and passion and...

Digital Transformation Support the show

This episode’s guest is Hans Rey. Hans is considered the world’s leader in extreme mountain biking. He is a former trials world riding champion, a showman, stuntman, and an adventure mountain biker. He has traveled the world extensively riding over and through areas considered unrideable, all the while capturing the cultural, scenic, and spiritual aspects of these locations. Founding a nonprofit,...

A Special Message from NBDA President, Heather Mason. Support the show

This episode’s guest is Rick Snyder, owner of Mike’s Bike Shop in New Brunswick, Canada. Mike’s Bike Shop won not only a Silver Level Excellence Award in the 2021 Bicycle Retailer of Excellence Awards, but also won People’s Choice and has been winning this prestigious award for many years. This is only one of many accolades; the shop also has won Canadian Cyclist’s Bike Shop of the Year - Atlantic...

Cultivating moral imagination. Support the show

This episode’s guest is Scott Buelter, CEO and President of Ascent 360 . A relationship marketing leader who specializes in optimizing marketing programs through data, analytics and technology, Scott has led and built marketing programs for over 50 Fortune 500 clients in multiple industries. Working closely with the team at the NBDA, Scott has been helping to lead retailers’ best practices in data...

Marketing Strategies for 2022 and Beyond. Support the show

This episode’s guest is Michael Marckx, CEO and Founder of Moments of Cycling, a purveyor of the classic one day races in the United States, such as the Belgian Waffle Ride. Referred to as a creative strategist, his portfolio includes retailer, brand leader, community worker, and athlete. Michael is known for shaking things up and coming up with concepts that are new and disruptive; this conversat...

Annual Physical Inventory Counts Best Tips Support the show

This episode’s guest is Joe Coppola, Owner of Velo Concepts Bicycle Lab and Studio located in Culpeper, Virginia. Started in 2014, the bespoke bicycle retailer strives to be different from all others. Rather than take a one-size-fits-most approach, Velo Concepts' focus is on helping the rider select a bicycle that fits the unique needs, size, riding style and aspirations of the cyclist. The s...

Retailer Profitability and Rethinking the Shopping Experience  Support the show

This episode’s guest is Sonya Looney, World Champion Professional cyclist, health coach, podcaster, keynote speaker, a current brand ambassador for 10 brands as well as owner of company, Moxy & Grit. Sonya is one of the largest social influencers in mountain biking in America, partnering with brands to generate new leads, create content and credibility, and devise marketing strategies. She has...

Thank you and Cheers to 2022 Support the show

In this episode, NBDA President Heather Mason is joined by NBDA Development Director Rachelle Schouten to talk about 2021 NBDA member events and shows, featuring highlights, bloopers and a few unknown moments. The conversation also explores the excitement that 2022 will bring, including the Bicycle Retailer Excellence Awards, Big Gear Show and member networking trips. Authentically Rachelle and He...

This episode’s guests are Danielle and Kate Nolan owners of Brown County Bikes in Nashville, Indiana; a woman and LGBTQ owned and operated bike shop. BCB is the only bike shop in downtown Nashville, IN which is home to Brown County State Park. The park boasts over 28 miles of pristine mountain biking trails and attracts over 3 million visitors to this small town every year.  The mountain bike focu...

A Holiday Poem for the Independent Bicycle Retailer Support the show

This episode’s guests are Steve and Kristin Brandt, owners of Massachusetts-based bicycle store Steve the Bike Guy. Steve the Bike Guy is a customer-focused, family-owned bike shop offering expert service, new bikes, parts & accessories, and lots of advice and help. A 2021 Bicycle Retailer of Excellence Award winning shop, listen in as Steve and Kristin share about the uniqueness of the shop,...

Bring out your creative retailer spark Support the show