HFS PODCASTS

On this HFS Videocast, we talk with one of the authors of the HFS Employee Experience Services Top 10, 2022, Sarah Little, VP, Content, and Strategy, CEO's Office which was released recently. Sarah walks us through the HFS Employee Experience Services Top 10 — and exactly what it covers and finally, reveals the notable performers in the Top 10. You can read this Top 10 at https://www.hfsresearch.c...

On this HFS Videocast, we talk with one of the authors of the HFS Cybersecurity Service Providers Top 10, 2022, Ralph Aboujaoude Diaz, Practice Leader which was released recently. Ralph walks us through the HFS Cybersecurity Service Providers Top 10— and exactly what it covers and finally, reveals the notable performers in the Top 10. You can read this Top 10 at https://www.hfsresearch.com/researc...

On this HFS Videocast, Mark Reed-Edwards, Chief Marketing Officer at HFS, is joined by Rohan Kulkarni, HFS Practice Leader for Healthcare and Life Sciences, and Mayank Madhur, Associate Practice Leader to discuss the HFS HCP Service Providers Top 10, 2022 which was released recently. They walk us through the HFS HCP Service Providers Top 10, 2022 — and exactly what it covers and finally, reveal th...

On this HFS Videocast, we talk with one of the authors of the HFS Industry 4.0 Service Providers Top 10, 2022, Mayank Madhur, Associate Practice Leader which was released recently. Mayank walks us through the HFS Industry 4.0 Service Providers Top 10— and exactly what it covers and finally, reveals the notable performers in the Top 10. You can read this Top 10 at https://www.hfsresearch.com/resear...

In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Matthew Bounds, Senior Partner at IBM Procurement Services to discuss how the right talent is a crucial feedstock to enhance Procurement Performance to manage inflationary pressures, supply shortages and ESG outcomes better. Saurabh and Matthew cover a range of topics, including...

In this HFS OneOffice Awards Videocast, Melissa O’Brien, Research Leader & Head of Research at HFS Research, talks with Antonio Calco' Labruzzo, Global Head of HR at Takeda Business Solutions & Global Real Estate, Facilities, Procurement about their OneOfficeTM Award win in People and Process Change category and overall journey. Melissa and Antonio cover a range of topics, including: The u...

In this HFS OneOffice Awards Videocast, Josh Matthews, Practice Leader at HFS Research, talks with Infosys Vice President, Corey Glickman and Associate Vice President, Aruna Newton about their OneOfficeTM Award win in Sustainability category and overall journey. Josh, Corey, and Aruna cover a range of topics, including: The unexpected issues, benefits, or learnings they experienced. What they woul...

In this HFS OneOffice Awards Videocast, Tom Reuner, Research Leader at HFS Research, talks with Avesh Maruti Godase, Senior Vice President, Section Head at DNB, and Antony Sudagar Gnanaraj, CBO, IT Infrastructure Services Delivery Management at TCS about their OneOfficeTM Award win in Native Automation category and overall journey. Tom, Avesh, and Antony cover a range of topics, including: The une...

In this third episode of Up Close, Mark Reed-Edwards talks with our healthcare and life sciences practice leader at HFS, Rohan Kulkarni. Rohan looks back on the past few months and shares what he has published right up to the most recent research on HFSResearch.com . Highlights of some recent work in Healthcare & Life sciences include: Lanch of our very first Digital Health Primary Care market...

In this HFS OneOffice Awards Videocast, Sarah Little, VP, Content, and Strategy, CEO's Office at HFS Research, talks with Pradip Khemani, Vice President, Global Business Services and Healthcare Business Operations at Blue Shield of California about their OneOfficeTM Award win in Diversity category and overall journey. Sarah and Pradip cover a range of topics, including: The unexpected issues, bene...

In this HFS OneOffice Awards Videocast, Joel Martin, Research Leader at HFS Research, talks with Frank Gentile, Vice President of Digital Operations & Customer Success at Follett, and Robert Brillhart, North America Practice Lead, Intelligent Customer Operations at Capgemini about their OneOfficeTM Award win in OneOffice Mindset category and overall journey. Joel, Frank, and Robert cover a ran...

