Horton Hangout Podcast for Dental Professionals!

📝 Show Notes In this powerful season finale, we sit down with Shaz Memon—entrepreneur, creative thinker, and founder of a life-changing global initiative that started with a single idea… and grew into something far bigger than anyone expected. What began as frustration with traditional charity giving turned into a mission that’s now helping thousands of girls access education, simply by solving o...

In this penultimate episode of the season, Laura and Leanna dive into a mix of serious industry insight and the chaotic humour that the Horton Hangout podcast has become known for. The episode begins with an important listener question about practice manager burnout in busy dental clinics. Laura shares her experience managing multiple practices and explains why burnout happens, how leadership stru...

In Episode 7 of The Horton Hangout Podcast, Laura and Leanna dive into a mix of real-life conversations from the dental world — from perimenopause and hormones to communication mistakes in dentistry and the importance of clear patient education. The episode explores whether practices should pay dental nurses’ GDC retention fees, why the phrase “deep clean” might be one of dentistry’s most misleadi...

In this guest episode of The Horton Hangout Podcast, Laura and Leanna are joined by the unapologetically unfiltered Joe Lovett — founder of Catalyst Sales & Marketing. What starts as light nostalgia (dad’s suit, corporate conferences and early FMC days) quickly spirals into: “The Game of Death” after an all-you-can-eat Indian Nearly calling the police on intense dating app encounters Sliding i...

In Episode 6, the team dive into the very real mental load of parenting, preparation, and control — the habits we form “just in case” something goes wrong. From washing school uniforms early to emergency car kits and travel rituals, the conversation quickly turns into a relatable exploration of modern anxiety and organisation. They also tackle the hot topic of mobile phones in schools, why banning...

In this episode, Laura and Leanna dive into some of the most real and pressing challenges facing dental practices right now. They unpack the upcoming FCA changes to in-house payment plans, why unregulated credit is risky (and unethical), and what practices need to do now to stay compliant. The conversation then turns emotional, as the hosts respond to a heartfelt message from a newly appointed pra...

In this episode, we sit down with Payman for an open and reflective conversation about identity, ambition, and the experiences that shape who we become. Payman shares his personal journey — from early influences and internal struggles to the hard lessons learned through work, responsibility, and self-reflection. We explore what it really means to grow up, take ownership of your decisions, and buil...

Cooking chaos, dental career growth, caffeine controversies and the most committed dental prank you’ve ever heard — Episode 4 delivers it all. In this lively episode of the Horton Hangout, Laura and Leanna jump between kitchen disasters, career progression in dentistry, caffeine culture, patient communication upgrades, and a truly iconic prank confession. They kick things off with the now-infamous...

In this episode, we dive into the challenges of managing a long-standing reception team and the importance of proper training, documenting mistakes, and building confidence in your staff. Our hosts discuss real-life scenarios from busy dental practices, highlighting the struggles and successes of team development. We also share some hilarious and cringe-worthy Confessions of a Dental Nurse, includ...

In this combined  guest + cohost edition, you’ll learn: The surprising true history of the TCO role in the UK Why mindset work is essential for team success How to connect with patients on a “soul level” What really happens when a team grows too fast The emotional truth behind resentment, bonuses & fairness How to build a culture that actually works Why gratitude matters more than perks How sp...

Laura and Leanna are back for Episode 2 of The Horton Hangout — and it’s packed with laughs, honesty, and their signature segments: The Banned Word, The Confession, and The Horton Hangout Question! 🎧 As summer wraps up, the pair talk candidly about surviving the long school holidays, juggling work-from-home chaos, and the reality of balancing business with family life ☀️👩‍👦. This week’s Banned...

Welcome back to Season 2 of the podcast where Leanna & Laura spill the truth, share the laughs, and break down the realities of midlife, business, and everything in between! 🌿💪 This premiere kicks off with two fan-favourite segments — Banned Words and Confessions — before diving deep into a brutally honest chat about menopause, hormones, and health. Laura opens up about her journey through f...

