MSP Mindset with Damien Stevens

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4Wi On this week's episode, Alan Crowetz, CEO of Infostream, joins the show to share the lessons he's learned over the last 30 years of doing business. He shares why it's important to collaborate with other MSPs, even competitors; the importance of being on camera and how it generate...

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4Wi In this week's bonus episode, we recorded at the Start Grow Manage Summit in Philadelphia, and our guest this week is George Ballane, CEO and owner of BizTech Pro. George shares what he's done within his MSP that's making a huge difference, niching. But he also shares other topic...

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4Wi On this week's episode, we continue our MSP Titan series, where we interview top MSP CEOs around the world and let them share their advice on what you should do for your MSP. Today's guest is Earl Foote, CEO of Nexus IT, Utah's largest and fastest-growing non-PE MSP. Though many...

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4Wi In this week's bonus episode, we're recording at the Start Grow Manage Summit in Philadelphia with our first guest Robert Choynowski, CEO of SeaGlass Technology. Robert shares what he's learned over the last several years, which has led to him 2 years straight of 100% growth... P...

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4Wi This week, we explore with operations expert Jhana Li the transformative power of operations and how it’s much more than just backend management. Effective operations optimize a business's core resources—time, energy, money, human potential, and physical capital. But we really ho...

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4Wi MSPs have 3x-ed their MRR in one year after implementing customer success (Marnie's clients).. That's why, on today's episode, CS expert and former CEO Marnie Stockman joins the show to discuss the importance of customer success in your MSP and how it can completely change your M...

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4Wi On this week's episode, Dr. Alan Barnard, one of the world's leading experts on the theory of constraints, joins the show to explain how this theory can help business owners (including MSPs) exponentially grow their companies. How does the theory help? By implementing it, busines...

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4Wi In this week's episode, we start our new interview series called MSP Titans on MSP Mindset. In this series, we interview 100 of the top 500 MSPs in the world and let them share their stories and paths to success. Our first MSP Titan is Sean Maguire, founder of Synivate. He shares...

On this week's episode, Alok Appadurai, CEO of Uplift Millions and best-selling author, joins the show to discuss how important your identity is in growing a business and living out your dream. Alok went from the highs of a successful CEO to the lowes of being homeless and having to live in friends' houses... So how did he bounce back and end up with a successful company? Through never letting go...

On this week's episode, Dr. Robert Murray joins the show to discuss the importance of emotionally maturity in the workplace and loving your team well. And we're not talking about love as in how a family would, but what's necessary and acceptable for the workplace. But first, it all starts with understanding your own emotions first before you can be understand others. Then, watch as your team flour...

Find yourself struggling with thoughts like "I'm not enough" and wonder where these thoughts come from? On this week's episode, Britt Lefkoe, a business coach to billionaires and top executives, joins the show to discuss where you find your worth as a person, how to overcome the "I'm not enough" mentality, and how to shed your false narratives. Chapters: 0:00 - Intro 1:40 - Struggling with “I’m no...

Are you playing to win with your MSP? On this week's episode, former NFL player turned CEO, Shawn Harper, joins the podcast to share how you can overcome obstacles in all areas of your life with a winning mindset. It's time to stop playing the victim and instead be the victor. Making this mindset shift will change everything.  0:00 - Intro  1:43 - Shawn's struggles growing up  9:04 - Struggles wit...

On this week’s episode, Ethan Bull, co-founder of ProAssisting, joins the show to discuss the powerful impact an executive assistant can have on both your MSP and personal life. Win back your time from tasks you SHOULDN’T be doing and use that free time to invest in your family and focus on areas of the business you’re best suited for as owner/CEO.  Chapters: 0:00 - Intro 1:48 - Why 29 hour work d...

On this week’s episode, Terry Hedden, founder of Marketopia and former MSP, joins the show to discuss his story of having one of the nation's fastest-growing MSPs in its time. From a $24k investment to making the Inc 5000, Terry shares his insights into what you can do to fast-track your MSP. Hint: it starts with delegating and putting your people first.    Chapters: 0:00 - Intro 1:18 - How Terry...

