MGMA Podcasts

In this episode of the MGMA Business Solutions podcast, we welcome back Dr. Alex Ding, Associate VP for Physician Strategy and Medical Affairs at Humana. Dr. Ding dives into the findings of the MGMA-Humana AI Adoption Report, discussing how artificial intelligence is transforming healthcare by reducing clinician burnout, improving operational efficiency, and enhancing patient outcomes. Join us for...

In this episode of the Ask MGMA podcast, hosts Daniel Williams and Cristy Good discuss strategies for sizing a central billing office (CBO) to ensure efficient accounts receivable (AR) management and claims processing. Christy, an MGMA expert, shares key insights and best practices to help medical practices determine the right staffing, technology, and processes to optimize their CBO operations. K...

Welcome to the MGMA Week in Review podcast, where we dive into the latest news and insights impacting healthcare leaders. In this episode, we cover a powerful call to protect Medicaid, a guide on behavioral finance for physicians and dentists, the rise of no-show fees, states' moves to reform certificate of need laws, and the data dilemma costing health systems millions. Main Items and Resources:...

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Dr. Ruth Gotian, a leading expert in mentorship and the Chief Learning Officer at Weill Cornell Medicine. Dr. Gotian discusses the transformative impact of mentorship, the key elements of successful mentoring relationships, and how organizations can build thriving mentorship programs. Key Takeaways: The Benefits of M...

In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes back Liz Mahan, the Director of Professional Development and Solutions at the Association for Advancing Physician and Provider Recruitment (AAPPR). Mahan dives deep into AAPPR's 2024 Benchmarking Report, exploring the key trends and challenges facing physician and provider recruitment in the coming years. From the ongoing...

In this episode of the MGMA Insights Podcast , host Daniel Williams speaks with Regina Rogoff, the retired CEO of People’s Community Clinic in Austin, Texas. With over 20 years of healthcare leadership and a prior career in legal aid, Regina has dedicated her professional life to serving underserved communities. The discussion highlights Regina’s transformative leadership at People’s Community Cli...

In this episode of the MGMA Insights podcast, Daniel Williams sits down with Dr. Anjali Rajpal, a leading cosmetic dentist and founder of Beverly Hills Dental Arts. Dr. Rajpal shares her journey into healthcare, her passion for art and mindfulness, and how she is redefining the patient experience through a holistic, patient-centered approach. Main Points: Dr. Rajpal's Path to Dentistry: Blending M...

In this final MGMA Week in Review episode of 2024, hosts Daniel Williams and Colleen Luckett discuss key healthcare stories, including strategic planning mistakes, the killing of a healthcare CEO, and the latest data on nurse compensation trends. As the year comes to a close, this episode provides valuable insights and perspectives to consider as the industry looks ahead. Topics and Links: Don't M...

Welcome to Mindful Medicine , where we explore the intersection of mindfulness, health, and transformative experiences. In this episode, Daniel Williams, Senior Editor at MGMA and host of the MGMA Insights Podcast , speaks with Dr. Mimi Zieman—an OB/GYN, adventurer, and author of the memoir Tap Dancing on Everest . Dr. Zieman’s story takes us from her beginnings in New York City to her pivotal rol...

Welcome to the MGMA Insights podcast! Join host Daniel Williams as he sits down with DeDe Kelley, Director of Talent Acquisition at Marsh McLennan Agency’s National HR Consulting Services. In this episode, they discuss the pressing hiring challenges healthcare organizations face in 2025, including leveraging AI, fostering workplace culture in remote settings, and addressing mental health and well-...

Welcome to the MGMA Week in Review podcast! Hosted by Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, MGMA writer and editor, this episode explores bipartisan efforts to reform pharmacy benefit managers, to the role of AI in clinical care, and key considerations for physicians debating a shift from independent practice, we bring you insights to help navigate the evolving healthcare la...

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Veronica Villarreal, Chief Ambulatory Officer at DHR Health Clinics and author of the new book C-Suite Bound: How Self-Discovery Leads to Ultimate Success. Villarreal shares her inspiring journey to the C-suite, offering valuable insights and actionable advice for medical practice leaders aspiring to reach th...

