In the Spotlight - The Smart Connected Workplace Podcast with Quocirca

This episode Louella is joined by Nick Taylor, Channel Sales Manager, Epson UK&I; Richard Taylor, Managing Director XBM Ltd and Gary Smith, Divisional Head of Sales, DTP Group. The wide-ranging discussion covers the changing shape of the print market and importance of consultancy and experience in taking the customer relationship beyond like-for-like replacements and into the realm of a true busin...

In this episode of In the Spotlight with Quocirca, we hear from Xavier Battinger and Harald List at Ricoh Europe. We discuss Ricoh's sustainability strategy, its Comet Circle approach to the circular economy and the Ricoh GreenLine remanufactured product line. To find out more visit  www.ricoh-europe.com  To learn more about Quocirca research and insights please visit  www.quocirca.com   Hoste...

In this episode of In the Spotlight with Quocirca, Louella Fernandes is joined by Jean-Francois d'Estalenx, CEO of Celiveo to discuss how cloud printing requirements are developing in the market. Timestamps:0:00 - Intro0:40 - Introduction to Celiveo2:08 - How is Cloud rapidly changing printing and scanning in the enterprise market?5:38 - Where is the complexity about Cloud coming from?9:20 - How i...

As their company celebrates 30 years in the business, MyQ founders Martin Janus, Jakub Ahmadyar, and Radek Tetik join Louella to discuss opportunities in the print management sector and how the company is differentiating itself in the cloud print market. The founding team reveals the importance of friendship in growing their business and how they took a Czech company global during a period of econ...

In this episode Louella is joined by Isabella Phoenix, Channel Sustainability Director, HPIsabella shares the history and aims of HP’s Amplify Impact Programme and its importance to HPs overall sustainability strategy. She underlines the importance of supporting partners to use sustainability as a route to commercial success and how the current economic environment is prompting even more interest....

In this episode Louella Fernandes, Director of Quocirca, is joined by Gareth Jay, Product Marketing Director at Epson Europe. We discuss how Epson is setting out to disrupt the traditional A3 office print sector with its WorkForce Enterprise AM-Series business inkjet printers. We hear how Epson's Micro Piezo technology offers sustainability and productivity benefits over laser technology and learn...

In this episode of In the Spotlight with Quocirca, I am joined by Steve Chad, Customer Engagement manager at PFU (EMEA). We discuss the role of scanning as an enabler for digital transformation, the key factors driving digitisation and the opportunities for MPS providers to expand their information capture capabilities. Hosted on Acast. See acast.com/privacy for more information.

In this episode Louella talks to Philippe du Fou, Intermedia Sales Director, EMEA, about how MPS providers can build their capability in the Unified Communication as a Service (UCaaS) space. Philippe introduces the multiple communications channels open to workers in today’s hybrid, cloud-enabled work environment and the value of seamlessly bringing them together on a single globally available plat...

In this episode Louella talks to Deena LaMarque Piquion, CMO, Xerox to discover the challenges and opportunities of having a 116-year old iconic global brand. The conversation comes at a timely moment, close to the 84th anniversary of Chester Carlson’s production of the first electrophotographic image, the precursor of the photocopying machine. Deena discusses the importance of brand values and co...

In this episode Louella is joined by Jamie McClunie, Product & Marketing Manager and self-confessed “sustainability nerd” at PaperCut. Jamie explains the value of B Corp for businesses aiming to ensure they are successful environmentally and socially as well as commercially. He introduces the PaperCut hackathon – a two-day company-wide innovation initiative that resulted in the creation of PaperCu...

In the Spotlight with Quentyn Taylor, Canon EMEA Product & Information Security and Global Incident Response Senior DirectorIn this episode, Quentyn and Louella discuss the factors driving infosecurity today and where print security fits in. He explains how Canon is making the experience of its internal security team available to customers and highlights the role of positive user training in stren...

Sylvie Thomas, Head of Sustainability Policies & CSR for Lexmark Europe Middle East & Africa (EMEA) joins Louella Fernandes director of Quocirca to discuss best practices for enhancing sustainability through digitisation. In this episode we discuss how circular principles are being applied to the print industry. We hear about Lexmark’s holistic approach encompassing sustainable design, efficient u...

