National Bicycle Dealers Association

NBDA: Bicycle Retail Radio

Business EN ↓ 549 episodes

The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com. Podcast is made possible by donations. Support the show by donating here: https://nbda.com/donate-to-the-nbda/

Author

National Bicycle Dealers Association

Episodes

Taking an Essential Central Role in the Mobility of the Future - Bosch eBike Systems 23.08.2022 55:40

This episode’s guest is Laura Montero, Technical Product Specialist at Bosch eBike Systems . Laura, based in Austin, TX, is part of the team that interfaces with independent bicycle retailers on a regular basis, working with retailers on technical training, relationship building, support, and resources. For more than 10 years, Bosch has been delivering innovative eBike drive systems that offer t...

The Friday Retailer Flex - Episode 72 19.08.2022 6:31

Your Staff- The Game Changers Support the show

Great Staff and the Philosophy of Community 16.08.2022 29:21

This episode’s guest is KC Speich, managing partner at Trek Bicycles of Highland Park, an independently owned and operated shop in a northern suburb of Chicago. KC has been in thr cycling industry since the age of 14 and has experience on both the LBS and manufacturer sides of the business. The guest host for this episode is Sheri Rosenbaum, columnist for RoadBikeRider and blogger at Sunflowers an...

The Friday Retailer Flex - Episode 71 12.08.2022 11:05

Getting More Customer Reviews Support the show

NBDA Nosh Episode 3 - Robb Zbierski, Sales and Leadership Consultant 09.08.2022 51:26

The Nosh is nourishment, a little bicycle industry food for the soul, it might leave you feeling full and content at the end, or hungry and asking for more. We hope it just hits you right on leaving you feeling positive, confident, inspired, and thankful. Thankful for this wonderful industry that we get to love, work, and play in. The Nosh is a monthly podcast, this month featuring NBDA President...

The Friday Retailer Flex - Episode 70 05.08.2022 5:06

Handling declined credit card transactions Support the show

Live from the Big Gear Show Day 2 04.08.2022 49:17

Big Gear Show 2022- held outside amid the mountains, it is easy to be inspired to get outside, walking the show of over 200 brands from the outdoor, hike, bike, paddle and camp world. This is an adventure junkie’s dream. Bike retailers mingling with outdoor retailers, daily education tracks, bike and boat demos. The show is a great place to escape from the shop too. A destination to learn, meet, r...

Live from the Big Gear Show Day 1 03.08.2022 27:20

Live from the Big Gear Show Day Zero 01.08.2022 27:57

The Friday Retailer Flex - Episode 69 29.07.2022 5:27

Email is Not Dead - How to make your emails stand out. Support the show

Inspired by Spilled Coffee 26.07.2022 48:25

This episode’s guest is Adam Saplin, Founder and Inventor of HandleStash , a made in the USA shock absorbing bike cup holder. After 9 months of R&D, welcome HandleStash, born while trying to carry a coffee while riding, and coffee that kept jumping and splashing on every bump. HandleStash is made with as much US-sourced materials as possible, and assembled in Denver, CO. Having recently left h...

The Friday Retailer Flex - Episode 68 22.07.2022 4:53

Removing Your Store Ceiling Support the show

Expanding a Bicycle Retailer’s Standard Offering 19.07.2022 1:01:28

This episode’s guest is Joe Coppola, a second time podcast guest and owner of Velo Concepts Bicycle Lab and Studio located in Culpeper, Virginia. Started in 2014, the bespoke bicycle retailer strives to be different from all others. Rather than take a one-size-fits-most approach, Velo Concepts’ focus is on helping the rider select a bicycle that fits the unique needs, size, riding style, and aspir...

The Friday Retailer Flex - Episode 67 15.07.2022 8:06

Cash wrap counter ideas and tips Support the show

The Service-Focused Shop 12.07.2022 59:57

This episode’s guest is Matthew LaPrade, Owner of AE Service Course in Folsom, CA. Aside from being on two wheels since 3 years old, Matthew has two decades of experience in the bicycle industry. From mopping floors and breaking down cardboard to being contracted by top bicycle companies to provide technical services, throughout this time Matthew has developed a wealth of knowledge and skill that...

The Friday Retailer Flex - Episode 66 08.07.2022 6:57

5 Things Your Retail Store Exterior Should Accomplish Support the show

NBDA Nosh Episode 2 - Shane McCamey, Director of Training and Business Development at Boiron USA 05.07.2022 51:48

The Nosh is nourishment, a little bicycle industry food for the soul; it might leave you feeling full and content at the end, or hungry and asking for more. We hope it hits you right on, leaving you feeling positive, confident, inspired, and thankful. Thankful for this wonderful industry that we get to love, work, and play in. The Nosh is a monthly feature featuring NBDA President Heather Mason an...

The Friday Retailer Flex - Episode 65 01.07.2022 8:29

Using technology to improve customer experience Support the show

Perfecting How Bikes Move 28.06.2022 50:19

This episode’s guest is Taylor Essick, CEO & Co-Founder of Kitzuma Cycling Logistics . For the last 20 years, Taylor has had his finger on the pulse of the bike shipping and logistics industry. With the launch of Kitzuma Cycling Logistics in 2020, he is using that experience to help simplify the way bikes move for bike companies and the cyclists they serve. In this episode we will not only get...

The Friday Retailer Flex - Episode 64 24.06.2022 9:05

Finding Additional Revenue Support the show

Phat Tire Bike Shop 21.06.2022 41:27

This episode’s guest is Josh Travis, Phat Tire Bike Shop’s Bentonville, Arkansas store manager. The Bentonville location is one of 13 Phat Tire shops in a two-state region—Arkansas and Oklahoma. Bentonville is the headquarters for Walmart, and in 2006 MTB trails were a tool to attract talent to this quaint town. Fast forward to today, and the area boasts some of the best MTB and gravel riding in t...

The Friday Retailer Flex - Episode 63 17.06.2022 9:34

How do you determine which products you offer in your store? Support the show

Fireside Chat - E-Bike Explosion/Fire Safety 14.06.2022 58:18

Recent news in both trade and consumer publications around e-bikes risk and safety have prompted attention on the classification of bicycles and lithium-ion batteries. In response to the amount of data, the NBDA has teamed up with experts to offer a SuperWebinar series boiling down the information to outline retailer best practices regarding e-bikes. This episode is a playback of the Fireside Chat...

The Friday Retailer Flex - Episode 62 10.06.2022 11:13

What about your store layout and design encourages customers to walk through and fully experience your space? Support the show

NBDA Nosh Episode 1 - Buy Where You Ride Retailer Event Fund with HLC 07.06.2022 54:18

This is Episode 1 of our new podcast series – The NBDA Nosh. The Nosh is nourishment, a little bicycle industry food for the soul, it might leave you feeling full and content at the end, or hungry and asking for more. We hope it just hits you right on leaving you feeling positive, confident, inspired, and thankful. Thankful for this wonderful industry that we get to love, work, and play in. The No...