We're bringing something new this season...   Send in your confessions, questions and watch the podcast here  https://www.horton-consulting.com/horton-hangout-podcast/      Horton Consulting website  https://www.horton-consulting.com/ About us  https://www.horton-consulting.com/abo... Laura’s instagram   https://www.instagram.com/laurahorton1/ Horton Facebook  https://www.facebook.com/hortonconsul...

In this episode, Laura and Leanna dive into the danger of pretending to be premium. They unpack what happens when practices or businesses talk a five-star game but fall short on substance — and how that erodes patient trust faster than you can say “paper cone cup”. Leanna shares a deeply personal story about hair loss, emotional vulnerability and a clinic that tried to take advantage — emotionally...

This week Laura and Leanna reflect on their brand-new look, fresh colours and all — and why their latest rebrand brings everything full circle. They also chat about business cards, supermarket substitutions, name-blanking etiquette and how Ocado has changed Laura’s life (sort of). The Hangout Question of the Week dives into why it’s so important that the Treatment Coordinator sees the patient firs...

This week, Laura and Leanna answer two big listener questions – starting with what to do when your associates resist the Treatment Coordinator (TCO) role, even though it’s clearly beneficial. From communication and workflows to mindset and motivation, they cover it all. Next up: managing your mates. What happens when a dental nurse steps up to practice manager – and suddenly has to lead her friend...

This week, Laura and Leanna are fresh from the ADI Team Congress and full of energy. From co-presenting treatment coordination to discussing the challenges of being a speaker and a parent, this episode is packed with professional insight — and personal honesty. They also dive into a new banned phrase, help a TCO navigate a tricky dentist dynamic, and wrap up with a confession that’s part horror fi...

In this episode of the Horton Hangout, Laura shares her unexpected journey into dentistry – a tale of cold bus stops, fish and chips, and an NHS dental practice that kick-started it all. Meanwhile, Leanna tackles a listener's question about confidence in new roles, and the pair dive into the difference between managing and leading a team. Oh – and there’s a very curly surprise in this week’s Confe...

This week’s episode is a rollercoaster of awkward confessions, heartfelt honesty, and real talk about running a dental practice. Laura and Leanna dive into everything from changing the word “patient” to “client’, to the power of transparency in financial targets, and a dental nurse’s accidental – and audible – bodily moment mid-root canal.  In this episode:  🇮🇪 Leanna’s back from another fab trip...

In this powerful and hilarious episode, Laura and Leanna blend heartfelt discussion with their trademark humour. They open with a moving conversation about miscarriage rights, share banned words that sabotage patient trust, and dive into workplace stories you genuinely won’t believe – including lollipops, expensive sofas, and a nurse accidentally declaring “love you” to a patient. In this episode:...

In Episode 3, Laura and Leanna are back with plenty of laughter and a side of chaos. From speaking surprises (this btw was a wind up) to patients storming in and swinging shirts over their heads — it’s a wild one. Laura teases that Leanna might be speaking at the Dentistry Show, Laura’s idea of having a joke. She did confess to this wind up when filming wrapped up for the day! They dig deeper into...

In this episode of The Horton Hangout, Laura and Leanna open up about the real-life juggle of parenting, running businesses, and staying sane. They continue the banned words in dentistry conversation (spoiler: hygiene might be doing more harm than good) and share side-splitting workplace confessions — including the mystery of a pair of rogue knickers and a dentist who really should’ve chosen his w...

Welcome to the debut episode of The Horton Hangout!   🎉 Laura and Leanna kick things off by sharing personal stories from their careers in dentistry, hilarious workplace nicknames, words they believe should be banned from dental practices, and insights into managing part-time roles post-maternity leave.  In this episode:  💬 Catching up on recent travels and time spent together in Scotland  🦷 Le...

Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little b...

Joe worked for 10 years in dental media. For the past 3 years he has owned Catalyst, which supports dental companies with their sales and marketing. He also runs the 'Future of Dentistry Summit' and the 'Fast Tracking Your Future' programme.   5 Areas of Passion Understanding the dental trade Publishing in modern times How to win awards How to best market The importance of networking https://www.h...