Human Resilience: Changing the Way Healthcare is Delivered

Healthcare has long been designed to react to illness, but what if we could identify health risks earlier and help people take action before conditions worsen? In this episode of the Human Resilience Podcast , Bob Gold and Shelley Schoenfeld are joined by Dr. Keith Thompson , Chief Medical Officer at Nuralogix and practicing family physician, to explore how predictive health technologies are resha...

Healthcare has evolved dramatically over the past century, but one expectation has remained constant: people want healthcare experiences that feel personal. In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Annie Hewitt, professor, author, and expert in population health, health consumerism, and healthcare personalization, to explore what it really mean...

As healthcare continues shifting toward value-based care, organizations are under increasing pressure to improve quality, reduce costs, and demonstrate measurable outcomes. But success in value-based care depends on more than collecting data — it depends on how healthcare organizations translate information into decisions and actions that meaningfully improve patient outcomes and experiences. In t...

When we think about oncology care, we often think about treatment plans, appointments, and clinical decisions. But for patients, the experience is much broader — shaped by uncertainty, financial realities, emotional stress, caregiving responsibilities, and the countless decisions that happen outside clinical settings. In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Scho...

Hospital readmissions have been a focus in healthcare for over a decade, yet progress has plateaued. Despite increased investment in discharge planning, care coordination, and compliance with programs like the Hospital Readmission Reduction Program (HRRP), rates remain largely unchanged.  In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld are joined by Adam Abra...

Resilience is often described as something people either have or don’t. But in reality, it’s built over time—through experience, pressure, and the choices we make in difficult moments. In this episode of the Human Resilience Podcast , hosts Bob Gold and Shelley Schoenfeld sit down with Laura Gordon from the Center for BrainHealth to explore how resilience is shaped through lived experience. Laura...

Relapse doesn’t happen in a counselor’s office—it happens in the moments in between. Late at night, at home, when triggers hit and support feels far away. Yet healthcare is still largely designed around episodic visits, leaving people without support when it matters most. In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld sit down with behavioral health expert D...

Engagement doesn’t fail in healthcare because patients “don’t care.” It fails because care is often designed as if people are purely rational—when in reality, decisions are shaped by emotion, stress, context, and cognitive overload, especially in the moments that matter most. In this episode of the Human Resilience Podcast , hosts Bob Gold and Shelley Schoenfeld explore the real drivers of behavio...

AI is moving faster than most organizations can process. When clarity lags, anxiety rises. On this episode of the Human Resilience Podcast , hosts Bob Gold and Shelley Schoenfeld sit down with Jim Delaney, Workforce Digital Enablement Expert, to explore a practical, human-centered path to AI adoption — one that protects meaning at work while unlocking real productivity gains. The episode examines...

Behind every uniform is a human being carrying experiences most of us will never see. In this episode of Human Resilience , hosts Bob Gold and Shelley Schoenfeld sit down with Chief Resiliency Officer Ken Hogan to explore what it really takes to change the culture of first responder mental health—from silence and stigma to trust and support. Ken shares his personal journey, from a challenging chil...

Parenthood can be both joyful and overwhelming, but for many families, the hardest moments arrive when the house is quiet and the doubts grow loud. In this episode of Human Resilience, hosts Bob Gold and Shelley Schoenfeld sit down with Adrienne Griffin, Executive Director of the Maternal Mental Health Leadership Alliance, to explore why maternal mental health is not a side issue, but the foundati...

The Human Resilience podcast is back, and we are kicking off 2026 by unpacking four engagement trends reshaping how care is delivered and how people actually follow through: human–AI partnership, belonging as a driver of outcomes, integrating behavioral health and social determinants into every program, and personalization that adapts in real time. Hosts Bob Gold and Shelley Schoenfeld sit down in...

A wave of health technology promises faster diagnoses, personalized support, and better outcomes—but only if it serves the people who need it most. In this episode of Human Resilience , hosts Bob Gold and Shelley Schoenfeld sit down with Gloria Vanderham, CEO of Bliss BioHealth and board member of the HLTH Foundation, to explore techquity —the practice of building digital tools that are equitable...