Viamedici’s CEO Juergen Muller and VP North America Al Bissmeyer join HFS Practice Leader David Cushman in this Hot Vendor Fireside conversation. Cross-media publishing software company Viamedici was named an HFS OneOffice Hot Vendor in Q1, 2022. Viamedici has been around for 20 years but the accelerated need for multi-channel that the pandemic drove has set it on a path of rapid growth. CEO Mulle...

Nividous President Alan Hester joins HFS Practice Leader David Cushman in this Hot Vendor Fireside conversation. Nividous has grown its hybrid services and tech business process automation revenues by focusing on outcomes for SMEs. In this videocast, you’ll hear Hester explain why his team never leads with tech – despite investing heavily in their own RPA, AI, and IDP solutions. Nividous responds...

Social determinants of health (SDoH) are critical to driving positive outcomes for our health and wellbeing. However, the crumbling healthcare infrastructure impacting access to care, nutritional deficiencies driven by growing food deserts and more as well societal challenges be it racism or gun violence, not to mention climate change are challenging social determinants of health. We are going to...

On this special Fireside Chat, HFS CEO Phil Fersht talks with Mike Ettling, Chief Executive Officer at Unit4 about his personal and digital business journey. Mike mentions that from his first leadership role in the Boy Scouts to executive positions in the tech industry, his career has revolved around elevating, engaging, and enabling people.

In this edition of Unfiltered Stories, Joel Martin, Research Leader at HFS talks with Scott Surovich, Global Container Engineering Lead, HSBC Bank, USA about Kubernetes, aligning business and IT, and the challenges and opportunities in Cloud Native modernization.

In this edition of Unfiltered Stories, Sam Duncan, Practice Leader at HFS Research, connects with Marty Pavlik, Executive Vice President at DocuLabs, and Christoph Kisker, Vice President of Digital Consulting at Celonis, about how the two firms are collaborating.

In this episode of Up Close, Mark Reed-Edwards talks with our healthcare and life sciences practice leader at HFS, Rohan Kulkarni. Rohan looks back on the past few months and shares what he has published right up to the most recent research on HFSResearch.com . Highlights of recent publications include: New Life Sciences-specific page at HFSResearch.com The PoV on RPMs The PoV on Moral Determinant...

SimSpace Corporation Director of Security Strategy David Berliner joins HFS Practice Leader Ralph Aboujaoude Diaz in this Hot Vendor Fireside conversation. SimSpace was named an HFS OneOffice Hot Vendor for Q4, 2021. The HFS OneOffice™ Hot Vendors are an exclusive group of emerging players, each with a differentiated value proposition for the OneOffice. HFS analysts regularly speak with numerous e...

PAteam’s Chief Commercial Officer and Partner Martijn Zuiderbaan join HFS Practice Leader David Cushman in this Hot Vendor Fireside conversation. Boutique automation consultancy PAteam was named an HFS OneOffice Hot Vendor in Q3, 2021. Martijn is fighting the good fight for truth and honesty in automation – preferring to be upfront about limitations and failures. He argues, that at the end of the...

In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Mariana Gomez, Center Expertise Leader for Distributed Ledger Technologies at ING to discuss all things related to blockchain, crypto, NFTs, web 3.0, and metaverse in financial services.

In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Abhishek Mittal, Vice President, Data Analytics & Operational Excellence at Wolters Kluwer to discuss his latest patent on Machine Learning (ML), and how Wolters Kluwer is driving business impact using AI-based analytics.

This episode features Tom Wilde, CEO at Indico Data. Tom’s team is all about making AI accessible and useful in the enterprise and are turning that into reality through the lens of unstructured data. Tom says 90% of the data in an enterprise is unstructured – in documents, images, and videos and accessing and making use of that in automated systems will be a game-changer over the coming years. He...

AiRO Digital Labs CEO and founder Dev Singh joins HFS Practice Leader David Cushman in this Hot Vendor Fireside conversation. AiRO Digital Labs was named an HFS OneOffice Hot Vendor for Q4, 2021. The HFS OneOffice Hot Vendors are an exclusive group of emerging players, each with a differentiated value proposition for the OneOffice. HFS analysts regularly speak with numerous exciting start-ups and...

The true impact of the Great Resignation is only just beginning to wreak havoc, and managed services providers face their whole business model breaking down if they cannot move beyond cost-reduction as their core value to enterprise customers. Enterprises are more reliant on accessing third-party talent to keep their businesses functioning in today’s talent-constrained world. Winning business is n...