In this episode I am joined by Paul Birkett, Head of Digital Services at HP to discuss software innovation and the opportunity around employee experience and engagement. Paul reveals the powerful potential of data analytics derived from managed print services to deliver insight into employee behaviour and satisfaction, and why the industry should view data as a crucial business asset in a hybrid w...

In the Spotlight with Tracey Koziol, SVP global offerings at Xerox.  In the final episode of series three of In the Spotlight with Quocirca, discover how Xerox is innovating in a mature market and creating customer value. Tracey explains how new businesses divisions focused on areas such as 3D printing, IoT and circular economy are striving to solve societal issues, while in the traditional p...

In this episode Simon and Louella discuss Vasion’s approach print and capture transformation in the cloud. We hear how a cloud-based solution through a single platform provides flexibility and scalability, addressing CIO priorities for accelerated digital transformation. Hosted on Acast. See acast.com/privacy for more information.

Rod and Louella discuss Kyocera’s strategy for developing its complete digitisation ecosystem post-pandemic, and explore his views on finding the right balance in hybrid working.  The podcast also looks at how Kyocera is helping channel partners extend conversations from the traditional MPS environment into other specialist IT areas, and the role of MSP partnerships.  Finally, Rod explai...

In the Spotlight with Colin Bowsher, Group CEO of EKM In this episode Colin talks to Louella about the opportunity for the channel to move up the value chain by outrunning the commoditisation of the industry and delivering seamless as-a-service solutions that leverage remote service automation and management. He also discusses the future direction of the industry and EKM’s experience over the past...

In this episode Aurelio Maruggi, CEO of Apogee, a wholly owned HP subsidiary, talks about how Apogee has moved ahead of the curve to transition to providing Managed IT Services, highlighting the scale of the opportunity and how the business plans to secure market share, innovate and drive growth. Hosted on Acast. See acast.com/privacy for more information.

In this episode of In the Spotlight with Quocirca, I am joined by Jason Cort, European Director of Product Planning and Marketing at Sharp Europe. We discuss Sharp's move into the IT Services Market, its Audio Visual business and how it is working with channel partners to extend their value beyond print. Hosted on Acast. See acast.com/privacy for more information.

In the spotlight with Lexmark – Expanding MPS expertise into the IoT marketIn this episode of Quocirca’s In the Spotlight video podcast series, Phil Carter, Director of IoT and Managed Services at Lexmark talks to Louella Fernandes about the company’s dynamic expansion into the IoT market. Key topics include:The importance of focusing on outcomes and deriving true business value when planning IoT...

In The Spotlight with Brother – SMB transformation opportunities and the potential of distributed printQuocirca talks to Chris Marshall, European Director of Business Printing & Solutions, Brother International Europe to discover how it is working with its channel to help SMBs meet distributed print needs and deploy powerful working from home solutions. We discuss the importance of management...

In this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes talks to Joanne Collins Smee, EVP, Chief Commercial, SMB and Channels Officer, Xerox. We discuss how SMBs are using automation to drive digital efficiencies and boost productivity and hear that robotic process automation (RPA) is no longer the exclusive domain of large enterprises and now accessible to SMBs. Lea...

In this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes talks to David Mills, CEO Ricoh Europe about how the company has adapted to digital disruption in the print market and its strategy for supporting customers and partners through the Covid recovery. David explains how Ricoh is managing its own hybrid workforce and how it is applying what it has learned for custom...

In this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes talks to Rob Clark, Senior Vice-President, Epson Europe about the sustainability and management benefits of heat-free, low intervention business inkjet technology. They also explore how the shift to hybrid working is generating customer demand for a more distributed, but manageable print fleet that allows users...

In this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes talks to Chris Stramiello, SVP of Channel Sales and Partnerships, Kofax, about intelligent automation in the workplace and its potential to transform manual and legacy paper-based processes and eliminate low value, repetitive tasks. Chris and Louella discuss the challenges and opportunities of digital transforma...