In this episode of the MGMA Business Solutions Podcast , host Daniel Williams sits down with Dr. Michael Blackman, Chief Medical Officer at Greenway Health, to explore how advanced automation and evolving technologies are reshaping the healthcare landscape. Dr. Blackman provides insights into emerging tools like AI-powered documentation, the challenges of adoption, and the potential for healthcare...

This MGMA Week in Review podcast covers a range of important healthcare topics, including Advocate Health's achievements in value-based care, the impact of pharmacy chain closures, and strategies to reduce workplace violence in healthcare settings. Key Highlights: Advocate Health Saves $135.7 Million Through Value-Based Care Programs Source: Health Leaders article on Advocate Health's success in t...

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Claude Royster, Vice President and General Manager of Health and Wellness at Care Credit. They discuss how Care Credit can help medical practices and their patients navigate the complexities of healthcare financing, especially as annual deductibles and FSA resets approach. Royster shares insights on the imp...

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Dr. Anthony Mazzarelli, co-president and CEO of Cooper University Healthcare. Dr. Mazzarelli shares his insights on the unique challenges facing the healthcare industry, the role of technology in enhancing patient care and operational efficiency, and Cooper's approach to building resilience in a changing la...

Welcome to this week’s MGMA Week in Review Podcast ! Hosts Daniel Williams and Colleen Luckett break down the most important stories in healthcare management. This episode covers the latest ransomware threats targeting healthcare, practical advice for onboarding new physicians, strategies for managing workplace conflict, and preparing your medical practice for 2025. Episode Highlights: Ransomware...

In this episode of the MGMA Insights Podcast, host Daniel Williams interviews Kelly Smith, an experienced practice management coach and consultant. Kelly shares her journey from working in medical oncology to becoming a dedicated coach for healthcare professionals. Together, they discuss the importance of work-life balance, the value of compassionate workplace cultures, and her actionable framewor...

Welcome back to the MGMA Consultants Corner Podcast! In this episode, host Daniel Williams sits down with returning guest Doral Jacobsen, FACMPE, CEO of Prosper Beyond and an MGMA Consultant. Together, they discuss practical strategies for successful payer contracting, insights from the MGMA Leaders Conference, and the recovery efforts following unprecedented flooding in Asheville, North Carolina....

Welcome to this week's MGMA Week in Review podcast, hosted by Daniel Williams and Colleen Luckett. This episode dives into timely healthcare topics, including updates on telehealth policies, the value of family caregivers, trends in revenue cycle management (RCM), outpatient time burdens, and policy changes affecting the uninsured. Stay tuned for insightful discussions and direct links to resource...

Welcome to the MGMA Business Solutions Podcast , hosted by Daniel Williams, Senior Editor at MGMA. In this episode, Daniel sits down with Dr. Miechia Esco, Chief Medical Resources Advisor, and Amelia Vietri, Senior Vice President and Partner at LocumTenens.com. Together, they dive into innovative strategies for tackling healthcare staffing shortages, improving clinician retention, and enhancing pa...

In this episode of the MGMA Ask an Advisor Podcast, hosts Daniel Williams and Christy Good dive into the importance of network utilization KPIs and how they can be leveraged to enhance patient satisfaction and operational efficiency. They discuss the critical metrics to track, the benefits of monitoring network utilization, and strategies for implementing cost-effective solutions, even for smaller...

In this week’s episode of the MGMA Week in Review podcast, Senior Editor Daniel Williams and Co-host Colleen Luckett bring you the latest updates and insights from the healthcare industry. Here's what you can expect: Highlights: National Nurse Practitioner Week: Celebrating the contributions of Nurse Practitioners (NPs), with inspiring stories of resilience and innovation, including NPs stepping u...

Welcome to the MGMA Insights Podcast, hosted by Daniel Williams, Senior Editor at MGMA. In this episode, Daniel is joined by Susan Montminy, Director of Risk Management and Analytics for Caveris. With over 30 years of experience in patient safety and healthcare leadership, Montminy discusses key issues from Caveris's recent white paper, Hidden in Plain Sight: Exposing the Drivers of Diagnostic Err...

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Sharon Woodworth, a healthcare sector leader at HED and assistant professor at UCSF, who has over 12 million square feet of healthcare facility design experience. Sharon shares her insights into creating spaces that enhance patient care, operational efficiency, and sensory perception, all while tackling the challenge...