Let's Talk About........With Nicky Perfect

For over a decade Nicky had the privilege of being an international hostage and crisis negotiator. During this time she learnt everyone has a story and all of us experience some sort of crisis during our own lives. Each one of our stories has a life lesson someone else can learn from. Today's story is about loss, dealing with grief and how being present and in a moment with another person can...

In this episode Nicky share her knowledge of how hostage have survived their time in captivity and what we can learn and use as we experience these challenging times. She also shares stories from her own life and how you can use these to create better relationships as we spend far more time with each other and change our daily routines. Resources & support (UK) Samaritans: 116 123 (free, 24/7)...

In this track Nicky explains why she believes words are important and then gives three ways of improving and challenging yourself in your own conversation. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nickyperfect.com  🌐   www.thecommunicationcoach.co.u k

In this episode Nicky discusses what she believes presence is, the difference it makes when you bring you own presence to ta conversation and she also shares a chapter from her new book, talking about what happened and the lessons she learnt. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tool...

Not everyone enjoys Christmas and sometimes we have to face challenges which seem exaggerated because of the time of year. In this episode Nicky shares some practical tips on dealing with our own emotions and also why there is conflict between people when deciding how to spend Christmas Day. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELI...

In this track Nicky describes a conversation she had with a team member, how it didn't go too well and what she learned. she also shares the stages of change and how to talk to people on a one to one basis. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nicky...

In this episode Nicky looks at one of the episodes from The Peaky Blinders series here in the UK and how one of the main characters is able to influence his sister into getting what he wants. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nickyperfect.com  🌐   ww...

In this episode Nicky explores how telling a team member they must do something because the organisation or business demands it can leave the person feeling devalued. When this happens they become less motivated and engaged and you lose their interest and good will. Spending time in the moment listening to them and then working out a solution which is still best for the business or organisation is...

Every day we can learn from our conversations with others. In this episode Nicky describes a simple encounter with a customer, how the conversation didn't go quite according to plan and what she learnt. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nickyperf...

In this episode Nicky discusses why managing expectations with your children helps you to get them to do a task you would like them to do but without the emotional conversation which often goes with it. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nickyperfect.c...

In this episode Nicky gives you 5 ways of how to have a conversation with someone in crisis. This episode is specifically for those people in an emotional relationship with someone else and how this can impact on our ability to be rational and how our belief systems can take over the conversation. she also shares her experience of negotiations and what she learnt from each one. Resources & sup...

We generally view the world through our own lens and what we believe to be true, when this happens we sometimes don't appreciate the other person is also viewing the world through their lens. This can cause conflict or misunderstandings. Once you are aware of how you view different situations then you can change how you communicate. Resources & support (UK) Samaritans: 116 123 (free, 24/7...

It can sometimes be difficult to have a conversation where you are going to tell someone how you feel. We often play the scenario round in our head and build it up. In this episode Nicky shows you how to approach having a a difficult conversation and ways of structuring taking ownership and control. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRU...

In this weeks episode Nicky discusses how misunderstandings in conversations can lead to ill feeling, relationship breakdown and possibly even caused the death of Thomas Beckett!! She also shows you ways of checking to make sure you understand the message someone gives to you and also how to check someone has received the message you meant to send. Resources & support (UK) Samaritans: 116 123...

In this episode Nicky shares an experience of losing a friend this week and three lessons she has learnt. Each lesson is based on communicating with others, building relationships and dealing with loss and challenges. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www...

In this episode Nicky discusses why trust is so important and how to gain trust. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nickyperfect.com  🌐   www.thecommunicationcoach.co.u k

In this episode Nicky describes how honest conversations are the root of strong relationships. she describes the three character traits of conflict, submissive, assertive and aggressive and how these impact on relationships. She also shows you how to have honest conversations, taking responsibility for your own feelings and phrasing these into a conversation. Resources & support (UK) Samaritan...

In this episode Nicky discusses what she has learnt from three conversations with younger people this week and how making assumptions reflects in how we communicate with others. She also explains what mirroring really is and how you can use this in every day communication to get the most from another person. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/...

Episode 48- How to stop your emotional brain taking over by The Communication Coach Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nickyperfect.com  🌐   www.thecommunicationcoach.co.u k

In this episode Nicky explains why saying what you believe is the right thing might not be the right thing. Have you ever had an emotional response when you have tried to solve someones problems or offer advice? Here are some reasons why this might be happening. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 414...

In this episode Nicky talks about how you can improve your life by listening and being aware of want you are saying. She also explains how talking negatively about yourself and others has a greater impact than you might realise and how you can change this to improve your life. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s...

In this episode Nicky follows on with how to improve your communication skills and how it starts with you. She explains why having a greater understanding of yourself help you to work out what triggers your emotions and how to change the way you talk. She specifically focusses on how we love to blame others and its not until we take responsibility for our own actions that we can then make a change...

In this episode Nicky looks at new goals set for the year and is communication one of them? She also discusses how we can improve our own communication but it starts with how we view ourselves and what we learn. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nicky...

In this episode Nicky shares a change sh experienced, how she lost her purpose and the effect it had on her behaviour and conversations. She also shares a way to help if you feel the same Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nickyperfect.com  🌐   www.th...

In this episode Nicky discusses what ego is and how it reflects in your behaviour and communication. Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141  Explore more tools & training:  🌐 www.nickyperfect.com  🌐   www.thecommunicationcoach.co.u k