The warning signs of suicide are often visible, but easy to miss. In this episode of Human Resilience , we sit down with suicide prevention expert Susan Tellone to explore how trauma, stress, and emotional overwhelm can quietly build toward crisis, and the practical steps anyone can take to recognize and respond early.  Drawing from decades in hospice care, schools, and psychiatric emergency rooms...

For many veterans, the toughest battles begin after coming home. Isolation, moral injury, post-traumatic stress, and the loss of structure can make reintegration feel like an entirely new mission — one without a map. In this powerful Veterans Day episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld sit down with retired Brigadier General and military psychiatrist Dr. Step...

The foundation for student well-being is built long before the school day begins. In this episode of Human Resilience , hosts Bob Gold and Shelley Schoenfeld sit down with author and longtime school board member Scott Levy to explore how local school boards directly influence student mental health, resilience, and the culture that drives learning and well-being. Scott unpacks what effective boards...

Trauma isn’t rare -- and it doesn’t only come from catastrophic events. For first responders, veterans, kids in foster care, parents in crisis, and families everywhere, trauma can silently shape daily life, decision-making, relationships, and health. In this episode of the Human Resilience podcast, hosts, Shelley and Bob, sit down with Dr. Nicole Blazek, a clinical psychologist specializing in tra...

What if the key to fixing care delivery and performance isn’t another portal or reminder, but a brain-first approach that restores purpose for clinicians and empowers patients to live a healthier life? In this episode, we sit down with Dr. Michael Barr , former senior leader at NCQA and the American College of Physicians, now founder of MEDIS, to explore how value-based care, behavioral science, a...

The modern workplace is transforming before our eyes, and with it comes an alarming trend: a dramatic surge in disability claims driven by mental health concerns. This episode of Human Resilience dives deep into this critical issue with experts Mitch Bagley from the Insurance Collaboration to Save Lives and Steve Cyboran, Actuary and Chief Behavioral Officer at Humaculture, Inc. Recent data reveal...

Healthcare costs are spiraling upward at alarming rates, rising between 5-18% annually regardless of employer interventions. This financial pressure is forcing companies to rethink their approach to employee health benefits while navigating an increasingly complex landscape of workforce challenges. Joining hosts Bob Gold and Shelley Schoenfeld is Dave Drapp, workplace wellness expert who reveals t...

What happens when healthcare messages compete with an endless stream of digital noise? In today's information-saturated world, 62% of adults report feeling overwhelmed by health information alone. How do we break through? Cassandra Cousineau, healthcare content and engagement expert with over two decades of experience, joins hosts Bob Gold and Shelley Schoenfeld to tackle this critical challe...

What truly drives us to take action for our health? It's not willpower - it's science. In our first episode of Season 2 of Human Resilience, tune in for a candid conversation with our hosts - Bob Gold and Shelley Schoenfeld - who reveal the profound connection between the brain and body. The brain emerges as healthcare's most overlooked vital organ with our mental state controlling...

Unlock the secret to a healthier life as we explore the often-overlooked connection between your mouth and your overall health. Esteemed experts Dr. Deb Fuller and Dr. Maria Ryan join us to unravel how neglecting your gums could be affecting your heart, complicating diabetes management, and even impacting your mental health. We promise you'll walk away with a new understanding of why a good o...

In this week's minisode, Rebecca Lyons underscores the transformative power of relaxation in managing chronic illness and promoting overall well-being.  Rebecca's dual expertise in public health and yoga shines through as she shares profound insights into the relaxation response—a game-changing concept introduced by Dr. Herbert Benson.  Listen and Learn: Evidence-based techniques to effe...

This week's podcast episode continues to explore the profound connection between oral hygiene and overall well-being and the relationship to the perinatal journey and early childhood growth and development. Guests from Cigna and Colgate dig deep into the critical ties between oral health and pregnancy risks as Dr. Maria Ryan sheds light on the unique challenges women face due to hormonal chan...