On this week's episode,  Joe Rojas, who's built 3 MSPs to over seven figures, shares his story with niching and how it jumpstarted all his business ventures. If you're looking to grow your MSP exponentially, then it's time to find your niche. And when you do, buckle up because you're going to take off quick. Chapters: 0:00 - Intro 1:35 - Why niching is important 10:53 - Joe helps me with niching 1...

In this week’s episode, Damien sits down with Shawn Walsh and Dave Cava, authors of "The Pumpkin Plan for MSPs," to discuss their journeys in the MSP industry. Shawn shares his transition from law enforcement to business leadership, while Dave recounts his rapid MSP growth (1 million revenue in 1 year) amid personal health and legal crises. They candidly discuss challenges like team management, fi...

In this week’s episode,  Damien sits down with Sunny Kaila, CEO of IT by Design, to explore his entrepreneurial journey from a young immigrant with limited English skills to leading a nearly 1,000-employee organization. Sunny shares his experiences growing up on a farm in India, moving to the U.S., and the relentless hard work that enabled him to achieve his American dream. He discusses the challe...

In this week’s episode, leadership and management expert Dave Kline offers insights into how you can elevate your leadership and management skills. Drawing from his extensive experience in top companies, Dave discusses practical strategies for hiring the right team, the importance of recruiting vs hiring, overcoming common leadership challenges, and establishing clear expectations/goals. See how t...

Do you ever struggle with sales? If so, Brain Gillette, founder of Feel Good MSP is sharing his story and techniques on how he, as a VP of sales, helped an MSP grow 3x in 3 years. His techniques are very different from what we've always been told... But this is the future of sales.   Chapters: 0:00 - Intro 1:17 - Brain's different path into sales 5:18 - Stop playing a role during sales 8:45 - His...

This week on MSP Mindset, join us for a packed conversation with Kyle Christiansen, co-founder and chief Accountability Officer at Empath. In this episode, we delve into critical strategies for MSP owners, focusing on pricing and profit margins, recruiting, accountability, and sales.  Improvements in these areas can help differentiate your MSP in a saturated market, leading to happier employees an...

Today's episode spotlights Arlin Sorenson, a pivotal figure in the tech industry and founder of Heartland Technology Solutions and HTG Peer Groups, now known as ConnectWise Evolve. Arlin has shifted his focus from running his IT company to mentoring tech leaders and enhancing business growth through peer accountability. We'll uncover how his upbringing on an Iowa farm ignited his entrepreneurial j...

Ever struggled with self-sabotage or imposter syndrome? We should all raise our hands! On this week's episode, business coach and entrepreneur April Garcia joins the show to discuss overcoming self-sabotage to better your success.  Voted least like likely to succeed in high school, April is now a highly successful entrepreneur who's willing to share her personal struggles with self-sabotage/impost...

On this week’s episode, we’re discussing how to build a culture of authenticity within your MSP. It starts with the transformative power of genuine feedback, discovering your Zone of Genius, and learning the crucial role of authentic communication. Leading the discussion, Brian Hoppe, former MSP and now MSP executive coach, joins the show to share his insights on accomplishing this. Culture may se...

Struggling to find or maintain talent at your MSP or small business? If so, Zeke has some answers. On today's episode, Zeke Lopez, founder of People Oxygen, joins the show to discuss productive mindsets around hiring people. Sneak peek, it starts with valuing the brains (the people) over the bucks (money). Your people are your greatest asset, and your success runs through them as much as it does y...

On today's episode of MSP Mindset, Johnny Page, CRO of SaaS Academy joins the show to discuss his journey from commission only sales to CEO to now CRO of SaaS Academy. He's sharing all he learned along the way, from victories to struggles. He drops tips on hiring and how to make sure you're building the right team; mindset and how it grows your business; overcoming imposter syndrome; and the impor...